MWEB Uncapped ADSL Feedback

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satanboy said:
How do I cancel my MWEB service?
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Good Evening satanboy, you can email [email protected] from your MWEB email address linked to the account you would like to cancel.

Is there any particular reason you would like to cancel? Is there anything I can do to change your mind?
 
Bar_Rat said:
Yeah still the same. Audio is fine but video is broken badly. Barely loads the video
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Are you testing with no other active traffic? How are you connecting, via ethernet cable or wirelessly?
 
MWEB Guy said:
Good Evening satanboy, you can email [email protected] from your MWEB email address linked to the account you would like to cancel.

Is there any particular reason you would like to cancel? Is there anything I can do to change your mind?
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I've been very happy with my MWEB account (service speed etc), but I am moving to an apartment with a fibre connection.
 
Bar_Rat said:
Damn flashplayer. Was doing some weird crap. Restarted the service and its working fine now. Thanks for the help
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:D thanks for the feedback.. much appreciated.. enjoy your evening!!
 
satanboy said:
I've been very happy with my MWEB account (service speed etc), but I am moving to an apartment with a fibre connection.
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thanks for the feedback... Let me know if you need my help in any way.

enjoy your evening...
 
Hey mweb Guy, currently i'm paying telkom for the adsl line + the telkom tax and paying Mweb R199 for uncapped data. Will it be cheaper for me to move to an all inclusive 1 meg deal instead of be subject to Telkom's "competitive price increases" ?
 
Pansyfaust said:
Hey mweb Guy, currently i'm paying telkom for the adsl line + the telkom tax and paying Mweb R199 for uncapped data. Will it be cheaper for me to move to an all inclusive 1 meg deal instead of be subject to Telkom's "competitive price increases" ?
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Hi Pansyfaust

Please see following post related to your query.
 
Much thanks Mweb Guy. What is the turn around time in moving the adsl line portion to mweb to be all inclusive?
 
Evening MWEB Guy...

Can I please request an account refresh...

Youtube has been horrible lately and I cant even stream in 240p...

But what I have noticed is a good refresh does seem to help every now and then...

Thanks
 
evovil said:
Evening MWEB Guy...

Can I please request an account refresh...

Youtube has been horrible lately and I cant even stream in 240p...

But what I have noticed is a good refresh does seem to help every now and then...

Thanks
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Good evening

I have re-authenticated your account and noticed that your attenuation is very high 54dB. I then re-created your port as well, please reboot your router for a few minutes and let me know if it helped.
 
Mweb guy, could you do the same for me please - very sluggish. I'll PM you my details now.
 
Can anyone here to this site: www.team-xecuter.com

According to isitdownforme.com the site is up but I can't get to it

traceroute to www.team-xecuter.com (64.150.160.27), 30 hops max, 40 byte packets using UDP
1 ipcop.localdomain (10.1.1.1) 1.482 ms 1.008 ms 1.481 ms
2 41-133-102-1.dsl.mweb.co.za (41.133.102.1) 14.626 ms 23.484 ms 23.436 ms
3 te1-1-0.508.cpt-ipc-1.mweb.co.za (196.28.178.190) 22.351 ms 21.663 ms 29.626 ms
4 197-84-3-2.cpt.mweb.co.za (197.84.3.2) 28.949 ms 27.878 ms 197-84-2-2.cpt.mweb.co.za (197.84.2.2) 27.200 ms
5 tengige0-0-0-2.11.cpt-p-1.mweb.co.za (196.28.178.97) 216.062 ms 215.383 ms TenGigE0-7-0-3.12.cpt-p-1.mweb.co.za (196.28.178.113) 214.705 ms
6 pos0-0-3-0.lon-up-1.mweb.co.za (196.22.164.2) 213.621 ms 212.940 ms 220.122 ms
7 176.67.177.131 (176.67.177.131) 179.453 ms 177.751 ms 179.400 ms
8 te1-4.ccr01.lon09.atlas.cogentco.com (149.6.98.5) 208.805 ms 208.114 ms 207.037 ms
9 te0-3-0-4.ccr22.lon01.atlas.cogentco.com (154.54.36.169) 285.712 ms 285.033 ms 284.356 ms
10 te0-0-0-4.ccr22.lon13.atlas.cogentco.com (154.54.57.173) 283.280 ms te0-1-0-4.ccr22.lon13.atlas.cogentco.com (154.54.57.177) 271.290 ms te0-3-0-5.ccr22.lon13.atlas.cogentco.com (130.117.0.93) 270.615 ms
11 209.59.211.47 (209.59.211.47) 299.460 ms 297.969 ms 297.292 ms
12 * * *
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