MWEB Uncapped ADSL - Official Q & A

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cableguy said:
Why do I have to work for Openweb to compliment them? I am a happy client and has been one for many years.
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Every single post is + Openweb, even if it is an MWEB thread
cableguy said:
Seen that "Mweb Rules" do you work for Mweb or something?
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No I do not, I am only complementing them on starting the Uncapped war. It is not as bad as having every single one of my started threads being about how great one ISP is..... ;)
 
Now explain this:

Torrents using uTorrent over this weekend

OPENWEB "High Bandwidth Unshaped" 30Gb @ R549 = 44kbps
AXXESS 4mb Uncapped Shaped @ R496 = 35kbps (first weekend got +200kbps untill 20GB)
AXXESS normal where I pay R59 per gig = 256kbps

???
 
Some Additional Requests

Hi MWEB

Firstly, thank-you (so far) for a fantastic service. I have not been disappointed with the service I have received and it is living up to my expectations. However, I would like to make the following suggestions:

  1. Is it not possible to optimise the Upgrade My Account, so that existing users can upgrade without having to go through the whole application process again?
  2. The billing of the uncapped service seems to be a recurring problem, is it not possible to make new subs more aware of the "15th Day Rule"? Even better, why can MWEB not have true pro-rata, where you pay X as there are Y days remaining (for interest sake, why isn't it like this right now?)
  3. Seeing as MWEB is part of Naspers, can we expect a MultiChoice "bolt-on" in the near future?
  4. Is it possible for MWEB to launch a gaming service, optimised with their own locally hosted servers (for those games that support it)?
  5. Seeing as I have a 2GB mailbox, could I make use of IMAP instead of a POP3? Just cause I hate not having all my mail, all of the time (i.e. the webmail "holding" until downloaded is not sufficient).

That is all. Again, thanks for your consistent responses.
 
Thanx, it works now. I did forget the m.

Rapidshare is shaped to 200k from the word go it seems and even after hours. Little bit of a bummer.
 
RogueRunner said:
Thanx, it works now. I did forget the m.

Rapidshare is shaped to 200k from the word go it seems and even after hours. Little bit of a bummer.
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no its not... i'm getting 350kb/sec right now from rapidshare
 
Now that I have everything going through a router box some interesting graphs are turning up.

Over the last 24 hours:

Average of 15kbytes/sec with a peak of 29kbytes/sec between 7 and 8 this morning. Total of 1.3gb in 24 hours.

Weirdly though, the traffic isn't smooth in any way - it spikes and drops to zero every couple of seconds. Odd.

This is on a 384 account on a 4mb line.
 
RogueRunner said:
Thanx, it works now. I did forget the m.

Rapidshare is shaped to 200k from the word go it seems and even after hours. Little bit of a bummer.
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Ja, that is also the speed I'm getting. Last weekend it was flying. I think it's all the AH people joining
 
I'm downloading fedora now, via http from the local sun mirror and it's been 415 - 455 KB/s the whole way.. done (1.5GB so far)

Torrents weren't getting much higher than 200 KB/s last nyt though...

BUT still Loving it!
 
hambone said:
  1. Is it not possible to optimise the Upgrade My Account, so that existing users can upgrade without having to go through the whole application process again?
  2. The billing of the uncapped service seems to be a recurring problem, is it not possible to make new subs more aware of the "15th Day Rule"? Even better, why can MWEB not have true pro-rata, where you pay X as there are Y days remaining (for interest sake, why isn't it like this right now?)
  3. Seeing as MWEB is part of Naspers, can we expect a MultiChoice "bolt-on" in the near future?
  4. Is it possible for MWEB to launch a gaming service, optimised with their own locally hosted servers (for those games that support it)?
  5. Seeing as I have a 2GB mailbox, could I make use of IMAP instead of a POP3? Just cause I hate not having all my mail, all of the time (i.e. the webmail "holding" until downloaded is not sufficient).
Click to expand...
Hi hambone,

1. This is coming soon (early this coming week). Was supposed to be avalaible last week but was delayed due to some dev glitches.

2. Unfortunately these are our billing rules. I will chase up to see what measures have been put in place to make it more apparent to new customers.

3. No comment for now, but you're on the right track.

4. Gaming focused products/services are currently under investigation and will be announced when ready.

5. Let me get back to you on the official status of IMAP4 mailbox access.

Regards,

MWB.
 
MWEB, will it be whole new accounts with different prioritisations or just an add on/selection that can be added via the control panel
 
International accessibility outage

Hi All,

Apologies for the temporary interruption in international accessibility. This was due to a transmission failure from the Seacom landing station.

International access should now be restored.

MWB.
 
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