MWEB Uncapped Subscribers Feedback

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I just did a quick test connecting to cheapernews news server using my 4mb uncapped account from mweb and my standard capped account from webafrica.
PS: I am syncing at 8mb.

Download speed using alt-binz on Webafrica = 838 kB/s
Download speed using alt-binz on mweb = 85 kB/s ~ 92 kB/s

Not Good!!!
 
MWEB Operations said:
There are occasions when the capacity of our news servers comes under strain. What we do know though is that the function of newsgroups has been replaced by far more effective services like forums and p2p. In reality it’s only a very small number of users who access our news servers and it doesn’t make sense for us to spend more money on an outdated technology, when there is a viable alternative readily available.
Click to expand...

Firstly, this doesn't make much sense. Obviously, if your servers are under strain then there are more than 'a very small number of users who access the news servers'?

Secondly, you made a promise that after the upgrades due to finish the past weekend, that access to the news servers would improve. Now you're telling us that that isn't the case, and not to expect much. Which is it?

Lastly, even if we're meant to be using p2p, I still get terrible speeds, none rising above 120kb/s on a 4Mb line.
 
Randhir said:
Lastly, even if we're meant to be using p2p, I still get terrible speeds, none rising above 120kb/s on a 4Mb line.
Click to expand...

Same here, P2P speeds in the beginning of May was way better than now...

my question is to all: "Who has the internet addict package in this forum?"
What speeds do the unshaped users get for that price and is it worth it?

My stats for the previous months:

May 2010: 349505.3 MB
June 2010: 236440.8 MB
July 2010: 230843.0 MB
Aug 2010: 310110.6 MB
Sept 2010: 274368.1 MB

Awesome for a shaped service but how does the unshaped look like?:wtf:
 
@MWEB

<This is not affecting me at all, there was some thunder storms but its all good now>
-----------------------------------------------------------------------------
Outage Num:8845
Telkom ADSL outage affecting Orkney (018 - 473)
Telkom ADSL services in the following area may be Inaccessible : Orkney (018 - 473)
Start Date:2010-10-13 20:04:08
End Date:
Status:Open
---------------------------------------------------------------------------------
 
nicomz said:
Why move to another service, i pay them so they must give me what i am paying them. it like buying a car,what will you do if you buy a car like a ferrari and thinking that you will get 300km/h only get 160 because they have a problem with the fuel comany so you must now be satisfied with that and not top speeds. I am not trying to incite some sort of "coo", but users need to stand up against companies that only cares about the monthly debit order and nothing else.
Click to expand...

See below, might be of interest to you:

From http://www.mweb.co.za/legalpolicies/September2010Terms/0910MWEBConnectADSLandDialUpTermsandCond.aspx#AcceptableUsePolicy

12.10 We are committed to provide you with an uninterrupted ADSL Service. However, we cannot guarantee that the ADSL Service and the allocated capacity will always be available.
12.6 We reserve the right to establish policies, rules and limitations, from time to time, concerning the use of the ADSL Service. You must comply with any bandwidth, data storage and other limitations we may impose, in our sole discretion. Failure to comply with these rules will result in your service being restricted, suspended or terminated, in our sole discretion.

If you buy a Ferrari and the dealer makes you sign a contract that states your top speed may vary in accordance to the allocated fuel capacity available, and you sign and buy the car...Who is to blame?
 
Wow, look at my torrenting overnight.... bear in mind, 384k a/c

Code: 
Date / Time            Incoming   Outgoing      Total    Conn. time 
2010/10/14 12:00 AM     76.1 MB    13.3 MB    89.4 MB          1 hr 
2010/10/14 01:00 AM     76.1 MB     5.6 MB    81.7 MB 57 min 12 sec 
2010/10/14 02:00 AM     77.0 MB     6.0 MB    83.0 MB          1 hr 
2010/10/14 03:00 AM     69.9 MB     5.2 MB    75.1 MB          1 hr 
2010/10/14 04:00 AM     78.2 MB     6.2 MB    84.5 MB          1 hr 
2010/10/14 05:00 AM    102.8 MB     6.2 MB   109.1 MB          1 hr

Not TO bad, but still not good.
 
The thing that confirms, in my mind, that it's NOT an infrastructure problem, is the fact that my pings were FANTASTIC the whole of Tuesday night in World of Warcraft. I got constant 250ms pings the whole night.

Monday night and last night, however, I got 29000ms pings and I got disconnected in excess of 15 times last night before I gave up and went to bed.

I also sat and watched the WoW update run at a blisterring 10k/s on my 4meg line, yet this morning when I looked again, 1.4gigs had downloaded.

Explain to me how a physical infrastructure problem could be causing that? I still call BS.
 
For sure! It's a merry-go-round of Tom, Dick and Harry. And we're the Dicks. Or we're being treated that way, anyway.
 
Last edited:
Well between 01h00 and 06h00 this morning my NNTP speeds improved to good levels, averaging out at around 50 kB/s on a 512 package, which I am happy with. Only wish it could be that way all the time after hours, as opposed to the yo-yo effect I have been getting the past few days.

Here's hoping for some more improvement in the coming weeks.
 
I downloaded overnight using astroweb about 10 Gig

The last time did those kind of numbers during week was properly in April some time when this uncapped thing was just beggining .
 
fbman said:
I downloaded overnight using astroweb about 10 Gig

The last time did those kind of numbers during week was properly in April some time when this uncapped thing was just beggining .
Click to expand...

10 Gig, damn I can only dream about that. I'm guessing you are on the 4 meg shaped package?
 
Code: 
Date	        Time            Avg DL    	Avg UL	        DL Vol	UL Vol	Total
2010/10/14	8:00 - 8:59	4.41 KB/s	6.27 KB/s	15.5 MB	22.1 MB	37.6 MB
2010/10/14	7:00 - 7:59	86.9 KB/s	39.9 KB/s	306 MB	140 MB	446 MB
2010/10/14	6:00 - 6:59	92.6 KB/s	56.0 KB/s	325 MB	197 MB	522 MB
2010/10/14	5:00 - 5:59	96.8 KB/s	59.7 KB/s	340 MB	210 MB	550 MB
2010/10/14	4:00 - 4:59	90.7 KB/s	58.9 KB/s	319 MB	207 MB	526 MB
2010/10/14	3:00 - 3:59	87.3 KB/s	56.7 KB/s	307 MB	199 MB	507 MB
2010/10/14	2:00 - 2:59	69.6 KB/s	53.3 KB/s	245 MB	187 MB	432 MB
2010/10/14	1:00 - 1:59	77.8 KB/s	51.6 KB/s	273 MB	181 MB	455 MB
2010/10/14	0:00 - 0:59	131 KB/s	38.1 KB/s	460 MB	134 MB	593 MB
2010/10/13	23:00 - 23:59	79.4 KB/s	29.3 KB/s	279 MB	103 MB	382 MB
2010/10/13	22:00 - 22:59	135 KB/s	32.7 KB/s	476 MB	115 MB	591 MB
2010/10/13	21:00 - 21:59	53.3 KB/s	42.9 KB/s	188 MB	151 MB	338 MB
2010/10/13	20:00 - 20:59	29.3 KB/s	47.3 KB/s	103 MB	166 MB	269 MB
2010/10/13	19:00 - 19:59	92.4 KB/s	53.5 KB/s	325 MB	188 MB	513 MB
2010/10/13	18:00 - 18:59	55.9 KB/s	69.4 KB/s	196 MB	244 MB	440 MB
2010/10/13	17:00 - 17:59	85.1 KB/s	21.9 KB/s	299 MB	77.1 MB	376 MB
2010/10/13	16:00 - 16:59	109 KB/s	10.9 KB/s	384 MB	38.4 MB	422 MB
2010/10/13	15:00 - 15:59	128 KB/s	10.3 KB/s	451 MB	36.1 MB	487 MB
2010/10/13	14:00 - 14:59	83.1 KB/s	7.70 KB/s	292 MB	27.1 MB	319 MB
2010/10/13	13:00 - 13:59	74.8 KB/s	5.31 KB/s	263 MB	18.7 MB	282 MB
2010/10/13	12:00 - 12:59	72.1 KB/s	4.86 KB/s	254 MB	17.1 MB	271 MB
2010/10/13	11:00 - 11:59	123 KB/s	9.04 KB/s	432 MB	31.8 MB	464 MB
2010/10/13	10:00 - 10:59	94.2 KB/s	5.81 KB/s	331 MB	20.4 MB	352 MB
2010/10/13	9:00 - 9:59	16.3 KB/s	2.79 KB/s	57.2 MB	9.80 MB	67.0 MB

Code: 
Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1    <1 ms     1 ms     1 ms  10.0.0.2 
  2     *        *        *     Request timed out.
  3    55 ms   177 ms    10 ms  196-28-178-178.adsl.mweb.co.za [196.28.178.178] 
  4   216 ms   120 ms    35 ms  196.22.169.45 
  5    63 ms    34 ms    34 ms  196.22.169.61 
  6    74 ms    59 ms    70 ms  tengig-0-0-0-0-11.vic-up-1.mweb.co.za [196.22.169.225] 
  7   193 ms    66 ms    35 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.8.249] 
  8    55 ms   141 ms   118 ms  rrba-ip-lir-1-gig-0-0-0.telkom-ipnet.co.za [196.43.8.198] 
  9    35 ms    36 ms    36 ms  196.43.25.138 
 10    41 ms    37 ms    38 ms  ge0-2.br1.jnb6.za.mtnbusiness.net [196.30.16.181] 
 11    71 ms   157 ms    38 ms  196.30.1.21 
 12    40 ms    38 ms    37 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136] 
 13    41 ms    38 ms    38 ms  196.30.213.108 
 14    41 ms    40 ms    39 ms  firewall1.jnb2.host-h.net [196.7.216.173] 
 15    79 ms    40 ms    41 ms  mybroadband.co.za [41.203.21.137] 

Trace complete.
 
Torrents were running fine last night, but HTTP was dead. :cry:
Housemates want to move to WebAfrica. :confused:
Why cant Mweb just fix my connection?:sick:
 
It seems as though Mweb are shaping NNTP traffic to absolute hell even after hours but then they ease up after 12 or 1AM.
This not acceptable because allot of us don’t leave our PCs on overnight with a ton of downloads queued.

As sad as it is, we have to put up with shaping during business hours but not to the extent that they are doing it - On a 4mb line to shape it to a maximum download speed of about 50 kB/s is absolutely ridiculous.
BUT at least give us back our full speeds after business hours - 5PM and no at 1AM!

What’s the point of having 4mb when we are being shaped down to just over the 512 mark and at many times to the 384 mark?

Last night I did a quick NNTP test just before 11PM

Download speed using alt-binz on Webafrica = 838 kB/s
Download speed using alt-binz on mweb 4mb uncapped= 85 kB/s ~ 92 kB/s

PS: My line is syncing at 8mb.
 
I get the same - use a prepaid account and everything is perfect, use MWEB and it crawls... definitely not a telkom problem.

so much for the promised upgrade.
 
Ok so the Telkom Technician was at my place today. I tell him everything is working but its as slow as ... So he phones "telkom?" talks a bit. Oh sorry they were syncing me @ 2MB ... which is ~ what i've been getting using speedtest.net. So I'm back on 4mb now




If you are having issues with your connection like I did have them check that you are in fact being synced at the correct speed... Will check everything tonight again. WoW update (which is p2p) is much faster now getting 150-250kbps down.

I did a few traceroutes to battlenet, the wow logon server and games.saix.net and they're about the same as what I've been getting since monday. Which is the same picture painted by many a tracert logged here according to Will@MWEB.
 
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