MWEB Uncapped Subscribers Feedback

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Hummercellc said:
Just got this from Mweb

"Dear MWEB Customer
This email serves as a notice regarding your MWEB ADSL service.

Your current ADSL usage pattern shows repeated instances of prolonged download sessions at line, or near line speeds which is placing an undue burden on our network and is not in keeping with our Acceptable Usage Policy.

According to our records this is the third notification we have issued and we are left with no choice but to initiate steps to cancel your service with 24 hours notice."

Well to prove a point i stopped using the account on my 2nd warning which was acutely the first warning i received,
So it's very strange!

Mweb you are now a bad ISP in my eyes i don't think you really monitor accounts you just cancel at random....

Was nice knowing you for the past 20 months...
Click to expand...

Email [email protected] to find out more details. They don't cancel accounts at random.
 
savage said:
Still zip, zero, nudda NNTP access now since the 16th... Perhaps I should just cancel and move on...
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Good morning Savage, which nntp are you referring to (i.e. where you downloading from) and is all nntp traffic being affected? Also please provide me your MWEB email address to enable me to view your record.
 
MWEB Guy said:
Good morning Savage, which nntp are you referring to (i.e. where you downloading from) and is all nntp traffic being affected? Also please provide me your MWEB email address to enable me to view your record.
Click to expand...

All NNTP related traffic

Can't access NNTP on Giganews OR news.mweb.co.za, can't access nzbmatrix (http)...

Username as provided previously, [email protected]
 
MWEB Guy said:
Hi Ronjay,

I had a look at your line readings and it does look irregular. I would advise contacting Telkom and ask them to re-create your port. Please test thereafter.

Regards,
MWEB Guy
Click to expand...

For some unknown reason my line is working fine this morning. Hadn't done anything yet.

/Shrugs.
 
savage said:
All NNTP related traffic

Can't access NNTP on Giganews OR news.mweb.co.za, can't access nzbmatrix (http)...

Username as provided previously, [email protected]
Click to expand...

Which application are you using to access the MWEB news server? Also are you able to connect to the news servers?
 
MWEB Guy said:
Which application are you using to access the MWEB news server? Also are you able to connect to the news servers?
Click to expand...

am able to connect, just not pass any traffic. Tried telnet, grabit, sabnzbd - all of them gives exactly the same issue.

Tried different computers, tried different adsl modems too.
 
savage said:
am able to connect, just not pass any traffic. Tried telnet, grabit, sabnzbd - all of them gives exactly the same issue.

Tried different computers, tried different adsl modems too.
Click to expand...

Thank you for the added information, I will continue to investigate.

Regards
MWEB Guy
 
Hi folks

WE will lock this thread soon - just getting too long.

MWEB Guy: Can you please open a new one...
 
rpm said:
Hi folks

WE will lock this thread soon - just getting too long.

MWEB Guy: Can you please open a new one...
Click to expand...

Hi rpm

Thanks for the heads up, I am quite happy to start a new thread. When will you be locking this one ?

Mweb Guy
 
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