MWEB Uncapped Subscribers Feedback

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i'm experiencing constant download errors whereby files will not download completely. i've been fighting for the past two hours to get java installed from the website......... I've tried downloading it on 3 different machines here, and getting the same hassels. Files from Files tube and other share sites are timing out and have to constantly hit refresh to get a page to load.... the other thing, its SLOW.... some files come screaming down, others crawl at 3kbs.....

... i'm really getting annoyed with this MWeb!...
 
avert said:
great speeds as usual.
nvidia drivers from nvidia over http

http://imageshack.us/photo/my-images/707/dlspeed.png/

4mb line/account

No, its not a telkom line fault.
No, i wont restart my router.
No, i dont have anything else downloading.
No, there are no other pc's connected to this network.
No, i dont have this same problem with other accounts.
Click to expand...

Hi avert,

Are you only having trouble with http downloads from the Nvidia website?
I have checked your account and your area, I cannot see any reported issues.

Also from which region are you downloading? (North America, South America, Europe, Asia)
Could you please PM me the link to the file you downloaded so I can test it from my side.

Kind regards,
MWEB Guy
 
avert said:
great speeds as usual.
nvidia drivers from nvidia over http

http://imageshack.us/photo/my-images/707/dlspeed.png/

4mb line/account

No, its not a telkom line fault.
No, i wont restart my router.
No, i dont have anything else downloading.
No, there are no other pc's connected to this network.
No, i dont have this same problem with other accounts.
Click to expand...

I have this exact same problem except I have a 384k line and account.

http://imageshack.us/photo/my-images/21/speeds21may.jpg

MWEB Guy said:
Hi PseudZ,

If it's a true http download, then it should remain constant but you could experience the occasional spike.

Kind regards,
MWEB Guy
Click to expand...

nVidia constitutes a true http download I would assume. Way too many spikes there.
 
MWEB Guy said:
Hi avert,

Are you only having trouble with http downloads from the Nvidia website?
I have checked your account and your area, I cannot see any reported issues.

Also from which region are you downloading? (North America, South America, Europe, Asia)
Could you please PM me the link to the file you downloaded so I can test it from my side.

Kind regards,
MWEB Guy
Click to expand...

was from the US
http://us.download.nvidia.com/Windows/270.61/270.61-desktop-win7-winvista-32bit-english-whql.exe

getting the same spikey crap on my international speedtest tests as well
 
Last edited:
I was browsing(slowly) the openweb website just now & realised how their 'OpenBrowse Uncapped' description sounds somewhat better than my current 'uncapped' MWEB experience (& cheaper too!):

Account Information

* This package is made for good quality browsing access.
* Shaped - P2P, torrents and similar will be shaped.
* Similar services like hotfile, rapidshare and any download type of material ** will be limited.
* 1 concurrent ADSL connection
* Excludes Telkom ADSL line rental

** For downloads, we would suggest our Standard or Gold Uncapped products.
Click to expand...

I can't help thinking that the above is something like what my account has been downgraded to & that this was MWEB's plan all along...nntp is slow/unconnectable most of the time, my torrents will have sequels out by the time they finish & browsing & other http stuff is crippled...oh well, have to make the decision soon...openweb gold/AH is sounding really good right now...
 
Browsing has been pretty good today, but downloads from http sites are still timing out. P2P speeds are not great, but ok.
 
streaming video from blip.tv and gametrailers is p1ss poor, this isnt value for money this month too date mweb.
 
This morning on mweb unshaped.

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Pinging www.l.google.com [196.23.168.147] with 32 bytes of data:
Reply from 196.23.168.147: bytes=32 time=22ms TTL=55
Reply from 196.23.168.147: bytes=32 time=21ms TTL=55
Reply from 196.23.168.147: bytes=32 time=22ms TTL=55
Reply from 196.23.168.147: bytes=32 time=43ms TTL=55

Ping statistics for 196.23.168.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 43ms, Average = 27ms



Pinging www.ps3za.co.za [196.220.52.36] with 32 bytes of data:
Reply from 196.220.52.36: bytes=32 time=339ms TTL=49
Reply from 196.220.52.36: bytes=32 time=338ms TTL=49
Reply from 196.220.52.36: bytes=32 time=339ms TTL=49
Reply from 196.220.52.36: bytes=32 time=341ms TTL=49

Ping statistics for 196.220.52.36:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 338ms, Maximum = 341ms, Average = 339ms




08:53 Durban Amanzimtoti

This was posted from a Telkom account, as I couldn't connect to mybroadband page with the mweb account.




Same line and pc but from Telkom account:

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=38ms TTL=55
Reply from 41.203.21.137: bytes=32 time=39ms TTL=55
Reply from 41.203.21.137: bytes=32 time=38ms TTL=55
Reply from 41.203.21.137: bytes=32 time=38ms TTL=55

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 39ms, Average = 38ms



Pinging www.l.google.com [74.125.230.145] with 32 bytes of data:
Reply from 74.125.230.145: bytes=32 time=229ms TTL=50
Reply from 74.125.230.145: bytes=32 time=228ms TTL=50
Reply from 74.125.230.145: bytes=32 time=228ms TTL=50
Reply from 74.125.230.145: bytes=32 time=228ms TTL=50

Ping statistics for 74.125.230.145:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 228ms, Maximum = 229ms, Average = 228ms


Pinging www.ps3za.co.za [196.220.52.36] with 32 bytes of data:
Reply from 196.220.52.36: bytes=32 time=293ms TTL=50
Reply from 196.220.52.36: bytes=32 time=292ms TTL=50
Request timed out.
Reply from 196.220.52.36: bytes=32 time=292ms TTL=50

Ping statistics for 196.220.52.36:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 292ms, Maximum = 293ms, Average = 292ms


Taken at 09:05
 
Last edited:
Also can't connect to mybroadband.co.za on Mweb but fine on Telkom, was wondering why the Mweb tread was so quiet this morning.
 
schumi said:
Also can't connect to mybroadband.co.za on Mweb but fine on Telkom, was wondering why the Mweb tread was so quiet this morning.
Click to expand...

Same for me. I am posting this from a Webafrica connection.

International NNTP traffic is still being shaped to death. Come Monday I will be giving notice to cancel my MWEB account and I will sign up for OpenWeb Gold on 1 June.
 
This is truly getting ridiculous, everything is dead slow, takes up to 5 minutes to load a web page if it opens at all. Youtube does not work at all...
 
mystic007 said:
Same for me. I am posting this from a Webafrica connection.

International NNTP traffic is still being shaped to death. Come Monday I will be giving notice to cancel my MWEB account and I will sign up for OpenWeb Gold on 1 June.
Click to expand...

schumi said:
Also can't connect to mybroadband.co.za on Mweb but fine on Telkom, was wondering why the Mweb tread was so quiet this morning.
Click to expand...

Cosmic_Nomad said:
This morning on mweb unshaped.

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Pinging www.l.google.com [196.23.168.147] with 32 bytes of data:
Reply from 196.23.168.147: bytes=32 time=22ms TTL=55
Reply from 196.23.168.147: bytes=32 time=21ms TTL=55
Reply from 196.23.168.147: bytes=32 time=22ms TTL=55
Reply from 196.23.168.147: bytes=32 time=43ms TTL=55

Ping statistics for 196.23.168.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 43ms, Average = 27ms



Pinging www.ps3za.co.za [196.220.52.36] with 32 bytes of data:
Reply from 196.220.52.36: bytes=32 time=339ms TTL=49
Reply from 196.220.52.36: bytes=32 time=338ms TTL=49
Reply from 196.220.52.36: bytes=32 time=339ms TTL=49
Reply from 196.220.52.36: bytes=32 time=341ms TTL=49

Ping statistics for 196.220.52.36:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 338ms, Maximum = 341ms, Average = 339ms




08:53 Durban Amanzimtoti

This was posted from a Telkom account, as I couldn't connect to mybroadband page with the mweb account.




Same line and pc but from Telkom account:

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=38ms TTL=55
Reply from 41.203.21.137: bytes=32 time=39ms TTL=55
Reply from 41.203.21.137: bytes=32 time=38ms TTL=55
Reply from 41.203.21.137: bytes=32 time=38ms TTL=55

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 39ms, Average = 38ms



Pinging www.l.google.com [74.125.230.145] with 32 bytes of data:
Reply from 74.125.230.145: bytes=32 time=229ms TTL=50
Reply from 74.125.230.145: bytes=32 time=228ms TTL=50
Reply from 74.125.230.145: bytes=32 time=228ms TTL=50
Reply from 74.125.230.145: bytes=32 time=228ms TTL=50

Ping statistics for 74.125.230.145:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 228ms, Maximum = 229ms, Average = 228ms


Pinging www.ps3za.co.za [196.220.52.36] with 32 bytes of data:
Reply from 196.220.52.36: bytes=32 time=293ms TTL=50
Reply from 196.220.52.36: bytes=32 time=292ms TTL=50
Request timed out.
Reply from 196.220.52.36: bytes=32 time=292ms TTL=50

Ping statistics for 196.220.52.36:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 292ms, Maximum = 293ms, Average = 292ms


Taken at 09:05
Click to expand...

Good Morning

I also had a problem connecting to MY BB this morning, I also had the same problem connecting via my Cell phone. Suspected it was the site itself. Please let me know if you encounter the problem again.

Kind regards,
MWEB Guy
 
Working for me? On MWEB uncapped shaped... Been working the whole morning. *touches wood*
 
Gargmel said:
This is truly getting ridiculous, everything is dead slow, takes up to 5 minutes to load a web page if it opens at all. Youtube does not work at all...
Click to expand...

Morning Gargmel

Are you still experiencing slow speeds on all platforms?
 
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