MWEB Uncapped Subscribers Feedback

[MWEBHelp]

I'm afraid I've been nothing but absolutely disappointed with the mweb adsl (supposed) 384 uncapped service. I've had it for three days, I've called their very expensive to call call centre stood on hold for an average of fifteen minutes at a time, to have them refresh the service, get the the 384 speed for about 10 min and then have it go back a speed worse than iburst - I actually thought that was impossible. Speedtest.net gets me 0.03mbs. I think if your going to lie about a product/service that you obviously can't provide properly, don't do it. It just makes your company look like money hungry thieves. I'd rather be robbed than conned. And I think mweb is just conning the crap out of South African consumers. Definately not renewing the month to month. Definately going to find an ISP that actually delivers.

Hi Wandile

Please PM me your account details and I will do the necessary research on my side.

Regards,
MWEB Operations

 

[Wandile]

PM'd. If there is an improvement that is CONSISTENT, I'll be very impressed.

Hi Wandile

Please PM me your account details and I will do the necessary research on my side.

Regards,
MWEB Operations

 

[SSung]

Can you say: 'newsgroups down again'?

 

[Wandile]

Can you aslo say Youtube doesn't even buffer?

 

[MFour]

Can you say: 'newsgroups down again'?

Well it is business hours, so for a shaped account it is to be expected.

 

[SSung]

Well it is business hours, so for a shaped account it is to be expected.

I said 'down', not 'shaped'.

 

[MWEBHelp]

Can you say: 'newsgroups down again'?

Hi SSung

Please try renaiming the new server name from news.mweb to 196.28.182.20, please provide me with feedback once attempted.

Regards,
MWEB Operations

 

[gregmcc]

Please try renaiming the new server name from news.mweb to 196.28.182.20, please provide me with feedback once attempted. s

What's the difference between the one above and news.mweb.co.za (168.209.98.66) ?

 

[xrapidx]

Backup?

 

[Vrotappel]

Not working:

[13:21:35] Level: ERROR MODULE=InterSocket, MSG=Error: Connection Failed, Host: 196.28.182.20 Error Code: 10051:1109

 

[SSung]

Hi SSung

Please try renaiming the new server name from news.mweb to 196.28.182.20, please provide me with feedback once attempted.

Regards,
MWEB Operations

Still 'unable to connect...connection closed gracefully' on 196.28.182.20.

 

[Raz00m]

My downloads are fine, i peak at 1.2kb/s

196.28.182.20 doesn't work for me at all, unable to connect

 

[AfricanTech]

Yeesh! I think tis the unreliability that get's people so upset - I downloaded a 1.4 gig PS3 demo and 2 Gig Steam demo without any problems last night

 

[Alestorm]

With all the problems on news servers I don't know why people still bother with them. I only used to use them for the local content, but with uncapped international there's no need. Filehosting sites still run great, occasional torrents I need are usually fine too. No way I'm going to sit with dead connections etc on news servers. (Btw, I think MWeb should fix the newsservers rather than us having to change to other methods, but news servers seem to always have had these problems.)

 

[SSung]

NGs still down -'unable to connect'.

 

[xrapidx]

I'm getting 0 on a seeded torrent.... 5.6 on Astraweb... 4MB apparently isn't even 0.1MB with MWEB.

 

[Fader4]

well seeded torrent running 120kbs my side, filehost at 200kbs

 

[Rouxenator]

My torrent and oron.com was real slow until about 30 minutes ago. Now it does 200kb/s

 

[ajules]

Been getting 450KB/s for last 90 mins on NNTP downloads - a pleasant surprise

 

[D4N]

My connection is constantly dropping, has anyone else experienced this lately?