MWEB Uncapped Subscribers Feedback

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m3h said:
My youtube vids buffer on all qualities and downloads are pretty slow... ): I am on a 4mbps acc.
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I have read and replied to your inbox message.

Regards
MWEB Guy
 
ditto..if there are any "tricks" involved in getting streaming better then please share with the forum.
 
Isengard said:
Mind sharing that trick? I get intermittent issues with youtube speeds too. Not often mind you, but it would be nice to not have to dial into backup accounts every time it happens.
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Stasoft said:
ditto..if there are any "tricks" involved in getting streaming better then please share with the forum.
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Good Morning Guys, we removed protected access for the client. You may also do the change on My Account.

Kind Regards, MWEB Guy
 
MWEB Guy said:
Good Morning Guys, we removed protected access for the client. You may also do the change on My Account.

Kind Regards, MWEB Guy
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Is that the trick to getting YouTube better?

I can stream 360p flawlessly elsewhere but 360p YouTube is a no go.

Thanks for your work MWEB Guy. Really chuffed with my 1Mbit uncapped.
 
PostmanPot said:
Is that the trick to getting YouTube better?

I can stream 360p flawlessly elsewhere but 360p YouTube is a no go.

Thanks for your work MWEB Guy. Really chuffed with my 1Mbit uncapped.
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Good Morning PostmanPot, glad you chuffed with service. Please try the "trick" and let me know if it improves your experience with YouTube.
 
PostmanPot said:
Is that the trick to getting YouTube better?

I can stream 360p flawlessly elsewhere but 360p YouTube is a no go.

Thanks for your work MWEB Guy. Really chuffed with my 1Mbit uncapped.
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Its weird because I've always kind of had the opposite. Streaming off Youtube works very well for me at all resolutions on my 4mb uncapped (360p-1080p it utilizes all 400kb/s), but streaming from almost any other site like Gamespot, IGN, Vimeo, Viddler, AngryJoe etc. normally goes at 10-20kb/s. Been like this since I got my uncapped account a couple months ago. I assumed it was because the Youtube content got cached locally while the videos from other sites didn't. It doesn't bother me too much since most everything gets reposted on Youtube, if the video is not on Youtube it can get pretty frustrating though.
 
Do I need to phone in to cancel my 4MB Uncapped or can I do it from the control panel? Only option I could find is upgrade line and move line to Mweb.

Thanks!
 
Decotey said:
is news server down?
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Are you having trouble connecting? If you are then change your account from protected to normal, MWEB Guy did that for me and I was able to download from the news server again :)
 
roligov said:
Do I need to phone in to cancel my 4MB Uncapped or can I do it from the control panel? Only option I could find is upgrade line and move line to Mweb.

Thanks!
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Hi roligov,

Please see the inbox message I sent you.

Regards,
MWEB Guy
 
Connection has been weird for the last few days. Speed has dropped somewhat, pings are not looking good.

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=66ms TTL=49
Reply from 41.203.21.137: bytes=32 time=90ms TTL=49
Reply from 41.203.21.137: bytes=32 time=83ms TTL=49
Reply from 41.203.21.137: bytes=32 time=34ms TTL=49

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 90ms, Average = 68ms

International is pretty much dead at the mo:

Pinging www.cnn.com [157.166.255.19] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 157.166.255.19:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

What can I try to resolve this Mweb Guy?

Thanks,
Z
 
any reason i cant download from Megaupload at all? tried Multiple links at various times,bin happening for a while now,using afrihost all the links work fine,so i am assuming its an Mweb problems
 
XennoX said:
@MWEB Guy,

I cannot access http://www.funk-soul.co.uk at all on my Mweb account and nor can any of my other friends on Mweb accounts, yet on my WA account I can. So I'd like to know how I could resolve this problem, thanks.
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Hi XennoX,

Please send me a ping and traceroute results for the website in question via PM for further investigation.

Regards,
MWEB Guy
 
ZeeCPT said:
Connection has been weird for the last few days. Speed has dropped somewhat, pings are not looking good.

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=66ms TTL=49
Reply from 41.203.21.137: bytes=32 time=90ms TTL=49
Reply from 41.203.21.137: bytes=32 time=83ms TTL=49
Reply from 41.203.21.137: bytes=32 time=34ms TTL=49

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 90ms, Average = 68ms

International is pretty much dead at the mo:

Pinging www.cnn.com [157.166.255.19] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 157.166.255.19:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

What can I try to resolve this Mweb Guy?

Thanks,
Z
Click to expand...

Hi ZeeCPT,

Are you able to browse any international sites? If not, please inform me, if yes, please continue to monitor and provide me with feedback.

Regards,
MWEB Guy
 
MWEB Guy said:
Hi ZeeCPT,

Are you able to browse any international sites? If not, please inform me, if yes, please continue to monitor and provide me with feedback.

Regards,
MWEB Guy
Click to expand...

Hi MWG,

I am able to get onto certain sites yes. Guess I will continue to monitor :D
 
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