MWEB vs Afrihost ADSL 1Mbps Uncapped

@Afriman, do you guys have rolling windows on your uncapped packages? I'm also looking to leave mweb. my speeds are terrible +their recent changes aren't up to par.
 
@Afriman, do you guys have rolling windows on your uncapped packages? I'm also looking to leave mweb. my speeds are terrible +their recent changes aren't up to par.

We don't use thresholds and we never throttle. We occassionally shape P2P traffic to protect the network from increased latency when demand is heaviest. However, we never touch real time traffic like gaming, streaming, browsing, etc. We do our best to only ever shape the very least amount of clients (starting with heaviest users) and to the least possible extent in terms of the shaping policy implemented on an individual basis.
 
We don't use thresholds and we never throttle. We occassionally shape P2P traffic to protect the network from increased latency when demand is heaviest. However, we never touch real time traffic like gaming, streaming, browsing, etc. We do our best to only ever shape the very least amount of clients (starting with heaviest users) and to the least possible extent in terms of the shaping policy implemented on an individual basis.

are these thresholds defined? I'm on a 1 meg line and I average ~75 gigs a month give or take.
 
are these thresholds defined? I'm on a 1 meg line and I average ~75 gigs a month give or take.

Like I said, there are no thresholds. Our shaping system looks at available capacity and current demand (in pretty much realtime) and determines if any shaping is required. If so, it determines the minimum amount of clients to be shaped, and to what extent they should be shaped to ensure that demand is brought in line with available capacity. If demand is very high, then the number of shaped clients will increase. When demand lessens, the number will decrease, or shaping can even cease completely until the system determines it may be required again.

There is no threshold that guarantees no shaping. If demand were severe enough at any given time, we could potentially shape any Uncapped client, based on regional capacity at any given point in time. However, that is generally not the case as we have ample capacity. Also, shaping is most prevalent during peak times, and generally clients enjoy long off peak hours with little to no shaping .
 
Like I said, there are no thresholds. Our shaping system looks at available capacity and current demand (in pretty much realtime) and determines if any shaping is required. If so, it determines the minimum amount of clients to be shaped, and to what extent they should be shaped to ensure that demand is brought in line with available capacity. If demand is very high, then the number of shaped clients will increase. When demand lessens, the number will decrease, or shaping can even cease completely until the system determines it may be required again.

There is no threshold that guarantees no shaping. If demand were severe enough at any given time, we could potentially shape any Uncapped client, based on regional capacity at any given point in time. However, that is generally not the case as we have ample capacity. Also, shaping is most prevalent during peak times, and generally clients enjoy long off peak hours with little to no shaping .

awesome, will give you guys a call in the morning :)
 
Hey

Don't know whether you ever settled on an ISP, but my recommendations would be to rather go with Afrihost or Openweb.

I also received a mail from Mweb this weekend stating that my speeds will be slowed come the new month due to downloading TOO MUCH (In simple terms). I have an "uncapped" 2mb package with them and my average data usage sits at 200GB per month.

Keep in mind that from August 2012 to February 2013, when I was having latency issues (1000ms to 1800ms) or VERY slow download speeds (Talking about 0.1kbs speeds), I didn't inform Mweb that I would be decreasing payment amounts to them.

Ironically, in the same week that Mweb tells a percentage of it's users that they are abusing the service, their CEO, Derek Hershaw, can complain that Telkom is only giving 5% additional capacity at no cost to them.

Rant aside, Don't use Mweb
 
Any people that moved from MWeb to Afrihost or vice versa and are more satisfied with their decision? I'm in the process of moving from Mweb uncapped to a large capped account with Afrihost. Things are just too expensive atm for us.
 
Good Day,

You also have the option of Testing the MWEB network with a 7Day free trial.

Send me your contact details via Private message and I will hook you up ;)

I called MWEB for a free 2mb trial because I wanted to possibly upgrade my from my 1mb uncapped. Because I was an existing client, NO! And now I got the "We may have to slow down your Internet speeds..." email. And now you going to tell me to look at AfriHosts UAP, right?

After many referrals I'm going over, googbye MWEB!

(PS: Right now I have trouble posting this because you are throttling the **** out of me!!)
 
awesome, will give you guys a call in the morning :)

I signed up with them today! Can finally watch Youtube videos again, and torrents were running full speed during office hours! Couldn't be more impressed.
 
I signed up with them today! Can finally watch Youtube videos again, and torrents were running full speed during office hours! Couldn't be more impressed.

Best decision you will make. Their network is much better than mweb's.
 
Best decision you will make. Their network is much better than mweb's.

Even browsing seems more faster and more reliable. Don't ever have to refresh pages multiple times anymore.
 
Here's my experience with Mweb (Had them for about 1.5 years)

Mweb of the past and Mweb of the present are totally different.

These days they throttle like crazy. Currently downloading at 28.8Kb/s (1mb account).

Even weekends are just as bad. They use to offer full speed over weekends uninterrupted.
I wake up on a Sunday only to find my downloads sitting at 50kb/s
I'm not even a heavy downloader...I just average 40gb a month.

What's the quickest way to jump ship to Afrihost?
 
Am I missing something with my price calculations?

The recent hoo-ha about MWEB's throttling has woken me up and I have made a few (rough) calculations. If anybody can see serious flaws in my calculations, I'd be happy.

I am currently on MWEB's Premium Uncapped 4Meg package at R539 p/m (I pay annually, but realised there is no benefit :cry: ) My ADSL is with Telkom where I prefer it to stay. Dealing with them is tough, but under my control.

The attached spreadsheet shows my actual usage for 12 months, the real cost and a calculated cost if I had been on MWEB's Capped packages of 50Gig and (approximated) 70Gig package.
The results show that at my current usage (I haven't been throttled at any stage) purely on cost, I am getting a benefit by being on uncapped. This may change if I am close to MWEB's secret AUP usage.

Comparing my usage to the Afrihost 70gig Capped package, my results seem to indicate (purely cost again) a saving of almost 50%??

Unless (1) I'm missing something in the cost calculations and (2) Afrihost's actual network performance/ throttling/shaping/redundancy/etc are worse than MWEB's (which seems hard to believe), it seems a no-brainer to renew my annual subs with MWEB in October?

Would anyone, not angry enough with MWEB to skew the facts, be prepared to comment on my calculations?

I would appreciate some feedback - even it's hot and flaming :D;)
 

Attachments

OOps - OK, I saw I penalised myself in cases where I had used less than 50G CAP by "paying" R25 for 1 topup.... not a train smash :)
 
Here's my experience with Mweb (Had them for about 1.5 years)

Mweb of the past and Mweb of the present are totally different.

These days they throttle like crazy. Currently downloading at 28.8Kb/s (1mb account).

Even weekends are just as bad. They use to offer full speed over weekends uninterrupted.
I wake up on a Sunday only to find my downloads sitting at 50kb/s
I'm not even a heavy downloader...I just average 40gb a month.

What's the quickest way to jump ship to Afrihost?
Downgrade to 1gb capped with Mweb. Then cancel the account. This way you can sign up for AH next month, provided that you're willing to pay for both the 1gb with Mweb and your uncapped account with AH in your first month after the switch.
 
The recent hoo-ha about MWEB's throttling has woken me up and I have made a few (rough) calculations. If anybody can see serious flaws in my calculations, I'd be happy.

I am currently on MWEB's Premium Uncapped 4Meg package at R539 p/m (I pay annually, but realised there is no benefit :cry: ) My ADSL is with Telkom where I prefer it to stay. Dealing with them is tough, but under my control.

The attached spreadsheet shows my actual usage for 12 months, the real cost and a calculated cost if I had been on MWEB's Capped packages of 50Gig and (approximated) 70Gig package.
The results show that at my current usage (I haven't been throttled at any stage) purely on cost, I am getting a benefit by being on uncapped. This may change if I am close to MWEB's secret AUP usage.

Comparing my usage to the Afrihost 70gig Capped package, my results seem to indicate (purely cost again) a saving of almost 50%??

Unless (1) I'm missing something in the cost calculations and (2) Afrihost's actual network performance/ throttling/shaping/redundancy/etc are worse than MWEB's (which seems hard to believe), it seems a no-brainer to renew my annual subs with MWEB in October?

Would anyone, not angry enough with MWEB to skew the facts, be prepared to comment on my calculations?

I would appreciate some feedback - even it's hot and flaming :D;)

We don't throttle any of our products. It's one of the major reasons we seized the opportunity to have more control over our network when we moved over to MTN. We really believed that we could build an affordable, stable Uncapped service without throttling - and I feel we have proved a big point here.

We have excellent redundancy as we have multiple IPC's in JHB, DBN and Cape Town, so it's very rare that we are ever completely down, we can route DSL traffic anywhere in the country to maintain connectivity. We also have multiple undersea cables for overseas access - you'll rarely see us every post a notice that international is down.

Best of all, we offer the cheapest monthly ADSL account in the country - 1GB for R0.00!!!

Have I sold you on us yet? :)
 
I've personally had both Mweb and Afrihost accounts. I prefer Afrihost.

Thanks for saying so. We like to think that aside from our products and service, the experience of being an Afrihost client is something unique (and awesome) ;)
 
Thanks for saying so. We like to think that aside from our products and service, the experience of being an Afrihost client is something unique (and awesome) ;)

AWESOME indeed. Afrihost Business uncapped is the best dsl account I have ever used.
 
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