Name and Shame: Unauthorised Debit Orders Thread

[icantchooseone]

Just an update on this. Turns out it WAS MWeb. Back in 2003, i had an ADSL account, which came with a free email address (icon.co.za, carried over from Tiscali and DD before that). Anyway, i cancelled my ADSL account back in 2003, but MWeb didn't cancel the email address(?). Now they have decided that the "free email address" is worth R29.00 a month (things must be really bad at MWeb) and started charging for them; 23 years later!!! Anyway, the support guy at Mweb seemed quite amused.

how did you not spot this for 23 years ?

 

[Snotface]

how did you not spot this for 23 years ?

They just started debiting it after 23 years.

 

[icantchooseone]

They just started debiting it after 23 years.

whew !!!!!!! i was just calculating it , 8k over 23 years

 

[icantchooseone]

They just started debiting it after 23 years.

https://www.reddit.com/r/askSouthAfrica/comments/1v7l3sk/mweb_cant_explain_the_balance_so_what_now

 

[Snotface]

whew !!!!!!! i was just calculating it , 8k over 23 years

Yeah, that would have been something totally different. It seems they just decided that the "free email", that one would assume got cancelled when i cancelled my ADSL line in 2003, would have been closed too. Now they thnk it is worth R29.00 a month. If they hadn't cancelled it so readily, i would have challenged them to supply SMTP server details just to see what's in that email account..

 

[icantchooseone]

Yeah, that would have been something totally different. It seems they just decided that the "free email", that one would assume got cancelled when i cancelled my ADSL line in 2003, would have been closed too. Now they thnk it is worth R29.00 a month. If they hadn't cancelled it so readily, i would have challenged them to supply SMTP server details just to see what's in that email account..

with so many free email services out there its hard to believe people still use services like MWEB

i placed an online order yesterday , the contact email was a paid one ending @business.co.za

the owner replied to me from a MWEB email LOL

 

[BTTB]

go to www.mycreditcheck.co.za

sign up for free and you can see if you have any issues on your name, that's how I picked up Vodacoms illegal "trying to bill and sue me" contract that was taken out in my name from a twat far far away, worth a squizz every now and then.

its free

I recall many years ago checking my credit score with Experian, so I did another today.
Great score of 681!

I have a Vodacom account since 2003, remembered filling in those forms, something akin to a Bond application back then, there was so much legalese.
I only have one Credit Check against my name which was in January this year, from my own bank.

Still not trusting of any of these things, since being spoofed in April this year.

I and a Company we paid were spoofed in April to the tune of R26K due to a bank account number switch on an invoice.
All I can say is, it's not easy with these matters, you literally have to prove your innocence here.
The ISPs claim nobody was hacked; no emails were intercepted.
SAPS don't even call you despite both parties logging a case number.
Your bank is still getting back to you with their investigation as to the account holder, the fraudster in other words.
You're left holding the can, so to speak.

I learnt something I never knew.
You can put any name to a beneficiary on your banking; it's the account number that is important. Meaning you could call the beneficiary Mary Poppins, it doesn't matter, it's the actual bank account number that will ensure the passage of funds, not the name. After all these years of being in business, I was gobsmacked that I never knew this. Here I am painstakingly checking each and every added beneficiary that I typed out the name correctly.
- The banks need to change this; names and bank account numbers should match in my opinion.
If this was the case, we would not have been defrauded of R26K in April.

Sorry to have gone off topic.

The only debit order "fraud" I was party to was from Trudon (formerly Telkom Directory Services), Telkom's advertising, digital marketing, and directory subsidiary.
It published the official Yellow Pages and White Pages on behalf of Telkom.
It appears that Trudon had some enthusiastic marketers that signed up a lot of people.
The problem came when these amounts just started appearing in your Telkom account.
Phone Telkom, they refer you to Trudon.

 

[supersunbird]

I learnt something I never knew. You can put any name to a beneficiary on your banking; it's the account number that is important. Meaning you could call the beneficiary Mary Poppins, it doesn't matter, it's the actually bank account number that will ensure the passage of funds, not the name. After all these years of being in business, I was gobsmacked that I never knew this.

And I bet you were making sure all these years that persons gave you the the exact right name? Account nr and Bank name/branch code are only things that matters.

 

[BTTB]

And I bet you were making sure all these years that persons gave you the the exact right name? Account nr and Bank name/branch code are only things that matters.

Yes.

Most banks simply have one branch code, which means all you need is the Bank name and the Account Number. You could call the beneficiary Mark Poppins, it doesn't matter.
I lived all these years to discover this only now.

To add to the dilemma, you'd think because of FICA/RICA or whatever CA the government wanted from us still means nothing, because once you've actually traced down the fraudster, if the bank ever gets there, the bank can't tell you their name or address because of POPI.

What a farce.

 

[Sideshow Bob]

I learnt something I never knew.
You can put any name to a beneficiary on your banking; it's the account number that is important. Meaning you could call the beneficiary Mary Poppins, it doesn't matter, it's the actual bank account number that will ensure the passage of funds, not the name. After all these years of being in business, I was gobsmacked that I never knew this. Here I am painstakingly checking each and every added beneficiary that I typed out the name correctly.

I am gobsmacked that you didn't know this, considering you have been banking for a while. Most banks actually have prompt like this.

 

[Sideshow Bob]

To add to the dilemma, you'd think because of FICA/RICA or whatever CA the government wanted from us still means nothing, because once you've actually traced down the fraudster, if the bank ever gets there, the bank can't tell you their name or address because of POPI.

What a farce.

Bank can't tell you fraudster's name but in case of fraud etc, they have obligation to hand over name to concerned authorities. We, as public, won't know fraudsters name but Police can get it as a part of investigation.

 

[BTTB]

Bank can't tell you fraudster's name but in case of fraud etc, they have obligation to hand over name to concerned authorities. We, as public, won't know fraudsters name but Police can get it as a part of investigation.

I am gobsmacked that you didn't know this, considering you have been banking for a while. Most banks actually have prompt like this.

View attachment 1930978

Hi there

Thanks for making my day.
Yes, I never knew, what a klutz I am.
- I'd say that whatever part of our legislation is applicable, Banks must be forced to ensure that every account they manage the beneficiary's name and account number must match. It would prevent mules from opening accounts and soliciting payments by amending legitimate bank account numbers. We're forced to FICA ad nauseum in this country, banks can stop your account from operating if you're not, but a beneficiary name in unimportant. Sounds like a major loophole that is and will continue to be exploited by criminals. A forward-thinking country that isn't run by criminals would have plugged this loophole years ago.

With regards to my Bank actually being able to do anything, this is the outcome, see below:

We received an outcome from ABSA that all funds utilised.

We have attached our customer fraud awareness brochure for safe banking practices.

Should you wish to pursue this matter further, you may use the following information.

Complaints Resolution Centre

This outcome is based on the information and documents that we have in our possession. Our Fraud Office has concluded the matter but if you wish to have it reviewed, you may contact our Complaints Department on 0860101101 or send an email to [email protected] An independent body will then review the matter, and you will be advised of the outcome.

Section 205 assistance from the South African Police Services

You may contact the investigating officer at the SAPS office assigned to the case and have ABSA summonsed to provide any requested information on the accountholder in terms of section 205 of the Criminal Procedure Act 51 of 1977. The necessary investigations will continue with the SAPS so that the matter can be brought to the attention of the Commercial Crime Division. This information will be very useful in helping them track these attempts and hopefully bringing an end to the current rise in these types of crimes.

Promotion of Access to Information Act 2 of 2002 (PAIA) privilege

If you have legal representation, you have the option of following the PAIA route (at your own cost). Your legal representative will help you get access to the trail showing how the funds were withdrawn or transferred.