Haha, these guys are classic.
I have to phone a normal 011 number to speak to their call centre, while holding for a long time they declare in their holding message how customer service is core to their business....then just after that, saving you time, saving you money, putting you first. How do they save my time if I have to hold so long? How do they save me money?
In the end the bottom line is I will cancel my contract after 12 years in 2.5 months time.
I have to phone a normal 011 number to speak to their call centre, while holding for a long time they declare in their holding message how customer service is core to their business....then just after that, saving you time, saving you money, putting you first. How do they save my time if I have to hold so long? How do they save me money?
In the end the bottom line is I will cancel my contract after 12 years in 2.5 months time.