Neotel can't...

[medicnick83]

Everyone knows I'm in the process of getting my Neotel setup, check: http://mybroadband.co.za/vb/showthread.php?t=156792

But here is the funny part... everytime I call and query my account, they can't get hold of the distribution warehouse / courier people who deal with the devices.

I phoned 3 times today, each time, they try and call the people and their excuse is that they can't get hold of them.

WHO THE HELL IS DOING THIS FOR NEOTEL!
I PERSONALLY WANNA SCREAM AT THEM!!!!!!!!!!!! USELESS FCKERS!

 

[|tera|]

It's Telscums fault that the warehouse' phones are off dude

 

[pope24]

I had the same problem. They told me for a week that the device was with the courier. Either they should be firing their courier or they are lying to us. You pick.

 

[Geriatrix]

Everyone knows I'm in the process of getting my Neotel setup, check: http://mybroadband.co.za/vb/showthread.php?t=156792

But here is the funny part... everytime I call and query my account, they can't get hold of the distribution warehouse / courier people who deal with the devices.

I phoned 3 times today, each time, they try and call the people and their excuse is that they can't get hold of them.

WHO THE HELL IS DOING THIS FOR NEOTEL!
I PERSONALLY WANNA SCREAM AT THEM!!!!!!!!!!!! USELESS FCKERS!

Shame dude. I feel for you.

The same thing happens when your device breaks(and yes it will, often). But keep on calling them, don't believe them when they say they'll call you back, they won't.

 

[medicnick83]

I know they won't call, so I spoke to a 'supervisor' and demanded he call me back by 4pm with results.

If not, cool, I'll scream at someone tomorrow morning - I'm being nice still - nice with a bit of a raised voice.