Neotel Speed Tests

Day 3 without service, problem experienced since Thursday, signal strength has gone from Excellent to fair.

9 May 2009
Service: NeoFlex Data
Time: 14:08 pm
Download: 11Kbps
Upload: 0Kbps
Ping: 7004ms
Location: Parkhurst

Message from Neotel Helpdesk is as always we are working on some network issue, and again I'm put into the 48hr queue with a commitment for someone to call me on Monday. Problem is that in the 3 months since I've had the Neotel service, no one at Neotel has actually lived up to this promise. The Neotel rep on these forums has also in the past failed to do anything about my complaints. I like many others have reached a point where terminating the service appears to be the only way to get a message across to Neotel.

For new customers I suggest you look for internet or phone services elsewhere, unless of course you are happy to pay for a service which is inconsistent at best. Yes I do have times where the network speeds are >1mbps but the inconsistency and poor turn around times to fix issues is the problem.
 
Last edited:
f0xZA said:
2009-05-08 : 06:53PM

Download Speed: 29 kbps (3.6 KB/sec transfer rate)
Upload Speed: 856 kbps (107 KB/sec transfer rate)
Click to expand...

2009-05-10 : 12:25
Download Speed: 98 kbps (12.3 KB/sec transfer rate)
Upload Speed: 742 kbps (92.8 KB/sec transfer rate)

And that concludes my full week of exactly the same speed.
Sure , it opens Facebook in 5min time , thats not why i signed up. up to 10650ms latency on any game.

Then again like i said , there is no latency , just no throughput which in turn is read as latency.
 
NeoConnect Prime 5 GB
Bellville (De La Haye)
Time: 09:50
Download Speed: 485 kbps (60.6 KB/sec transfer rate)
Upload Speed: 75 kbps (9.4 KB/sec transfer rate)
 
Bought an antenna which is currently lying on my bed facing Randburg...

NeoConnect Prime Unlimited
Douglasdale JHB
21:45
Download Speed: 0.49Mb/s
Upload Speed: 0.05Mb/s
Latency 410 ms



RSSI down from 88 to 70. Better :)
 
New Neotel download speed record LOL

NeoConnect Prime Unlimited
Douglasdale JHB
22:35
Download Speed: 7.38Mb/s
Upload Speed: 0.07Mb/s
Latency 476 ms

 
Well im canning my neoflex and going back to telkom, logged calls, posted, and nothing works.
 

1.42 Mbps download
0.07 Mbps upload

I then opened a torrent and limited it to 2KB/s download. This was the speed test


0.18 Mbps download
0.01 Mbps upload

I close the torrent program and this was the results.


1.09 Mbps download
0.07 Mbps upload

Surely this isn't normal.
 
It happens to me as well. As soon as I start a download my surfing is affected regardless of the speed limit on my download manager.
 
Neoconnect Prime Unlimited
Gardens Cape Town

14:45 Joburg Server
Download Speed: 1.72 Mbps
Upload Speed: 0.09 Mbps
Ping: 345ms


14:47 London Server
Download Speed: 1.75 Mbps
Upload Speed: 0.06 Mbps
Ping: 687ms
 
Guys please include your RSSI so others can see what they need to achieve good/great speeds.
 
NeoConnect Prime Unlimited
Douglasdale JHB
18:05
Download Speed: 0.73Mb/s
Upload Speed: 0.05Mb/s
Ping: 423 ms
RSSI: 68



Too bad I can't place the antenna on the roof because I live in a complex. I recon I'd hit 1Mb/s with it on the roof.
 
No speed since Thursday 7th May

Well nothing has really improved since Thursday, before that speeds were around 500Kbps, 3 weeks before that I was getting 1.5mbps...

Well here's another poor reflection on Neotel's service & network:
Date: 12th May 2009
Time: 10:07 PM
Download : 73Kbps
Upload: 3Kbps
Ping: 2076ms
Location: Parkhurst
Signal: Lights have gone from Excellent to Fair since Thursday; also confirmed by Helpless-Neotel-desk. Signal application unfortunately does not work on MAC so no possibility to state RSSI figures.

Neotel helpdesk today insists that the ticket logged reflects that they have sent me an email; funny how every month they can get a statement to me on time, but are unable to phone or send an email in response to calls logged about their network issues.

The agent has now promised to arrange for a credit for the days that Neotel has failed to deliver a service, well taking past performance into account I'd be rather stupid to bank on that one... Yes my term with Neotel is coming close to an end... There's something wrong about flogging a dead horse... with any race left...:mad:

Neotel: If you haven't noticed your speed test app (speedtest.neotel.co.za) is about to expire in 3 days.
 
Last edited:
NeoConnect Prime 15G
JHB - Lenasia
Download: 596kbps
Upload: 40kbps
Latency: 475ms
 
[)roi(];2783548 said:
Yes my term with Neotel is coming close to an end... There's something wrong about flogging a dead horse... with any race left...:mad:
Click to expand...

I feel exactly the same way .. its really only a matter of time now tbh.

A new record for me as well today it seems.. :sick:

2009-05-12 11:17PM

Download Speed: 73 kbps (9.1 KB/sec transfer rate)
Upload Speed: 637 kbps (79.6 KB/sec transfer rate)
 
Something seems to have improved here in Bedfordview
Neoflex 10 gig
Down 149.8kB/s
Up 65.9kB/s
Been like this the whole day so far, no connection losses and no dead spots. Shall see if it lasts
 
Neoconnect Prime Unlimited
RSSI: 67
P/N: 320

Last Result:
Download Speed: 1427 kbps (178.4 KB/sec transfer rate)
Upload Speed: 78 kbps (9.8 KB/sec transfer rate)
 
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