Neotel Prime unlimited, Kenilworth Cape Town. Up to now I've been carefully optimistic about Neotel, since they've been pretty good (between 40kb/s and 120kb/s) where I live. But at the end of my first week under 20kb/s, I'm starting to look at other service providers; probably Telkom line and Axxess internet. I'm under 20kb/s between 10:00 AM and 12:00 AM, and around 50kb/s while I'm asleep and at work between 12:00 AM and 10:00 AM. A lot of the time it falls under 10kb/s. So I can't browse on it, Skype on it or stream media on it. All it allows is downloading, and even that is so slow that I don't get much downloaded. I'm starting to face the fact that, if people complained about speed and connection problems this time last year, and we are still complaining about speed and connection problems now, the Neotel technical staff are just not capable of identifying and fixing the problem. All so-called fixes are temporary patch-ups. Today's good areas become tomorrow's crap areas and vice versa. Right, now, my fifth attempt to send this post!