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Question of the Day: What's the most interesting small town you've visited in South Africa?
Network problems
- Thread starter rpm
- Start date
vodacom3g
Vodacom Representative
@rpm, who said they did not know about the network problem? 
Obviously it was a big thing and the guys worked hard to route around the train accident (hint
).
Obviously it was a big thing and the guys worked hard to route around the train accident (hint
).
LazyLion
King of de Jungle
eddies in the space time continuum. 
rabbiddog
Expert Member
MWEB was also dead.
I called Vodacom twice - only after the second call did I receive any feedback. I was told that Vodacom was not aware of any problems on their network (voice or data). I was promised that the issue will be investigated and I will receive a call back…still waiting so I assume Vodacom’s official position remains that there is no problem@rpm, who said they did not know about the network problem?
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TonyA
Expert Member
And I just upgraded to 4Mbps. Thought it was upgrade that had killed everything!
I called Vodacom twice - only after the second call did I receive any feedback. I was told that Vodacom was not aware of any problems on their network (voice or data). I was promised that the issue will be investigated and I will receive a call back…still waiting so I assume Vodacom’s official position remains that there is no problem
I couldn't even get a gprs connection...
Received 'updated' feedback from Vodacom:
"For the past 2 hours [17:50 now] we’ve been experiencing a failure of transmission services in some areas of Gauteng, which has had a negative impact predominantly on our data network affecting internet access, and some impact on other voice and data services. Our transmission network provider; Telkom, has been able to re-route some traffic, however subscribers could still experience a degraded service until the Telkom transmission network is fully restored.”
I think it will be more accurate to say that the problems started at around 14:00. Good to hear what caused the problems though...
"For the past 2 hours [17:50 now] we’ve been experiencing a failure of transmission services in some areas of Gauteng, which has had a negative impact predominantly on our data network affecting internet access, and some impact on other voice and data services. Our transmission network provider; Telkom, has been able to re-route some traffic, however subscribers could still experience a degraded service until the Telkom transmission network is fully restored.”
I think it will be more accurate to say that the problems started at around 14:00. Good to hear what caused the problems though...
Kuga
Expert Member
Ah so thats what it was..
Was wondering why MyBB was timing out the whole time..
Was wondering why MyBB was timing out the whole time..
LazyLion
King of de Jungle
was happening to a lot of local sites.
Um, anyone else experience problems last night already? I tried 3 different SIAX (unshaped) accounts last night and on all 3 of them my torrents slowed to a crawl, less than 1kBps collectively. I also got time outs on certain websites but for the most part local and international http/smtp/pop speeds where perfect and ping times normal.
mZbZ
Senior Member
having the same problem now
pkid
Expert Member
Isn't it such a great thing that most of the ISPs rely on Telkom for transmission services? that way when they have an issue half of South Africa slows down or just plain breaks. *sick*
mZbZ
Senior Member
So true
vodacom3g
Vodacom Representative
I'm only now OK.
rwenzori
Honorary Master
I agree completely, but nowadays I happily settle for any response, however basic it is. I often first get ‘there is no problem’, and after I push a bit I may get a response saying that there is actually a problem with a basic explanation.
It really wish I could speak directly to the engineers rather than the communications departments – would make everyone’s life so much easier and consumers will be much happier with timely and accurate information.
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Yzerfontein
Active Member
- Joined
- Oct 22, 2006
- Messages
- 58
- Reaction score
- 0
I was wondering what was going on - SA sites were working, but offshore sites down.