New install: Vuma/Telkom no internet

[Shonver]

I took out a Telkom subscription recently. Vuma sent the guys to install the CPE, and the installer confirmed that the connection was active. The "DBAM: OPS Specialist" I am corresponding with at Telkom asked me to inform her as soon as the installation was complete. I did so, and she responded by saying that she would request for delivery of the router. Still awaiting delivery.

In the meantime, it has occurred to me that I don't need the router to use the service: I should be able to connect to it via ethernet cable. However, I am not getting a connection. "Unidentified Network" and "No network access" is what I'm getting.

Does this mean that Telkom must still activate the service, or is it a fault? How do I get the service up and runnning without having to wait for delivery of the wifi modem? (I do have an older wifi modem that I have already set up).

 

[websquadza]

The Vumatel box isn't a router, it's a CPE. If you're on Active Ethernet, you'll get a public IP assigned to your laptop if the service has been activated. If you're on Vumatel Aerial, you'll need PPPoE credentials. In either case, it's best to wait for the router to get this public IP and create a secure, private LAN network behind it for you to connect to. Not ideal to have your PC with a public IP address.

 

[Shonver]

The Vumatel box isn't a router, it's a CPE. If you're on Active Ethernet, you'll get a public IP assigned to your laptop if the service has been activated. If you're on Vumatel Aerial, you'll need PPPoE credentials. In either case, it's best to wait for the router to get this public IP and create a secure, private LAN network behind it for you to connect to. Not ideal to have your PC with a public IP address.

Thanks for the heads-up. I do have a router that I can use. I think I've figured out that the service just hasn't been activated yet.