vuma

  1. Tyron M

    Afrihost and Vuma is the WORST!!!!!

    I have made a payment on the 27 October and was firstly misinformed and was told on the 27th October that my installation would take place 3 - 5 working days which was not the case, the only reason I took this was because I opted to work from home and I had given my last traveling which was the...
    • Tyron M
    • Thread
    • afrihost dietlof mare gian visser run stay away vuma vuma installation
    • Replies: 1
    • Forum: Fibre ISP Discussions
  3. W

    Afrihost/Vuma - I will have moved again by the time Vuma releases the line...

    You know when you think you are being pranked, because it's the only logical explanation of why you are having the same conversations day after day. "This must be Whackhead Simpson?" I relocated to another unit within the same complex in August (I have already forgotten the trauma of moving it...
  4. I

    Should I have to dig myself?

    I ordered fibre and obviously its Vuma . However with the ISP its been a breeze but Vuma sent an installation team who came out and told us to dig up our own trench in order for them to install my fibre line ? They claim no one on the property has a line( but the main house does have a fibre...
    • Itzbellah
    • Thread
    • vuma vuma customer service help! vuma installation vumafibreline
    • Replies: 16
    • Forum: Fibre Networks
  5. D

    Afrihost Vuma Outage not indicated 48hours +

    There is a massive Afrihost Vuma fibre outages in the Bloemfontein area. It has been over 48 hours. Feedback from neighbourhood watch groups indicate it is a very large number of people without internet. The problem was briefly shown on the Afrihost fibre status website, but has been removed...
    • Dravoc
    • Thread
    • afrihost bloemfontein no connection vuma
    • Replies: 12
    • Forum: Fibre Networks
  6. M

    VUMA - how long to get fiber installed

    Hey guys and gals, My question to you is.. How long should Vuma take to schedule or contact me for a fiber install from my wall to my house? On the vuma coverage page they show that fiber is available and that i can order a package: I also have the fiber box's outside my house and on the...
  7. C

    Premises Creation - Ordered 4/4/24

    @Afrigirl @AfriGuy As per your previous posts on mybroadband and Facebook, a second fibre installation on the same property requires the address to be modified by adding a letter to the house/apartment number. The installation would be regarded as "new", and the premises creation would take...
  8. BamboozledAttorney

    Vumatel ISP Changes

    Vumatel is altering their package deals and prices. Not all ISPs have made the changes on their websites (yet), but it is obvious. Change 1: New 25/25Mbps package Vuma is introducing the 25/25 Mbps package. So far, some ISPs have made the changes present on their catalogue, but Vuma officially...
  9. Y

    Vuma support

    Hi all I recently had the displeasure of requiring Vuma support on a Friday. Which is the worst day to have a technical issue as it may most probably be attended to on Monday or Tuesday the following week (similar to finding yourself in jail on Friday where bail hearings can only be heard the...
    • Yasheel
    • Thread
    • vuma vumafibreline vumatel broken fibre vumatel cpe connection internet problem
    • Replies: 6
    • Forum: Fibre Networks
  10. BamboozledAttorney

    Webafrica's confusing strategy... that still works

    So, we know Webafrica is struggling to keep-up in regard to responding to customer queries (they don't have a helpline, everything occurs on Whatsapp business). They're encountering a big churn risk (customers moving away from them and going to a different ISP is happening more and more, and I...
  11. BamboozledAttorney

    Webafrica discontinue their 20/10 line (Vuma) speed packages

    So, I noticed that Webafrica has removed their 20/10 Vuma package from their website. The snippet on top shows Save 200 on Vumatel. Keep in mind, that their promo is only for the first two months. Now, this is interesting because they discontinue it during Vuma's speed upgrade promo (you get...
  12. J

    Vuma Fibre - DISSAPOINTED HOUSEHOLD!

    Our fibre/wifi just stoped working on Friday 1 April. We tried to switch it of and wait and back on ect, but nothing worked. We called Supersonic on Friday evening after waiting the whole day out to see if it works again. Supersonic tried trouble shooting with us and tried to reset from there...
    • JvD13
    • Thread
    • dissapointment dissatisfaction mtn supersonic unlimited air fibre vuma vuma reach vumafibreline vumatel broken fibre vumatel fibre
    • Replies: 2
    • Forum: Fibre Networks
  13. BamboozledAttorney

    ISP prices are up?

    Clearly there is a price increase on Afrihost's website. Current: End of December 2021: From the looks of it, even Openserve as an FNO got a price increase. Current: From last year: Same with Frogfoot: Current: From last year: Anyone knows if other ISPs are going to do an increase?
  14. R

    Unable to reach Vuma

    Hi all, Created an account to ask the experts a question! Vuma rolled out to our area a couple of years back (Bellville) - Which is great. I bought in a block of flats that is covered by the network - However, the body corp at the time wasn't too keen on signing the paperwork and having fibre...
  15. object

    Chatsworth KZN Fibre

    Hi All, Has anyone in chatsworth got their fibre?
  16. T

    Vumareach issues after changing ONT Wifi/WLAN details

    Hi I couldn't seem to find similar threads regarding this but I've encountered a rather odd issue after changing my WLAN details on my Vumareach ONT After changing the ONT details (from the default RG-1000... name and issued password) to my own unique name and password, everything seemed fine...
    • The_Maestro_00
    • Thread
    • afri host fibre grassy park internet mitchellsfibre vuma vuma reach wifi
    • Replies: 2
    • Forum: Fibre Networks
  17. B

    Ditching Vuma for Openserve

    For the past 4 years, I have used Cell C + Vuma for my internet. I am on a 20mbps fibre line but I feel like we may need something a little faster. I have been very happy with Cell C as my ISP, their support is exceptional and their international capacity is reliable. I checked Cell-C's...
    • BasBas
    • Thread
    • cell c openserve openserve fibre vuma vumafibreline vumatel vumatel fibre
    • Replies: 3
    • Forum: Fibre Networks
  18. KingAuthor

    What is the best month-to-month fibre package/product on on Vuma?

    I am was browsing Vuma and got to that link, the website states it has 100+ fibre packages. What is the best month-to-month, no contract, product or package provided by Vuma?
  19. BamboozledAttorney

    Any constant interruptions in the Roodepoort area?

    I reside in Helderkruin, Roodepoort where the Fibre cables are managed by Vumatel. For the last few weeks there has been constant interruptions with the speed. The speed can drop to 0.03 kbs, or it can disconnect on its own and reconnect out of the blue a few minutes later. I do not know what...
  20. L

    Vuma Pathetic Service

    Good Day Just would like to find out if I am the only one in this boat Our area is covered by Vuma and since day 1 have had isses. First of all we have 2 connections on our property one for main house and one for Cottage Now here is where all the problems started. When they first installed...
  21. Z

    VUMA which ISP

    Hi people What is the best ISP on VUMA in the Southern Burb area. When I say "best" I just mean ISP that rarely has any issues line gets the speed or damn close to what I am paying for. Should there be issue it get resolved quick and smoothly. I am with Afrihost on ADSL and the line works I...
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