Web Intact
Well-Known Member
No offence taken...
I was directed here by a new customer because of the apparently vague information available about Web Intact. I have no direct affiation to the company, and have just started work as an outside contractor. I care about what I do, and I'm trying to answer as honestly as I can.
I have nothing to do with marketing or sales, and am purely technical. I am merely commenting here as an 'insider' if you will, trying to give you accurate information. As soon as I have hard and fast info for you, I'll post it here with pleasure.
About the 'no wait' comment - you are right. I can't guarantee anyone who applies will not have to wait, but if there is coverage in your area (there will soon be maps on the website) it will be a couple of days for a connection, and that's for sure. The installation teams are efficient, and I have seen that the waiting period from order to installation is no more than about 3 days.
All comments I am noting, and will take suggestions over to the 'powers that be', so keep them coming, please. My team believes strongly in 'the customer is always right' and you can be sure we'll be enforcing it to the T...
As I said, as soon as I can enlighten you on any questions, I will.
I was directed here by a new customer because of the apparently vague information available about Web Intact. I have no direct affiation to the company, and have just started work as an outside contractor. I care about what I do, and I'm trying to answer as honestly as I can.
I have nothing to do with marketing or sales, and am purely technical. I am merely commenting here as an 'insider' if you will, trying to give you accurate information. As soon as I have hard and fast info for you, I'll post it here with pleasure.
About the 'no wait' comment - you are right. I can't guarantee anyone who applies will not have to wait, but if there is coverage in your area (there will soon be maps on the website) it will be a couple of days for a connection, and that's for sure. The installation teams are efficient, and I have seen that the waiting period from order to installation is no more than about 3 days.
All comments I am noting, and will take suggestions over to the 'powers that be', so keep them coming, please. My team believes strongly in 'the customer is always right' and you can be sure we'll be enforcing it to the T...
As I said, as soon as I can enlighten you on any questions, I will.