No joy with MWEB - any ideas?

GreGorGy

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I will actually change hosts very soon but current project is at a critical point. Following is the scenario:

Clients submit audits on our site. We review and return to client for comment. Part of our review is emailed to client, ourselves. This email is not getting to us. We do get a bounce message:
Code:
Your message did not reach some or all of the intended recipients.

      Subject:  Audit Data

      Sent:     2012/07/05 02:46 PM


The following recipient(s) cannot be reached:

      gregory@*******.co.za on 2012/07/05 02:31 PM

            The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.

            < www1.swh.mweb.net #5.1.1 SMTP; 550-"JunkMail rejected - www1.swh.mweb.net [196.22.172.201]:33200 is in an RBL>

I have called MWEB, spoken to 6 people, and got no joy. FTR, PHP looks like this:

Code:
...
@mail("gregory@*****.co.za , [email protected]" , "Audit Data" , $NewMail , $headers, "-f xxx@***.co.za");
...


Anyone know of an intelligent person at MWEB that can sort me out?

Greg
 
Hi Greg,

It appears the recipient domain is blocking the messages (RBL) sent from the PHP via the webserver.

< www1.swh.mweb.net #5.1.1 SMTP; 550-"JunkMail rejected - www1.swh.mweb.net [196.22.172.201]:33200 is in an RBL>

Are you not using SMTP in your script?
 
It's probably because you're sending directly from your web host (I assume). Is it possible for you to push the mail through MWEB's mail server?
 
Thanks all for the feedback. Of course, it is still not resolved. They are blacklisted and are doing nothing about it, despite being informed by me last week. Using SMTP in PHP on a linux host is not really the way it works. PHP's mail(); uses the built-in host sendmail. The way around this is to use something like Swift BUT that means that the server is able to talk to the other SMTP server, in this case the www host to the smtp. Problem is, they just host their website there, not their mail. And their connection is iburst so their smtp is iburst's. I therefore have no user/pass auth for MWEB's server.
 
What an Arb Blocklist ( IP is only listed on mailspike ),tell your own antispam hosting to start using a Weighted scoring system to prevent issues with rogue overly aggressive blocklists from screwing with your day,mailspike doesn't even list their scoring criteria
http://blogs.n1zyy.com/n1zyy/2010/04/04/quick-n-dirty-spam-rejection-with-policyd-weight/

See- now you know why my hair is grey! They finally got it sorted out - spoke to MD. Their own fking server was the one doing it in the first place.
 
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