Nokia N96...

Well I got my N96 yesterday, did a firmware update first thing this morning, and it bricked. Fun.
As luck would have it I discovered the nearest Nokia care center is literally across the road so at least taking it in to reflash wasn't too much hassle. And yes I tried the *+3+green and other methods to attempt to resurrect it, no go. Even the care center's standard flash didn't work, they've had to send it to Nokia.
 
Well I got my N96 yesterday, did a firmware update first thing this morning, and it bricked. Fun.
As luck would have it I discovered the nearest Nokia care center is literally across the road so at least taking it in to reflash wasn't too much hassle. And yes I tried the *+3+green and other methods to attempt to resurrect it, no go. Even the care center's standard flash didn't work, they've had to send it to Nokia.

Why didn't you just swopped it out at the dealer?
 
Get N85 it is a better phone in my opinion.

FROM thenokiablog.com:

5 Reasons why the N85 is better than the N96
#1 Power

The Nokia N85 comes with bigger battery with 1200 mAh vs 950 mAh on the Nokia N96. Take a look at these comparisons:

Talk time

* Nokia N85: 6.9 hours on GSM, 4.5 hours on WCDMA, 9 hours VoIP
* Nokia N96: 3.8 hours on GSM, 2.7 hours on WCDMA, (no VoIP on N96)

Standby

* Nokia N85: GSM 363 hours, WCDMA 363 hours
* Nokia N96: GSM 230 hrs, WCDMA 200 hours

#2 MicroUSB Charging

Reduce clutter with one less cable. The Nokia N85 can now be charged though the microUSB port simultaneously while doing data transfer. This is the first for Nseries phones, and a missing feature in the Nokia N96.

#3 FM Transmitter

The Nokia N85 has a built-in FM transmitter that will let us listen to the music from our phone directly on a radio. This feature was introduced in the Nokia N78 but is missing on the Nokia N96.

#4 Lens Cover


Readers told me they want lens cover on their cameraphones. The camera on the Nokia N85 is protected, but not the Nokia N96.


#5 Screen


The Nokia N85 has new screen technology called AM OLED. You can read All About Symbian’s detailed explanation about AM OLED, but it basically means brighter, better colour gamut (numbers of colours that can be accurately displayed at same time), better contrast ratio, have a better response time, have better viewing angles and use less power than current Nseries devices including the Nokia N96
 
N96

Have had the phone for a while now and I am no longer interested in cellphones. That is how complete I find it.

Can install any applications I need
Garmin Mobile XT running and not overheating the phone as it did with my Samsung SGH-G810
Big enough screen to comfortably do net, banking, games, watch movies and read articles
Wireless lan is blazing fast: Downloads podcasts faster than my quad core 2gig mem beast, both linked to the same wireless access point.
... and then sum.

I was skeptical at first as I had avoided in favour of the Samsung. However Mr Samsung decided to die and never wake up so N96 was obvious upgrade. I can account for every penny I spent for every experience I have had with this beautiful thing.
 
Why I like the N96 more than the N85:

N96 = 16GB + mSD Card (up to 16GB for a total of 32GB)
N85 = 85MB + 8GB mSD Card

N96 = 2.8" Screen
N85 = 2.6" Screen

The N96 just looks nicer

N96 = 16GB + mSD Card (up to 16GB for a total of 32GB) agreed much more storage space

N96 = 2.8" Screen Although consumes more power, has less vibrant colours and viewing angle. N85 wins this one for me as power usage is a concern on mobile devices and looking good while saving power is a bonus
 
I finally got my phone back from Nokia care-it's been 3 weeks. In the end they replaced the phone, but it didn't include the Transformers video.. I'm worried now I'll have lost the navigation license too. To those of you that got one, was the license already active, or did you have to enter an activation code?
 
Yup, as I feared I lost everything. The swapout phone doesn't even have SA maps installed, never mind the mapping license :(
Just some comments from the use I've had out of it so far (to offer a different perspective to piesang's ;) ).
-For the gamers, I was pleasantly surprised. Both of Fishlabs's free 3D games (a rally racer and a space fighter/trader) run beautifully on the device, no chance yet to check the effect on battery. Surprisingly the directional keys actually worked better than those on the N95, with no accidental presses of other keys.
-In general, the keys are a real step down from the N95, there is zero tactile separation, and I have a nasty suspicion they will snap sooner rather than later. Those in the top and side of the phone (eg camera and power) are small, flush, and have to be pushed quite hard-not a great combination at all.
-The screen really is great, I was worried the larger size but same resolution as the N95 would be a problem, but video looks fantastic on the phone.
-The speaker quality on the other hand is a definite step down from the N95, music doesn't play as clearly (metallic sounding) and voice on calls sounds flat.
-The software is Symbian, what can I say about it? Great functionality out the box, huge third party software support, you really aren't left wanting.

I'm planning to post a couple of blog articles on the phone in the next couple of weeks, I'll have more details then on specific areas such as media, gaming, navigation, etc.
 
Guys, I own the N85, to get the mapping licence back, go to maps, open options > extras > my licenses

click on it, and you will find an update from server option.

As long as you still have the same unit, I think they use the IMEI code to check for available navigation licences.

worked on mine, hope this helps.
 
Nope, I've got a swapout device so it didn't work. I have the new and old IMEI though, so I'm going to see if I can get something sorted out through Nokia Care. Thanks for the tip :)
 
Just for the record, I'm still back-and-forthing with Nokia on this. They were only too happy to transfer the licenses between the phones but we've had no luck getting it to work. At this point it looks like the problem may well be that I still have a 32k sim card, and Nokia's licensing system expects a 64k or higher. So if anyone else has issues with Nokia licensing that Nokia themselves can't seem to figure out, try going to your service provider and requesting a 64k or higher SIM. I'll be upgrading mine this weekend, and I'll report back on success or failure with maps afterward.

On another note, I am LOVING this phone as a media device. I wrote a blog post on the N96 as a media device and for the most part it's positive. There are some hiccups, like the obscure and patchy UPnP support, but these are pretty minor. These days, I don't even run music software on my PC, I just leave my headphones plugged into the N96 with a decent length playlist going :)
 
And yet another report back. The new SIM didn't solve the problem, so at this stage I'm hoping to just get a license code from Nokia that I can manually enter. Let's see how that goes.. *sigh*
 
Just for the record, I'm still back-and-forthing with Nokia on this. They were only too happy to transfer the licenses between the phones but we've had no luck getting it to work. At this point it looks like the problem may well be that I still have a 32k sim card, and Nokia's licensing system expects a 64k or higher. So if anyone else has issues with Nokia licensing that Nokia themselves can't seem to figure out, try going to your service provider and requesting a 64k or higher SIM. I'll be upgrading mine this weekend, and I'll report back on success or failure with maps afterward.

On another note, I am LOVING this phone as a media device. I wrote a blog post on the N96 as a media device and for the most part it's positive. There are some hiccups, like the obscure and patchy UPnP support, but these are pretty minor. These days, I don't even run music software on my PC, I just leave my headphones plugged into the N96 with a decent length playlist going :)
Who told you the SIM needed to be 64k? Who are you talking to at Nokia?
 
@Sackboy Pretty much every individual at their call center by now. Why, who should I be talking to?

Last week I finally requested to be put through to an agent's superior.. but I suspect I'm still just dealing with another agent. The latest request is that I hard reset my phone (I'm busy backing everything up now in preparation for it), and then try again. If it still doesn't work, they'll give me a new license. Why they couldn't just give me one from the get-go is beyond me.
 
@Sackboy Pretty much every individual at their call center by now. Why, who should I be talking to?

Last week I finally requested to be put through to an agent's superior.. but I suspect I'm still just dealing with another agent. The latest request is that I hard reset my phone (I'm busy backing everything up now in preparation for it), and then try again. If it still doesn't work, they'll give me a new license. Why they couldn't just give me one from the get-go is beyond me.
I've tried the call centre and regretted it. I think they're based in Dubai or somewhere and English is their 4th language.

Maybe try sending an email. I got much higher quality advice that way.
 
I've dealt with them over email as well, they won't even provide a direct email address though, so even my replies to their emails get bounced with an instruction to use the web submission form or call the call center! I'm at my wits end with that lot.
 
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