SabreWolfy
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I've suggested the reasons why 1GB accounts were not upgraded earlier in this thread. Contact Telkom directly if you want an official explanation.
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We are missing the point here. I do not want to pay more to have an extra gig. I do not want to move because I have had good service with Telkomsa, My question was, why are some users exempt from being 'given' free gigs? Who are the privalaged? I feel that my R532 or thereabouts is worth being one of the privilaged!
Another thing, is there anywhere on the Telkom website that I may go and see how much of my cap has been used so that I am not suddenly just cut off! Mweb has this service!
Thanking you all in advance for your help!
You are on the cheapest package. That's why.
I've suggested the reasons why 1GB accounts were not upgraded earlier in this thread. Contact Telkom directly if you want an official explanation.
Am I? At the time of buying my package about 2 years ago Closure 1 and 2 were the cheapest!
With all the new packages I am now suddenly bottom of the pile!![]()
ya they want more monies, then they upgrade you![]()
Am I? At the time of buying my package about 2 years ago Closure 1 and 2 were the cheapest!
With all the new packages I am now suddenly bottom of the pile!![]()
We are missing the point here. I do not want to pay more to have an extra gig. I do not want to move because I have had good service with Telkomsa, My question was, why are some users exempt from being 'given' free gigs? Who are the privalaged? I feel that my R532 or thereabouts is worth being one of the privilaged!
Another thing, is there anywhere on the Telkom website that I may go and see how much of my cap has been used so that I am not suddenly just cut off! Mweb has this service!
Thanking you all in advance for your help!
Very simple: ISP's are businesses, and businesses have different ways of doing their business - some may give away some free gigs every now and then as part of a marketing and publicity run. The point is that not all ISP's are the same. Just so you know, TelkomInternet have often kept their accounts uncapped during some months in the past, and if you're a regular on these forums you'll quickly find out when those times are... the only difference is they don't make that info public/official - I don't know what else you expected from TelkomInternet as your ISP though?I am very interested to know why some ISP users are just "given" extra gigs! I am a Closure 3 user and have 1 gig. Whay am I never just 'given' gigs??
A friend of mine who was always on 3 gigs was just given and extra 2. Why are the Closure 3 ISP users exempt from this?