biometrics
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Sure. If it walks like a duck ...
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Question of the Day: What is your non-negotiable item, device, or app for international travel?
O/T: Mweb Fibre problem (Shaping??)
- Thread starter HartsockZA
- Start date
Sure. If it walks like a duck ...
PostmanPot
Honorary Master
Yup, and I suppose you also thought I was a shill for Samsung/LG/Massmart when I actively advised people about plasma TVs because I wanted the very best for them.
biometrics
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I'm referring to your Mweb cheerleading. How much do they pay you?
PostmanPot
Honorary Master
I pay them.
biometrics
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Funny, most of this forum don't believe you. No one in his right mind would go on about an ISP like you do.
Scary_Turtle
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PostmanPot
Honorary Master
Is that so? Be more open-minded.
PostmanPot
Honorary Master
Anyway, MWEB have already confirmed, so you and ``most of this forum`` are wrong.
I really don't want to debate/argue with you, here or anywhere, particularly if you don't have the facts.
Then kindly keep your mouth shut about other ISPs and avoid making statements about them. Again, in an effort to bolster the brand you love so dearly, you have started treading the fine line of lying by dismissing what is evident by shifting the goal-posts and inferring that Crystal Web offers no support on MyBroadband, hence why there are no queries. Nothing could be further from the truth and I believe that we're one of the, if not the most active ISP on the forum. This is the problem people have with you. MyBB ran an article showing Crystal Web as the most popular ISP among MyBroadband users. This is pointed out to you. Instead you quote a different article with different stats, knowing full-well that the stats change frequently and are run by MyBroadband frequently. It is pointed out that we have the fewest number of complaints relative to this stat, but you dismiss it and infer that Crystal Web doesn't offer support on the forum, which is a bold-faced lie and you know as much.
But you are incapable of wrong, nor just calming down. You'd rather spend your days arguing with everyone and defending yourself. Rather than accept any responsibility for your actions and any blame, you'd rather let Mweb threads continue to derail and be all about you. Ai...
crackersa
Honorary Master
I would say offer him a month long trial account and come back here and post his experiences here. But could he be trusted to be honest?
biometrics
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Lol, coming from mr walls of text. Dude, just give it a rest and resign. It's the right thing to do.
Anyone can grab a 10Mbps 1GB free trial from us. Even the Postman. Which is why it makes no sense why he'd need to try to get our customers' usernames and passwords behind the scenes to apparently "test".
You tell me, does he strike you as the type to be neutral and fair about his feedback? This coming from the guy who tries to imply that Crystal Web doesn't offer support on MyBroadband and we suffer from network issues, the latter being a set of claims we had to get mods to remove as they were utter nonsense. This coming from the guy who when we had a customer who did not pay us and we suspended the account, came to MyBroadband and lied and made all sorts of false accusations. This was over a christmas period if I recall correctly and I was supposed to be with family. We subsequently spent half a day proving that the customer was a liar and was expecting free internet. Defamatory thread was closed, rightfully so, and I prepared to enjoy the rest of my day. Nope. Low and behold next minute it is open again - PostmanPot has complained behind the scenes that it must be reopened and all of a sudden I'm back dealing with the same thing all over again. We had to forgive and forget and unsuspend just to sort it out and move on after that point. They never paid us, and we lost about R3k from those thieves, which is around double our initial exposure thanks to having to try to address it all over again and just having to start afresh with them to move on with life. When I queried via PM with PostmanPot as I had no idea why he'd do that (I do now) rather than explain, he got very angry that we knew that it was him who had it requested it to be reopened and started with the threats that he was going to Rudolph Muller and he will get to the bottom of this.
Needless to say, when my days like that are destroyed for no purpose other than for him to cause trouble for us, the threats start flying when I send a PM asking if there is anything he feels we have done that I can fix up, the back-handed compliments are slipped into Mweb threads about our company, the outright lies are posted about our company, the lies about Mweb are blasted all over the forum unabated, all the while users are being duped by him into believing he knows what he is doing, I feel it is high time someone step in directly, considering that MyBB evidently approve of his actions, as do Mweb.
So I'm not convinced that giving him free internet for a month and asking him to provide a fair and balanced public report will be anything less than the equivalent of shooting ourselves in the kneecap...
crackersa
Honorary Master
Wow. I didn't think he could be trusted with honest feedback but this is an eye opener!
Now your recent posts make more sense and I apologize for making an absurd suggestion.
Without actual numbers in terms of things like customer growth/decline, resources available vs the customer base it isn't really possible to make the sort of statements Postmanpot is inclined to make - particularly a statement like
There most certainly is QoS being applied on capped data (caps are merely a demand side management mechanism) and trying to present the "isn't shaped" and "best bandwidth" paradigms is simply disingenuous. The key notion of "shaping" is that it is the application of network management and QoS techniques and tools to the purpose of price reduction (by causing a lessening of network demand while keeping consumer satisfaction) and to create the circumstances under which a service provider can provide service levels on high contentions to more customers. An "unshaped" service (and " " should almost always be included) is a service where the QoS mechanisms are deployed to preserve network integrity and not to reduce usage, generally speaking where caps are in effect providers have little incentive to reduce usage through QoS as a form of shaping but at best a network must be "unshaped by default" otherwise they are throwing out the prospects of managing the network properly under extraordinary circumstances. This applies to all providers and there seems to be some noise of a little less than honest character doing the rounds. Very few ISPs have a business model that is built on fully or over-provisioning capacity to match network demand and MWeb most certainly have not adopted such a model. If you do adopt a full provisioning capacity model you can provide "unshaped by default" and circumstances under which even uncapped customers do not experience network management as anything other than real QoS, such a model however has cost implications and bloated firms simply cannot deliver on that basis.
Here is what we know:
[*] Postmanpot has attempted to unlawfully induce individuals to violate the Crystal Web AUP and the ECA;
[*] Telkom Internet has more subscribers than the other ISPs put together; many subscribers of DSL services have more than one ISP;
[*] MWeb is the second largest DSL bound ISP and has been in that position throughout the availability of DSL products in this country. They have a massive consumer facing market machinery although have recently massively downscaled;
[*] Despite the massive tactile presence of Naspers and Telkom Group the two largest ISPs have nowhere near attained a critical mass hold on the market and smaller providers are able to seriously influence the character of the market. All signs point to the fact that the largest firms are loosing market share while other firms gain market share. Afrihost have managed to clearly position themselves into the 3rd spot despite not using the marketing resources of dominant firms, they were also purchased by MTN at a considerable premium. MWeb's recent restructuring is not fully disclosed.
[*] Naspers have on quite a few occasions gone out to market to secure the sale of MWeb and it has never attracted the sought price.
Here is what we don't know:
[*]What Postmanpots' exact relationship to various ISPs are
[*]Why the shill behaviour is repeatedly condoned
[*] Why a certain entity continues to enjoy marketing coverage on MyBB with partner content and the like ...
And standard disclaimers apply
I really don't know what on earth he is smoking to conjure this idea of "some of the best bandwidth" as at the end of the day what a person is dealing with is the ability for a set of packets to move across multiple network operators infrastructure in some meaningful way. Consumers aren't concerned with "bandwidth" as much as a quality experience of commodity Internet.
There most certainly is QoS being applied on capped data (caps are merely a demand side management mechanism) and trying to present the "isn't shaped" and "best bandwidth" paradigms is simply disingenuous. The key notion of "shaping" is that it is the application of network management and QoS techniques and tools to the purpose of price reduction (by causing a lessening of network demand while keeping consumer satisfaction) and to create the circumstances under which a service provider can provide service levels on high contentions to more customers. An "unshaped" service (and " " should almost always be included) is a service where the QoS mechanisms are deployed to preserve network integrity and not to reduce usage, generally speaking where caps are in effect providers have little incentive to reduce usage through QoS as a form of shaping but at best a network must be "unshaped by default" otherwise they are throwing out the prospects of managing the network properly under extraordinary circumstances. This applies to all providers and there seems to be some noise of a little less than honest character doing the rounds. Very few ISPs have a business model that is built on fully or over-provisioning capacity to match network demand and MWeb most certainly have not adopted such a model. If you do adopt a full provisioning capacity model you can provide "unshaped by default" and circumstances under which even uncapped customers do not experience network management as anything other than real QoS, such a model however has cost implications and bloated firms simply cannot deliver on that basis.
Here is what we know:
[*] Postmanpot has attempted to unlawfully induce individuals to violate the Crystal Web AUP and the ECA;
[*] Telkom Internet has more subscribers than the other ISPs put together; many subscribers of DSL services have more than one ISP;
[*] MWeb is the second largest DSL bound ISP and has been in that position throughout the availability of DSL products in this country. They have a massive consumer facing market machinery although have recently massively downscaled;
[*] Despite the massive tactile presence of Naspers and Telkom Group the two largest ISPs have nowhere near attained a critical mass hold on the market and smaller providers are able to seriously influence the character of the market. All signs point to the fact that the largest firms are loosing market share while other firms gain market share. Afrihost have managed to clearly position themselves into the 3rd spot despite not using the marketing resources of dominant firms, they were also purchased by MTN at a considerable premium. MWeb's recent restructuring is not fully disclosed.
[*] Naspers have on quite a few occasions gone out to market to secure the sale of MWeb and it has never attracted the sought price.
Here is what we don't know:
[*]What Postmanpots' exact relationship to various ISPs are
[*]Why the shill behaviour is repeatedly condoned
[*] Why a certain entity continues to enjoy marketing coverage on MyBB with partner content and the like ...
And standard disclaimers apply
biometrics
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Zzz
PostmanPot
Honorary Master
Kindly stop lying and telling me how I can and can't spend my time.
I don't trust trial accounts.
You're lying again. And that thread was far from being about someone who hadn't paid, many people had legitimate questions which deserved answers.
Stop lying, I've never caused trouble for you. I've never threatened you, no such backhanded compliments have been slipped anywhere, and no lies about MWEB have been blasted all over the forum. What I'm doing is done by many forumites helping others, there are even tools made by forumites to diagnose issues.
I'm actually a very objective and open-minded person who thinks deeply about things. I don't want trial accounts.
You chose to involve me, Postman. Not sure what you hoped to achieve, but you have my attention. There's a very clear consensus around these parts that the lies emanate from your direction...
Yet by your own admission you dish them out behind the scenes to people whose time you are about to waste with superfluous nonsense...
And thank you again for attempting to destroy my day by insisting on it being reopened even after the general consensus in that particular thread was it was done for and the moderators agreed and closed it. Fortunately good 'ol unbiased PostmanPot was there to save the day for everyone, right? You neutral consumer advocate, you...
See, you can deny to your heart's content. But it won't change the fact that from our perspective, and we had nothing to gain from this, you have caused trouble, to the point where we've had to start monitoring your posts. Waiting for the mods to find the deleted posts of yours to confirm the exact number of posts we reported of yours that ended up deleted. Either way, you shouldn't be so quick to accuse others of lying after having been caught with your pants down in the last day, and where evidence still remains of the very things you deny having posted publicly...
I pointed out the flaws in your methodology and the problems with what you're doing. You ignored it and are cherry-picking your arguments. Either you know better about networking or you're intentionally avoiding addressing the post in question...
When it suits you, that much is clear. The backlash directed towards you is not some coordinated group of people who bandied together to keep you from exposing the truth. It's just boiled over for numerous people now to the point where they all feel compelled to address it with you. Either everyone who argues with you daily is wrong, or you perhaps need to look inward and consider that maybe, just maybe, you are. Which is it?
PostmanPot
Honorary Master
No I didn't.
No I don't.
Numerous forumites had legitimate questions and were looking for answers.
You are lying though. I have not caused trouble. I have not been caught with my pants down. You're making up these numerous posts that have supposedly been deleted. You'll never find me acting out of line.
I will continue providing help where I can, the same help many other forumites provide to people.
No no, I am actually a very objective and open-minded person who thinks deeply about things. People debate with me because they enjoy debating. They're free to do it, whether they initiate it, respond or just generally participate.
And as the thread was closed after it sat pretty much dormant for a while, they immediately logged on and all sent you a private message begging you to please re-open it? Was this because they thought you were moderator? Or the more plausible answer - not a single person contacted you asking you to have the thread re-opened? You portray yourself as some hero to these desperate people who were simply looking for answers. Nonsense. You wanted it open - nobody else asked you to do this. Moreover, you didn't care one hoot for it being Christmas Eve. You wanted it reopened and you were going to get your way. You didn't bank on your dodgy behind the scenes actions not being as secret as you thought they were. You refused to engage on my query as to why, and simply got upset that I knew. These are not the actions of a superhero saving the day for desperate people who all simultaneously flashed their batsignal in your direction to help. These were the actions of a conniving little pot-stirrer who felt the thread needed further stirring...
If you were selling a car, and said "this is the best car in the world. It has never given a day's trouble, and runs perfectly, every single day without fail and has never broken down. It is quite simply the best, most reliable car and will never ever let you down, not even once". And someone subsequently discovers that the car had been in for repairs, broke down twice, was stripped for authentic parts in recent times, and then sees you posting on facebook that you just got your car back from the mechanics who had to replace numerous parts after she broke down on the freeway last week, your original statement is actually called a lie. No matter how much you deny it. This is what you do, and you did it yesterday for the world to see: posted about how Mweb is the best and never, ever has any issues. Then promptly posted that the streaming issue affecting some uncapped accounts was now resolved, after the problem hd been on-going for some time before and you'd spent all of your energy convincing people that it wasn't an Mweb fault.
You lied. That is what a lie is. When you relay information but you misrepresent facts or truths, or are not honest about something. It's tough to grasp, but you'll get there. You, PostmanPot, are liar. This was one of numerous incidents, most of which are ignored, but you've caught me over a weekend where I am free for a change and willing to address the BS. One day in and bam! There it is, you lie. Either you do not understand what a lie is, or you are impervious to your own bullschit...
We've established that the way you present your help, as originating from someone who knows what he is doing, is just wrong. Purporting to originate from Mweb makes it even worse. You forgot to answer my question I need some confirmation about. You must have missed it earlier, because surely you cannot just be ignoring addressing only the posts that make you feel uncomfortable? Surely not. So have you ever requested the username and password of an ISP account that does not belong to you, from someone asking for help on the forum, during your efforts to provide support?
What an odd answer to what was a very straight-forward question. Let me repeat it in some simpler English for you. Considering that you are taken to task daily by forum members for your actions and posts relating to Mweb, and considering that not once have you admitted any form of fault, would you say it is a fair reflection of your opinion on this matter, that there is a coordinated witch-hunt against you, and/or Mweb on the MyBroadband forum? In other words is it everyone else with the problem and it's either a significant coincidence, or an unfounded, orchestrated attack on you? Or are you at all in the wrong at all?
PostmanPot
Honorary Master
No I don't.
People repetitively wanted answers.
I did engage. You're lying again.
I was upset that privacy rules were broken. Not at you.
No they weren't.
I don't sell internet connections, and am not involved with anyone who does.
There was nothing for the world to see yesterday. Correct, the intermittent YouTube issue with Chrome was resolved. I acknowledged the issue plenty of times, and told many others about it too. You're just lying more now.
I know what a liar is. No I'm not.
I do know what I'm doing.
I've never purported to be from MWEB. That's just your accusation and another lie.
Nope.
I'm taken to task by the same people who don't like MWEB and myself. I don't mind it at all, and nor do they because they keep debating, something they're free to do.
And my English is better than yours.