Did you courier it? How long did the entire process take?
I still want to do it but I don't have another phone with a micro sim...
Dude they are in Midrand. Email them. You can arrange with Ashley a date and time to drop the old phone off and pick up a new one.
Email to [email protected]. This email address is on their website. Louise will redirect you to the right person (Ashley). They respond very quickly. Might want to do it before people go on leave