I'm not blaming the phone.
I'm blaming the distributors and Vodacom for not having support for the products they're selling.
When I took the phone into Vodaworld - 3 hours of my life I won't get back again... only to be told that they don't stock spares for the phone and that they can 'give' me a new one for R750. (R950 + R750 = R1700).
If they'd told me this before I bought the phone, I would've bought another brand at that price that did have local support.
Thing is, I actually didn't buy the phone, my daughter saved up her bucks to buy this phone. it's a tad disappointing, don't you think?
As mentioned, Voda / Alcatel has basically lost two clients for life.