Official Vox DSL feedback thread

sand_man said:
Correct!! Plus free data from 12am-6am, plus rollover! Insane!
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Something extreme has to happen for me to cancel my Vox account, I've had zero speed issues with them since I had my first free 1TB three years ago.

Hopefully for all of us and the guys in the Cape that have issues Vox will also upgrade the network, we don't want a repeat of what happened to Afrihost.
 
Last edited:
Kudos to the Vox rep, he called me yesterday afternoon to find out why I was cancelling.

Am really sad to cancel actually but performance has been so erratic in the last couple of months that it's become untenable
 
SiR_BP said:
Hi Voxy,

Can you confirm if the change was across the board or selected accounts or do we need to wait for the allocation?
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Hi SiR_BP

Please PM your details in order for us to contact you.

Voxy
 
It's good to see the Vox rep back on the forum, it inspires confidence in the company.
 
SiR_BP said:
Hi Voxy,

Can you confirm if the change was across the board or selected accounts or do we need to wait for the allocation?
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Hi Sir_BP

The Vox FatPipe packages have been upgraded across the board.

Thank you

Voxy
 
Lurker said:
Including Fatpipe Lite?
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Hi Lurker

Please note the upgrades only apply to the Fatpipe packages.

The Fatpipe Lite packages are not subject to the upgrades.

voxy
 
My Fatpipe 150 that changed to 200 has now changed to 150 promo, what gives?
 
Good Day all

Please note that we are aware of the upgrade problem this morning.
The problem is under investigation.
Feedback to follow shortly.

Regards
Voxy
 
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