Arzy
Honorary Master
Would be nice to actually get some feedback from Vox as this is clearly an ongoing issue.
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Yip, zero feedback on my side, plus it's still dead 13 days later.
UnholyMunk
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I agree, some feedback of some sorts would be nice. Like you know, it's not like we're paying for a service or something like that 
Also had terrible latency for the last few days!
Logged a ticket with Vox, was told that seacom etc. have some intermittent issues which is causing this. Guy recreated the port and it went back to normal.
Noticed it was fine for parts of yesterday but back to 500ms+ this morning. Does Vox have a forum rep here?
Logged a ticket with Vox, was told that seacom etc. have some intermittent issues which is causing this. Guy recreated the port and it went back to normal.
Noticed it was fine for parts of yesterday but back to 500ms+ this morning. Does Vox have a forum rep here?
All they do is recreate the port for any issue.
waynehooper
Senior Member
I have also been having issues with intermittent latency and being disconnected. Also been through the port resets, and even contacted Telkom as it looked like a line error due to the frequent disconnects. Have not had any issues since yesterday afternoon.
Johnatan56
Honorary Master
Anyone else getting this? Just got an SMS stating I used 80% of my cap as well.
Also getting this on phone net (both Vodacom and Telkom)
Johnatan56
Honorary Master
SMS is due to my usage, 80% of 300GB, I freaked out as I thought it was 80% of my cap+rollover, which would have been ~600GB instead of 250GB, which meant I'd used about 350GB in about 12 hours and would have a rogue device (possible on 100Mbps).
And I don't have a direct link to portal, so site saying I am blocked I was quite worried that my account got hacked or something as well.
Icemanbrfc
Honorary Master
Best uncapped package with Vox? This on a 20mbps adsl line. Or let me not say best as I’m assuming there is only one, but what is the FUP like?
Soul Assassin
Honorary Master
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20Mbps Uncapped:
• At 500GB consumed (50% of soft cap) – drop speed to 10Mbps
• At 750GB consumed (75% of soft cap) – drop speed to 5Mbps
• At 1000GB consumed (100% of soft cap) – drop speed to 2Mbps until end of month
Icemanbrfc
Honorary Master
Thanks
Johnatan56
Honorary Master
Rather just get a large capped package from Vox?
20Mbps is R700pm, 800GB is R650 and you can roll-over/use midnight data. You the extreme streaming king?
Net is fine for me, still can't access the home page directly, need to go to any non-home page link to access the site.
Icemanbrfc
Honorary Master
Rather just get a large capped package from Vox?
20Mbps is R700pm, 800GB is R650 and you can roll-over/use midnight data. You the extreme streaming king?
Net is fine for me, still can't access the home page directly, need to go to any non-home page link to access the site.
We are 4 streaming kings lol. Jut afraid 800Gb won’t be enough ok
Johnatan56
Honorary Master
Think you should be fine with 800GB tbh if you're doing 1080p. Do you know your current usage?
Johnatan56
Honorary Master
Well, since your usage will be more, you could just up your package (which took instant effect for me), and then if you want to you can downgrade again which will take a calendar month I think. You'll keep that data as roll-over as well.
Icemanbrfc
Honorary Master
No idea. I’ll have to check