Official Vox DSL feedback thread

Account in the toilet some last week. Sport says it’s telkom. Telkom attempted a fix today. Same kak like the night before. The level of support has dropped at Vox. So much so that I’m considering afrihost for fibre. Very disappointing. Been with them so long with limited issues.
 
Exceptionally poor service. Period. As soon as fiber lands locally I am off elsewhere.

Fortunately I had this as a backup account which accumulated monthly data enough too pull me through the lean times on a minimal budget. But honestly it's not worth the bullshit that the "support" staff attempt to feed you when you question them from a reasonably informed technical level.
 
Hi I have a noob question (don't roast me lol o_O)
I'm in cape town, cannot get fiber in my area, been using rain 24/7 but want to change to VOX pure dsl because the price is right, had no dsl before but had a telkom lanline years ago that got disconnected. Is VOX the right option?
Need advise
 
How is Vox performing these days?

Looking at the 10mbps uncapped pure dsl.
 
7e80bef9da79a4abbfd442f10df8f5c6.jpg
 
Im in JHB and mine went off. I poked around a bit, restarted my router and all was back to normal.
 
How is Vox performing these days?

Looking at the 10mbps uncapped pure dsl.
I switched from afrihost to vox's 20mbps pure DSL. Afrihost definitely better. But the price for vox service is lower in price. But it comes at a cost of stability and poor service.
 
Did anyone else notice a change in their monthly package? I am signed up for a 200GB fatpipe account, but now it shows as 500GB?

Last statement:

1598452159220.png

This statement:

1598452133073.png

Free upgrade? :p
 
Did anyone else notice a change in their monthly package? I am signed up for a 200GB fatpipe account, but now it shows as 500GB?

Last statement:

View attachment 899948

This statement:

View attachment 899946

Free upgrade? :p

Yup, noticed this a few days ago...but decided to just "ignore" it.
(You can't be disappointed if you don't have any expectations :cool: )
 
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