Online glasses ordering

After being ignored for a few days, i sent an email this morning to everyone i have at aramex global ,
and finally got this email:
1656315649393.png

at least it didn't take 4 month this time.
 
However, now the lenses are scratched.

Video of scratches.

Is this something I should worry about or will this buff out?

@ld13

Unfortunately one cannot buff out scratches as your lenses were 'buffed' to the current script and then coated with ARC or whatever coating. Any buffing would start to remove this layer (and at times that is exactly what we use the [coating] for - a sacrificial layer) and/or change your script.

Personally, if I were you, given the mixup I would point out the scratches to them. If it were not for the mixup I would've just ignored it. Those lenses scratch super super easy, especially the ones with the ARC coating, that you happen to have.

ARC is always nice, but they accumulate scratches and dirt at an alarming rate and that is why treating and cleaning them in the correct fashion is quite important.
 
Unfortunately one cannot buff out scratches as your lenses were 'buffed' to the current script and then coated with ARC or whatever coating. Any buffing would start to remove this layer (and at times that is exactly what we use the [coating] for - a sacrificial layer) and/or change your script.

Personally, if I were you, given the mixup I would point out the scratches to them. If it were not for the mixup I would've just ignored it. Those lenses scratch super super easy, especially the ones with the ARC coating, that you happen to have.

ARC is always nice, but they accumulate scratches and dirt at an alarming rate and that is why treating and cleaning them in the correct fashion is quite important.

Thank you your thorough reply. Your most valuable time, it is greatly appreciated.
 
Update: I emailed the branch yesterday if the scratches are anything to be worried about.

This is their reply:

Nothing to worry about for now. If it gets worse please bring it back and we will send it back to the lab for assesment.
 
Another update: After the local branch told me it's nothing to worry about. It made me worry some more. When I drive at night lights make a streak where the scratches are. And although its very faint in my vision keeps reminding me that I paid close to R6500 cash for it and did not deserve to "receive" it scratched.

After making a fuss about it with head office they have decided to replace the entire frame and lenses.

Now I feel quilty for doing so. Because I really wanted to support the branch. But at the end of the day. It was of no fault of my own.

:( I sad now. Because it so wasteful.
 
Last edited by a moderator:
Got my prescription. PD is two large numbers and no idea how to enter them so I've sent Zenni an email for some help.
Anyone had this before?
 
Got my prescription. PD is two large numbers and no idea how to enter them so I've sent Zenni an email for some help.
Anyone had this before?
Ended up speaking to them and they said the First number is the correct one.
R1200 for two pairs of glasses + R500 seems like a steal to be honest.
 
Ended up speaking to them and they said the First number is the correct one.
R1200 for two pairs of glasses + R500 seems like a steal to be honest.
still happy with my zenni sunglasses, are you going to use aramex global ?
 
still happy with my zenni sunglasses, are you going to use aramex global ?

MyUS or NYBox.

Aramex made me wait 3 hours to collect a parcel 2 years ago after they failed to deliver.
I'll never use them again if I have other options.
 
MyUS or NYBox.

Aramex made me wait 3 hours to collect a parcel 2 years ago after they failed to deliver.
I'll never use them again if I have other options.
they have the worst service but i think they are the cheapest?
i am considering getting another pair from zenni
 
they have the worst service but i think they are the cheapest?
i am considering getting another pair from zenni

I'll confirm costs once landed. Hoping to get another promo code. 20% isn't enough :P

Priority is normally $30-$40. But I'll get it within 1-3 days Vs 10-1??days if I'm lucky with Aramex.
 
Yeah i am tempted to use this 20% off...

I am looking for a more sporty ,polarized , prescription glasses....not too many options at zenni thought....

thinking this one:
but reviews are mixed
 
Ended up ordering. Total cost at R1320.
Using FedEx Economy which promises 3-5 business days @ $38.
 
Ended up ordering. Total cost at R1320.
Using FedEx Economy which promises 3-5 business days @ $38.
So about R625 and that's without vat/duties/taxes .

I think I'll stick to Aramex.
 
01 July - Ordered Glasses
03 July - Manufactured/On Route to Distribution Centre

Sadly a public holiday tomorrow in the US, so most likely only movement on Wednesday or so.
 
So stuck between Zenni and Smartbuyglasses. Zenni seems to have much better lenses and add ons but their frame section sucks

Classic Eyes is offering me a 50% discount, but still comes to R6200
 
So stuck between Zenni and Smartbuyglasses. Zenni seems to have much better lenses and add ons but their frame section sucks

Classic Eyes is offering me a 50% discount, but still comes to R6200
what do you need?

I got my everyday glasses from smartbuyglasses and cheap sunglasses from Zenni
and might get another pair (polarized) from Zeni
 
what do you need?

I got my everyday glasses from smartbuyglasses and cheap sunglasses from Zenni
and might get another pair (polarized) from Zeni
Have you ordered polarized from Zenni before, if yes how's the quality?
 
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