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OpenWeb ADSL Feedback Thread (Pt2)
- Thread starter bwana
- Start date
Have a look on the afrihost business link, same problem after updating the torrent client.
Sonic2k
Executive Member
- Joined
- Feb 7, 2011
- Messages
- 7,637
My throttling experience had nothing to do with torrents
Yeah I know, we have all been in this boat at some or other stage.
Replied to a specific torrent problem
http://mybroadband.co.za/vb/showthread.php/514288-Afrihost-Business-Uncapped-Feedback/page520
Hollywood Jack
New Member
- Joined
- Sep 28, 2013
- Messages
- 7
"Ye I don't think what they doing is illegal but it is a very unethical way to go about business, in order for them to make the most money. It makes for ALOT of support and that's why people continuously cry about SUDDEN slow speeds and then get given a new username, and all is fine again."
I'm dealing with the same thing right now, my day time speeds aren't even 10% of my speed after 17h00. I contacted OpenWeb support and explained that every time I complain about day time speeds they give me new account details and everything is speedy again, and that this time I want it corrected permanently because that is what they advertised to me and it is what I am paying for. I was then told that the way to resolve this is to upgrade to a "Business" account :/ so I must give you more money for a service you're already supposed to be supplying and one that I am already paying R729 for every month??
I'm dealing with the same thing right now, my day time speeds aren't even 10% of my speed after 17h00. I contacted OpenWeb support and explained that every time I complain about day time speeds they give me new account details and everything is speedy again, and that this time I want it corrected permanently because that is what they advertised to me and it is what I am paying for. I was then told that the way to resolve this is to upgrade to a "Business" account :/ so I must give you more money for a service you're already supposed to be supplying and one that I am already paying R729 for every month??
Those Business account are a little shady too, daytime throughput over p2p is high but YouTube, Browsing, SSH is sluggish and unreliable. To those who blame DNS, server etc my 20GB Connection account works.
Might be MTN's network, but support says everything is fine.
Might be MTN's network, but support says everything is fine.
Zewp
Banned
- Joined
- Sep 3, 2009
- Messages
- 10,655
Ah, good to know it's just me. I wonder why they suddenly changed it, though. It never used to give issues like this.
+1
The only thing that computes logically
Very interesting. This is exactly what is happening. It makes the most sense out of all the theories.
Everytime stars drop they give you a "new" account (username and pass) off the bottom of the list of usage which is probably being used by someone who just checks their mail etc. That way they are utilizing their IS bandwidth to the max and its the most profitable for them. It's actually quite sneaky.
Can I patent this conspiracy theory?
It fits in well with all the other conspiracy theory that are out there. Like the idea that OW does not monitor usage yet when people complained of slow speed support happily says "we see you are getting great throughput on this account, would you like to upgrade to a higher package so you can download more?"
If you dont monitor usage how the f@ck can support say "you getting great throughput"?
Been working in IT Support since 2003 - I think my nose is "attuned" to IT bullsh@t
+1
The only thing that computes logically
Dum dum duummmmmm
Bang bang
Necuno
Court Jester
- Joined
- Sep 27, 2005
- Messages
- 58,567
"I just moved to Openweb and my connection is fast! "
Wait. You still on 5 stars and unshared
FTFY.
PostmanPot
Honorary Master
- Joined
- Jul 16, 2005
- Messages
- 34,953
Brave person.
bot, quit while you are ahead. You'll be thankful later.
If I only saw the light before 25 April, I could have had more money to spend on my upgrade.
I'm seriously confused.
Surely a 10mbps business uncapped unshaped account is all a person needs. (R999.00 per month)
Why would there then also be 10mbps business platinum at R3895.00 per month?
Is the 5 static ip addresses worth R2896.00 per month?
People on the business uncapped unshaped accounts complaining about slow response will be advised to go the platinum route.
Another thing, Openweb will never ever manage Telkom lines, if they do, they have no one else to blame.
Surely a 10mbps business uncapped unshaped account is all a person needs. (R999.00 per month)
Why would there then also be 10mbps business platinum at R3895.00 per month?
Is the 5 static ip addresses worth R2896.00 per month?
People on the business uncapped unshaped accounts complaining about slow response will be advised to go the platinum route.
Another thing, Openweb will never ever manage Telkom lines, if they do, they have no one else to blame.