OpenWeb ADSL Feedback Thread (Pt2)

joloke

New Member
Joined
Mar 12, 2014
Messages
9
I am very happy to say that I have just signed up with openweb.

Waiting for my details now
 

afsrav

Senior Member
Joined
Jan 2, 2013
Messages
557
I am only getting 1/4 of my line speed on P2P since this morning; and this on a weekend!!!! However, when I switch to my backup account, also on IS network, I get full speed (200kB/s). :confused:
(It's been slow the whole week after hours, but that was due to Microsoft and Apple updates.)

Browsing and general downloading are full speed (200kB/s), but not P2P. Are you guys shaping us after hours or are the Microsoft and Apple updates still slowing the downloading speed?

There are no general issues at the moment.
 
Last edited:

cableguy

OpenWeb rep
Company Rep
Joined
Oct 10, 2005
Messages
935
The East (KZN and surrounds) is currently receiving shaping on torrents and p2p only. Everything else should run at full speed.

It is quite busy in this region today.

I am only getting 1/4 of my line speed on P2P since this morning; and this on a weekend!!!! However, when I switch to my backup account, also on IS network, I get full speed (200kB/s). :confused:
(It's been slow the whole week after hours, but that was due to Microsoft and Apple updates.)

Browsing and general downloading are full speed (200kB/s), but not P2P. Are you guys shaping us after hours or are the Microsoft and Apple updates still slowing the downloading speed?
 

oldhat

Executive Member
Joined
Jun 27, 2007
Messages
5,341
P2p being heavily shaped in Eastern Cape also :(

The East (KZN and surrounds) is currently receiving shaping on torrents and p2p only. Everything else should run at full speed.

It is quite busy in this region today.
 

Imagine101011

Well-Known Member
Joined
Mar 3, 2011
Messages
228
There is currently no shaping applied to the JHB and surrounds.

Post us a tracert to www.openweb.co.za so that we can have a look

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert www.openweb.co.za

Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 1247 ms 707 ms 1055 ms 196-210-140-1.dynamic.isadsl.co.za [196.210.140.
1]
3 980 ms 923 ms 1241 ms cdsl1-rba-vl2153.ip.isnet.net [196.38.73.169]
4 1443 ms 1273 ms 1577 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 972 ms 1004 ms 1821 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 1014 ms 1848 ms 1348 ms ar2-rba-gi0-0.ip.isnet.net [196.26.0.33]
7 1235 ms 1200 ms 1066 ms mi-za-rba-gsrpe2-gi1-1-0.ip.isnet.net [168.209.8
6.250]
8 1912 ms 2102 ms 1621 ms 197.96.148.74
9 2522 ms 1476 ms 1339 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 1385 ms 1586 ms 1722 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 1814 ms 1503 ms 1771 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 996 ms 1097 ms 652 ms row-access-switch1-row7-8.jnb1.host-h.net [197.1
89.193.39]
13 1097 ms 599 ms 558 ms 41.203.24.42
14 592 ms 752 ms 851 ms www.openweb.co.za [41.72.150.7]

Trace complete.

C:\Windows\system32>

looks pretty dismal.
 

l_abc_l

Well-Known Member
Joined
Nov 5, 2007
Messages
139
Hi cableguy, I've PM'd you with details. My account has abruptly stopped authenticating. Sending this via my free 1GB AH account on the same router so everything else seems to be working fine.
 

l_abc_l

Well-Known Member
Joined
Nov 5, 2007
Messages
139
Come to think of it, what would we do without these free accounts - diagnosing anything would be a mission and I'd be sitting around with no connectivity.
 

Imagine101011

Well-Known Member
Joined
Mar 3, 2011
Messages
228
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert www.openweb.co.za

Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 1247 ms 707 ms 1055 ms 196-210-140-1.dynamic.isadsl.co.za [196.210.140.
1]
3 980 ms 923 ms 1241 ms cdsl1-rba-vl2153.ip.isnet.net [196.38.73.169]
4 1443 ms 1273 ms 1577 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 972 ms 1004 ms 1821 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 1014 ms 1848 ms 1348 ms ar2-rba-gi0-0.ip.isnet.net [196.26.0.33]
7 1235 ms 1200 ms 1066 ms mi-za-rba-gsrpe2-gi1-1-0.ip.isnet.net [168.209.8
6.250]
8 1912 ms 2102 ms 1621 ms 197.96.148.74
9 2522 ms 1476 ms 1339 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 1385 ms 1586 ms 1722 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 1814 ms 1503 ms 1771 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 996 ms 1097 ms 652 ms row-access-switch1-row7-8.jnb1.host-h.net [197.1
89.193.39]
13 1097 ms 599 ms 558 ms 41.203.24.42
14 592 ms 752 ms 851 ms www.openweb.co.za [41.72.150.7]

Trace complete.

C:\Windows\system32>

looks pretty dismal.

This is what I get with my Afrihost free account:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert www.openweb.co.za

Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 10 ms 10 ms 9 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 12 ms 12 ms 11 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 12 ms 13 ms 13 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 12 ms 12 ms 12 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 11 ms 11 ms 11 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 14 ms 14 ms 14 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 * * * Request timed out.
9 33 ms 33 ms 34 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 33 ms 34 ms 33 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 37 ms 39 ms 38 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 37 ms 39 ms 43 ms row-access-switch1-row7-8.jnb1.host-h.net [197.1
89.193.39]
13 37 ms 37 ms 47 ms 41.203.24.42
14 40 ms 39 ms 40 ms www.openweb.co.za [41.72.150.7]

Trace complete.

C:\Windows\system32>
 

Spideykurt

Active Member
Joined
Sep 30, 2011
Messages
56
Im still not getting any joy this weekend , speeds have been crap :( Cant even play marvel heroes online.
so much for that gaming priority 24/7 on my uncapped gold account.
 

Imagine101011

Well-Known Member
Joined
Mar 3, 2011
Messages
228
I spoke to soon....seems that if I reboot the modem the speed is fine for a few minutes, then it goes to cr*p.
 
Last edited:

l_abc_l

Well-Known Member
Joined
Nov 5, 2007
Messages
139
What's the ETA for support in this place??? Call centre isn't open. No response to ticket. Cable dude isn't responding....
 

cableguy

OpenWeb rep
Company Rep
Joined
Oct 10, 2005
Messages
935
Hi Imagine

Another Telkom issue.

Your 2nd hop is shocking!

It seems like Telkom is running out of capacity on their exchanges!
 
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