OpenWeb ADSL Feedback Thread (Pt2)

Hey OpenWebbers,

There is a major link between Cape Town and JHB down which has been causing issues.

I believe the issue is almost resolved. This will be the cause of alot of issues.

We sincerely apologise.
 
Tinuva said:
You are looking at the wrong interface on your pfsense.

I did a Google, and nfe0 is the NVIDIA nForce network adapter. For all we know, that adapter is doing both the sharing on your network and the pppoe dialup connections, thus doubling your actual usage.

Thus the data you provide is not valid for proving the IS site data is incorrect. Unless you show us data which is directly coupled to the PPPoE dialup interface. I am going to say, you are just one of the lucky ones that there is only a single person on your account, if it is on the @openweb.co.za realm.



That realm is fine, there will only be one user on the account. When I was given a @mynetwork.co.za account, I was the only person ever on it.
Click to expand...

Turns out I was wrong :p

I completely forgot that last year sometime I received new account details, but the old details are still the ones shown in my control panel (the ones I used to login to the IS usage site). Had to go check my email and found the new details which I've been using for a few months. Never bother looking what the details are because they're saved as a profile on the pfsense box.

Anyway, now the usage actually looks right.

Here are my real IS usage stats:

Screenshot%202014-03-19%2000.04.13.png


And again my usage logged on my side:

Code: 
nfe0  /  monthly

       month        rx      |     tx      |    total    |   avg. rate
    ------------------------+-------------+-------------+---------------
      Mar '14    417.66 GiB |   24.35 GiB |  442.01 GiB |    2.38 Mbit/s
    ------------------------+-------------+-------------+---------------

Mystery solved.
 
DrJohnZoidberg said:
This sounds like a congestion issue possibly.

Run a tracert during each of these times and post the results. Sounds like there is congestion in the evenings, which area you in?
Click to expand...

Thanks for the advice.
I am currently in the Olympus area in Pretoria. If there is congestion, is there any way to get rid of it, or am I doomed?
 
TEXTILE GUY said:
Although speed tests are not accurate - maybe do a speed test with AH free gig and OW - as a clue. Speeds indicated by torrent clients are not a good indicator at all.
Then I agree with Dr. John - when the speed is slow tracert, and again when its faster. See which hops are the problems ....

This should give you a clue as to whether its Telkom or IS.

Also, ask Leon to test your account for a day or two again ... and he will feedback, I am sure he will gladly assist.

Without trying to be rude, and no disrespect intended - are you sure that no other devices are connected and pulling bandwidth - the reason I ask, is because I had a similar problem, only to find it was my son eating the bandwidth on steam.

Good luck
Click to expand...

I will gladly take your advice to heart! Also, I am absolutely certain that no unauthorized devices are connected to my router.
 
D3athR3aver said:
I will gladly take your advice to heart! Also, I am absolutely certain that no unauthorized devices are connected to my router.
Click to expand...

One other thought that comes to mind - not sure if its possible - Ask Leon if he can route you on the MTN backbone assuming you are on the IS backbone?

Maybe one of the more tech savvy guys can comment on this?
 
DrJohnZoidberg said:
Turns out I was wrong :p

I completely forgot that last year sometime I received new account details, but the old details are still the ones shown in my control panel (the ones I used to login to the IS usage site). Had to go check my email and found the new details which I've been using for a few months. Never bother looking what the details are because they're saved as a profile on the pfsense box.

Anyway, now the usage actually looks right.

Here are my real IS usage stats:

Screenshot%202014-03-19%2000.04.13.png


And again my usage logged on my side:

Code: 
nfe0  /  monthly

       month        rx      |     tx      |    total    |   avg. rate
    ------------------------+-------------+-------------+---------------
      Mar '14    417.66 GiB |   24.35 GiB |  442.01 GiB |    2.38 Mbit/s
    ------------------------+-------------+-------------+---------------

Mystery solved.
Click to expand...

Noted, thank you. Any further comments?

Correct me if I am wrong, but you logged in with your old account details which is reporting usage? Meaning that the account is still live with the same password?

It's refreshing having one of the bigger OpenWeb supporters being in agreement that the IS user stats page is in fact correct.

Now the question is why OpenWeb doesn't want its clients using it, and why they would want "the resource blocked", to quote Keoma.

http://users.isdsl.net/
 
Last edited:
What are the odds of OpenWeb getting a Twitter account, like Afrohost has, which can be used for notifications such as the issue we had last night?
 
+1 :erm:

PostmanPot said:
Noted, thank you. Any further comments?

Correct me if I am wrong, but you logged in with your old account details which is reporting usage? Meaning that the account is still live with the same password?

It's refreshing having one of the bigger OpenWeb supporters being in agreement that the IS user stats page is in fact correct.

Now the question is why OpenWeb doesn't want its clients using it, and why they would want "the resource blocked", to quote Keoma.

http://users.isdsl.net/
Click to expand...
 
Hi Mr Beep. I think you put your shaper on upside down today. I'm currently getting full line speed on torrent but less than 3kB/s on http and https traffic. While I dont mind it this way round, I'm sure your other clients do mind.

on the upside, I'm maxing out my line...
 
It seems usenet traffic is the same story. I'll keep my traffic local for today, but I think you should sort this out soon as you can:)

A bit silly not being able to facebook or youtube while at home...
 
Woop woop, upgraded my line to 40Mbit this morning :D

Going to move my line over to Afrihost, somehow they manage to bundle a 40Mbit line for R400 cheaper than Telkom. :love:

Also had an awesome experience with Telkom call center, managed to get through to a consultant immediately and then she actually knew what she was doing. I will cherish that moment :D
 
Okay, so I am done with Afrihost - No use flogging a dead horse.

What are the chances I can have some sort of Uncapped test account?!?
 
Okay, so what do you suggest?!?

I have 4Mb Afrihost uncapped which has been shocking for the past three weeks & just seems to be getting worse.
 
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