OpenWeb ADSL Feedback Thread (Pt2)

Some more information:

We have two gamers in the house who are busy from Monday - Thursday 17h00 - 21h00 & Friday - Sunday 07h00-23h00.

The rest of the time News Groups - Monday - Sunday 06h00-22h00 - Limted to 100K & Monday - Sunday - 22h00-06h00 - Full line speed.
 
Zarathustra said:
Okay, so what do you suggest?!?

I have 4Mb Afrihost uncapped which has been shocking for the past three weeks & just seems to be getting worse.
Click to expand...

The cheap OpenWeb accounts are excellent if you primarily use your internet after hours (between 5pm and 8am). If you need critical internet access during the day then you should look at the OpenWeb Gold account or even think of moving to a capped option.
 
Zarathustra said:
Okay, so what do you suggest?!?

I have 4Mb Afrihost uncapped which has been shocking for the past three weeks & just seems to be getting worse.
Click to expand...

I would trust WA more than OW with my uncapped. Had a bad experience with OW Gold original.
 
Please drop me a PM.

I will be able to arrange a complimentary trial account for you

Zarathustra said:
Okay, so I am done with Afrihost - No use flogging a dead horse.

What are the chances I can have some sort of Uncapped test account?!?
Click to expand...
 
I also just recently moved from another Isp to openweb. So far everything is looking really good. Daytime browsing seems to be doing pretty well.

I am on Gold uncapped power.
 
lcbxx said:
What are the odds of OpenWeb getting a Twitter account, like Afrohost has, which can be used for notifications such as the issue we had last night?
Click to expand...

The Afrihost Twitter account is useless... they hardly monitor it.
And it's worse over the weekends because apparently they can't get anyone to monitor it except the "social media" team! :mad:
 
joloke said:
I also just recently moved from another Isp to openweb. So far everything is looking really good. Daytime browsing seems to be doing pretty well.

I am on Gold uncapped power.
Click to expand...

Wait till the weekend - OW comes into its own - Its like a 12 inch pipe allowing data through!! (Assuming an unshaped weekend - and its always good to pop a post to Mr. Beep to remind him :D)

Enjoy
 
cableguy and MrBeep;

Please guys! Honestly!
You quick to say "drop us a e-mail" but when I say my internet is dead slow - I mean it is dead slow!

1. I can't download Ghost Recon Online - error message is Can't connect to server!
2. Steam won't do squat, cloud syncs fail
3. BF4 - no games available to play (HUH?!?!!?)
4. Facebook, Twitter, Gmail, everything INTERNATIONAL is dead - they take forever to load so... THUS... I can't send e-mails, hell, I can't receive e-mails!
5. MyBB is also slow. I have to wait forever for the "quick reply" box to appear so I can post and then that takes 2/3 minutes to submit.

Get what I'm saying!??

It's bad!
 
If it will make it easier for you, please PM me.

I am on standby to investigate this for you

gdiza said:
cableguy and MrBeep;

Please guys! Honestly!
You quick to say "drop us a e-mail" but when I say my internet is dead slow - I mean it is dead slow!

1. I can't download Ghost Recon Online - error message is Can't connect to server!
2. Steam won't do squat, cloud syncs fail
3. BF4 - no games available to play (HUH?!?!!?)
4. Facebook, Twitter, Gmail, everything INTERNATIONAL is dead - they take forever to load so... THUS... I can't send e-mails, hell, I can't receive e-mails!
5. MyBB is also slow. I have to wait forever for the "quick reply" box to appear so I can post and then that takes 2/3 minutes to submit.

Get what I'm saying!??

It's bad!
Click to expand...
 
I am having no issues with my OpenWeb account, happy here :)

I just have a question, is the Titan Uncapped account shaped?
 
So Telkom sent me an SMS earlier that the DSLAM issue is apparently fixed.
When I am back in SA on the weekend I will test again and report back. My wife hasn't complained though.
 
Definitely seems to be an issue on my end

Afrihost capped:
Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 7 ms 6 ms 6 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.0.129]
3 17 ms 15 ms 15 ms 41.181.222.42
4 16 ms 17 ms 16 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 17 ms 17 ms 17 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 16 ms 17 ms 17 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 15 ms 17 ms 16 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
8 17 ms 16 ms 55 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
9 17 ms 17 ms 16 ms postfix.wipronet.co.za [196.22.161.133]
10 45 ms 44 ms 45 ms tengig0-0-0-3.vic-p-1.mweb.co.za [197.80.7.1]
11 60 ms 52 ms 43 ms tengig0-0-0-0.cpt-p-2.mweb.co.za [197.84.4.46]
12 42 ms 41 ms 42 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
13 43 ms 41 ms 48 ms 196.28.178.66
14 42 ms 41 ms 42 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
15 43 ms 41 ms 41 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
16 42 ms 42 ms 41 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
17 48 ms 45 ms 44 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 6 ms 7 ms 6 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.0.129]
3 16 ms 16 ms 18 ms ipc-recieve-ng-1a.mtnbusiness.net [41.181.201.14]
4 18 ms 17 ms 17 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 16 ms 17 ms 17 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 17 ms 16 ms 19 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 21 ms 19 ms 18 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
8 41 ms 39 ms 37 ms ct-cr-1.za--ct-cr-2.za-a.mtnns.net [196.44.31.109]
9 194 ms 192 ms 194 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
10 235 ms 187 ms 187 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
11 182 ms 182 ms 190 ms linx-gw1.thn.ncuk.net [195.66.224.240]
12 188 ms 191 ms 189 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
13 184 ms 184 ms 184 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 10.0 megabytes in 26 seconds. (392.71 KB/s)

Local Speedtest
Downloaded 8000.0 kilobytes in 20 seconds. (384.28 KB/s)

Test End Timestamp
2014/03/19 10:54:09.57
Click to expand...


Openweb 2mb Gold:

Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 6 ms 6 ms 6 ms 196-210-130-1.dynamic.isadsl.co.za [196.210.130.1]
3 8 ms 9 ms 10 ms cdsl2-umh-gi0-0-0-3202.ip.isnet.net [196.38.74.233]
4 21 ms 21 ms 23 ms cdsl2-umh-bd150.ip.isnet.net [196.26.210.196]
5 18 ms 17 ms 21 ms mi-za-umh-p7-ten-0-0-1-1.ip.isnet.net [168.209.93.239]
6 41 ms 42 ms 40 ms 168.209.218.40
7 26 ms 26 ms 28 ms core1a-bry-gi0-0-0.ip.isnet.net [168.209.217.1]
8 38 ms 37 ms 35 ms core1a-pkl-te-0-0-0-1.ip.isnet.net [168.209.100.77]
9 22 ms 24 ms 24 ms 168.209.1.170
10 23 ms 21 ms 24 ms mweb-1.jinx.net.za [196.223.14.25]
11 49 ms 49 ms 50 ms tengig0-0-0-3.vic-p-1.mweb.co.za [197.80.7.1]
12 44 ms 47 ms 47 ms tengig0-0-0-0.cpt-p-2.mweb.co.za [197.84.4.46]
13 42 ms 43 ms 42 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
14 46 ms 45 ms 44 ms 196.28.178.66
15 43 ms 44 ms 44 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
16 46 ms 48 ms 47 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
17 54 ms 50 ms 50 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
18 44 ms 45 ms 43 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 6 ms 6 ms 8 ms 196-210-130-1.dynamic.isadsl.co.za [196.210.130.1]
3 8 ms 9 ms 8 ms cdsl2-umh-gi0-0-0-3202.ip.isnet.net [196.38.74.233]
4 10 ms 9 ms 8 ms cdsl2-umh-bd150.ip.isnet.net [196.26.210.196]
5 23 ms 24 ms 23 ms 196.38.74.178
6 24 ms 28 ms 26 ms core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163]
7 185 ms 187 ms 187 ms 168.209.201.93
8 194 ms 197 ms 193 ms linx-gw2.thdo.ncuk.net [195.66.236.240]
9 192 ms 190 ms 189 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
10 196 ms 193 ms 193 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 10.0 megabytes in 37:24 seconds. (4.56 KB/s)

Local Speedtest
Downloaded 8000.0 kilobytes in 11:05 seconds. (12.02 KB/s)

Test End Timestamp
2014/03/19 11:52:59.80
Click to expand...
 
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