Openweb uncapped ADSL feedback

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My Altech isn't too bad.. everythings a bit slow to respond but speeds are OK.. the below was run while downloading at 100kb/s from some US site

 
jls_n said:
@Hummercellc

PM me your username or dsl tel number so that we can investigate why its slow.

Which speedtest server do u connect to?

Thanks

Also i dont get any packet loss on the network.

64 bytes from 41.87.234.77: icmp_req=93 ttl=59 time=29.0 ms
64 bytes from 41.87.234.77: icmp_req=94 ttl=59 time=15.1 ms
64 bytes from 41.87.234.77: icmp_req=95 ttl=59 time=10.8 ms
64 bytes from 41.87.234.77: icmp_req=96 ttl=59 time=10.5 ms
64 bytes from 41.87.234.77: icmp_req=97 ttl=59 time=14.8 ms
64 bytes from 41.87.234.77: icmp_req=98 ttl=59 time=11.2 ms
64 bytes from 41.87.234.77: icmp_req=99 ttl=59 time=22.5 ms
64 bytes from 41.87.234.77: icmp_req=100 ttl=59 time=11.0 ms

--- 41.87.234.77 ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 99105ms
rtt min/avg/max/mdev = 10.340/30.514/194.086/42.703 ms
Click to expand...


Thanks Emailed Support already

Altech Account
64 bytes from 41.203.21.137: icmp_seq=0 ttl=52 time=65.600 ms
64 bytes from 41.203.21.137: icmp_seq=1 ttl=52 time=41.694 ms
64 bytes from 41.203.21.137: icmp_seq=2 ttl=52 time=36.279 ms
64 bytes from 41.203.21.137: icmp_seq=3 ttl=52 time=46.035 ms
64 bytes from 41.203.21.137: icmp_seq=4 ttl=52 time=66.398 ms
64 bytes from 41.203.21.137: icmp_seq=5 ttl=52 time=58.792 ms
64 bytes from 41.203.21.137: icmp_seq=6 ttl=52 time=84.152 ms
64 bytes from 41.203.21.137: icmp_seq=7 ttl=52 time=54.654 ms
64 bytes from 41.203.21.137: icmp_seq=8 ttl=52 time=39.603 ms

--- mybroadband.co.za ping statistics ---
10 packets transmitted, 9 packets received, 10.0% packet loss
round-trip min/avg/max/stddev = 36.279/54.801/84.152/14.724 ms

64 bytes from 196.2.63.110: icmp_seq=0 ttl=119 time=59.086 ms
64 bytes from 196.2.63.110: icmp_seq=1 ttl=119 time=67.877 ms
64 bytes from 196.2.63.110: icmp_seq=3 ttl=119 time=237.015 ms
64 bytes from 196.2.63.110: icmp_seq=5 ttl=119 time=62.951 ms
64 bytes from 196.2.63.110: icmp_seq=7 ttl=119 time=52.812 ms
64 bytes from 196.2.63.110: icmp_seq=8 ttl=119 time=215.567 ms
64 bytes from 196.2.63.110: icmp_seq=9 ttl=119 time=69.660 ms

--- mweb.co.za ping statistics ---
10 packets transmitted, 7 packets received, 30.0% packet loss
round-trip min/avg/max/stddev = 52.812/109.281/237.015/74.404 ms

64 bytes from 196.3.169.150: icmp_seq=0 ttl=119 time=36.579 ms
64 bytes from 196.3.169.150: icmp_seq=1 ttl=119 time=69.848 ms
64 bytes from 196.3.169.150: icmp_seq=2 ttl=119 time=32.484 ms
64 bytes from 196.3.169.150: icmp_seq=3 ttl=119 time=53.585 ms
64 bytes from 196.3.169.150: icmp_seq=4 ttl=119 time=36.373 ms
64 bytes from 196.3.169.150: icmp_seq=5 ttl=119 time=33.795 ms
64 bytes from 196.3.169.150: icmp_seq=7 ttl=119 time=55.483 ms
64 bytes from 196.3.169.150: icmp_seq=8 ttl=119 time=61.729 ms
64 bytes from 196.3.169.150: icmp_seq=9 ttl=119 time=36.736 ms

--- vox.co.za ping statistics ---
10 packets transmitted, 9 packets received, 10.0% packet loss
round-trip min/avg/max/stddev = 32.484/46.290/69.848/13.173 ms



I have nothing else running on the line.

This is my telkom account on the same line & hardware

64 bytes from 196.2.63.110: icmp_seq=0 ttl=122 time=44.745 ms
64 bytes from 196.2.63.110: icmp_seq=1 ttl=122 time=43.986 ms
64 bytes from 196.2.63.110: icmp_seq=2 ttl=122 time=44.177 ms
64 bytes from 196.2.63.110: icmp_seq=3 ttl=122 time=44.362 ms
64 bytes from 196.2.63.110: icmp_seq=4 ttl=122 time=44.521 ms
64 bytes from 196.2.63.110: icmp_seq=5 ttl=122 time=43.035 ms
64 bytes from 196.2.63.110: icmp_seq=6 ttl=122 time=43.881 ms
64 bytes from 196.2.63.110: icmp_seq=7 ttl=122 time=45.406 ms
64 bytes from 196.2.63.110: icmp_seq=8 ttl=122 time=44.586 ms
64 bytes from 196.2.63.110: icmp_seq=9 ttl=122 time=44.332 ms

--- mweb.co.za ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 43.035/44.303/45.406/0.587 ms

64 bytes from 66.8.77.86: icmp_seq=0 ttl=55 time=49.081 ms
64 bytes from 66.8.77.86: icmp_seq=1 ttl=55 time=49.800 ms
64 bytes from 66.8.77.86: icmp_seq=2 ttl=55 time=49.577 ms
64 bytes from 66.8.77.86: icmp_seq=3 ttl=55 time=50.241 ms
64 bytes from 66.8.77.86: icmp_seq=4 ttl=55 time=48.982 ms
64 bytes from 66.8.77.86: icmp_seq=5 ttl=55 time=50.493 ms
64 bytes from 66.8.77.86: icmp_seq=6 ttl=55 time=48.899 ms
64 bytes from 66.8.77.86: icmp_seq=7 ttl=55 time=49.132 ms
64 bytes from 66.8.77.86: icmp_seq=8 ttl=55 time=49.112 ms
64 bytes from 66.8.77.86: icmp_seq=9 ttl=55 time=48.601 ms

--- techconcepts.co.za ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 48.601/49.392/50.493/0.584 ms

64 bytes from 196.3.169.150: icmp_seq=0 ttl=123 time=34.304 ms
64 bytes from 196.3.169.150: icmp_seq=1 ttl=123 time=34.210 ms
64 bytes from 196.3.169.150: icmp_seq=2 ttl=123 time=33.962 ms
64 bytes from 196.3.169.150: icmp_seq=3 ttl=123 time=33.622 ms
64 bytes from 196.3.169.150: icmp_seq=4 ttl=123 time=34.077 ms
64 bytes from 196.3.169.150: icmp_seq=5 ttl=123 time=33.961 ms
64 bytes from 196.3.169.150: icmp_seq=6 ttl=123 time=33.469 ms
64 bytes from 196.3.169.150: icmp_seq=7 ttl=123 time=33.900 ms
64 bytes from 196.3.169.150: icmp_seq=8 ttl=123 time=34.126 ms
64 bytes from 196.3.169.150: icmp_seq=9 ttl=123 time=33.896 ms

--- vox.co.za ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 33.469/33.953/34.304/0.242 ms
 
I have noticed my browsing experience getting worse, almost daily. Today I couldnt et on to speedtest.net, but using my cellphone as a wifi hotspot, was able to navigate no problem.. Also spent 3 days trying to activate my Battlefield 3 on Origin, did it instantly via 3G, couldnt download pdanet, the file kept showing "preparing for download", instantly downloaded via 3G. Does anyone have any ideas how I might go about debugging this, I will happily upgrade to Gold if it solves my problems, but I need to determine if its the ISP, DSL line or Modem ?? how can I be sure ?
Any help would be great
 
MrBeep when will there be a special on 1mb gold uncapped again? I desperately want one :).
 
Speedtest result to Ashford is still erratic, but at least download which was max out at 30k/s last night is now flying full speed. Thanks Keoma!
 
I agree, just now I switched to another download, similar server cluster but I am getting poor speed.
 
Which networks are you guys having the best experiences with?
The reason I'm asking is because my experience with IS, BCS and VB has been as follows:

IS: Probably the most stable for me however downloads from filehosting sites (Rapidshare/Filesonic etc.) seem to throttled badly. I hardly seem to get anything over 80KB/s on my 1MB line even late in the evenings. Torrent speeds are okay. Nothing special but okay.

BCS: Filehosting sites seem to fly late at night (usually peak at over 100KB/s) but torrents are kak slow regardless of the time of day. I've also found that when connected to BCS my connection will "stall" for no apparent reason (downloads just stop and web pages don't load) then after 20 or 30 seconds things will usually resume normally. I'm frequently forced to reset my router when on BCS to get the connection working again. Is this normal?

VB: Has been crap for me for some time now. Hardly use this....but I see some people are reporting good speeds all of a sudden?

Has anyone experienced similar issues?

I'm planning to email MrBEEP but I thought I'd just share my experiences the last while.
 
Last edited:
HiToKiRi said:
Which networks are you guys having the best experiences with?
The reason I'm asking is because my experience with IS, BCS and VB has been as follows:

IS: Probably the most stable for me however downloads from filehosting sites (Rapidshare/Filesonic etc.) seem to throttled badly. I hardly seem to get anything over 80KB/s on my 1MB line even late in the evenings. Torrent speeds are okay. Nothing special but okay.

BCS: Filehosting sites (Rapidshare/Filesonic etc.) seem to fly late at night (usually peak at over 100KB/s) but torrents are kak slow regardless of the time of day. I've also found that when connected to BCS my connection will "stall" for no apparent reason (downloads just stop and web pages don't load) then after 20 or 30 seconds things will usually resume normally. I'm frequently forced to reset my router when on BCS to get the connection working again. Is this normal?

VB: Has been crap for me for some time now. Hardly use this....but I see some people are reporting good speeds all of a sudden?

Has anyone experienced similar issues?

I'm planning to email MrBEEP but I thought I'd just share my experiences the last while.
Click to expand...

VB has always been my poison :D
 
HiToKiRi said:
Which networks are you guys having the best experiences with?
The reason I'm asking is because my experience with IS, BCS and VB has been as follows:

IS: Probably the most stable for me however downloads from filehosting sites (Rapidshare/Filesonic etc.) seem to throttled badly. I hardly seem to get anything over 80KB/s on my 1MB line even late in the evenings. Torrent speeds are okay. Nothing special but okay.

BCS: Filehosting sites seem to fly late at night (usually peak at over 100KB/s) but torrents are kak slow regardless of the time of day. I've also found that when connected to BCS my connection will "stall" for no apparent reason (downloads just stop and web pages don't load) then after 20 or 30 seconds things will usually resume normally. I'm frequently forced to reset my router when on BCS to get the connection working again. Is this normal?

VB: Has been crap for me for some time now. Hardly use this....but I see some people are reporting good speeds all of a sudden?

Has anyone experienced similar issues?

I'm planning to email MrBEEP but I thought I'd just share my experiences the last while.
Click to expand...

Same problem with BCS also.
Problem started today. Hasnt been resolved.
 
timvdwest said:
VB has always been my poison :D
Click to expand...

Lucky you. My download speeds on VB from any filehosting site is usually terrible.

Just did a quick test. Can't even get 19KB/s on VB from Filesonic.com with a premium account.
Speedtest is also complete fail: http://www.speedtest.net/result/1580992909.png

Somehow I don't think the VB account I'm using is 1MB Gold anymore...at that rate it can't even be considered 384K.

Wayne2k said:
Same problem with BCS also.
Problem started today. Hasnt been resolved.
Click to expand...

Interesting. I've been having this problem for 3 or 4 days now.

Sent an email to MrBEEP. Hopefully he'll have some answers for me...although usually he does. :)
 
Last edited:
I signed up this evening and i must say I was very impressed with service, at first the speeds I was getting were low for me one quick email and i was sorted out and everything is running 110% keep up the good work!
 
ThumperZA said:
I signed up this evening and i must say I was very impressed with service, at first the speeds I was getting were low for me one quick email and i was sorted out and everything is running 110% keep up the good work!
Click to expand...

I second that Openweb's service is brilliant! Mweb need to learn a thing or two from them.....
 
Right so as usual I received an incredibly fast reponse from MrBEEP and he sorted me out quick. VB is now MUCH improved for me. Thanks for the awesome service!
 
HiToKiRi said:
Lucky you. My download speeds on VB from any filehosting site is usually terrible.

Just did a quick test. Can't even get 19KB/s on VB from Filesonic.com with a premium account.
Speedtest is also complete fail: http://www.speedtest.net/result/1580992909.png

Somehow I don't think the VB account I'm using is 1MB Gold anymore...at that rate it can't even be considered 384K.



Interesting. I've been having this problem for 3 or 4 days now.

Sent an email to MrBEEP. Hopefully he'll have some answers for me...although usually he does. :)
Click to expand...

Sadly this is my last month with Openweb, the service is great but I'm just having too many speeds issues lately. I've been on BCS and VB and not impressed by either at the moment. Teleconferencing used to be a breeze on VB, I'm now lucky if I can open a website :(
 
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