Hi,
First of all I want to say that I’ve been a faithful Openweb customer and have been very satisfied with most of their services (after-hours uncapped and normal capped packages).
However, the new uncapped packages disappointed me greatly. April was a disaster- but I reasoned that the whole uncapped scene is very new to everyone, including the ISP’s, maybe they just need some time to sort it all out.
As the loyal customer I am, I decided to stick with them. May started off great, with torrents around 50KB/s during day and high burstable speeds (200 – 300KB/s) during night. HTTP and other protocols were even better- which goes without saying. When I exceeded +/- 15 GB everything came to a halt. Torrents never go over 30KB/s at night and during day it’s around 19KB/s. HTTP also very slow.
This got me thinking. Is there absolute no sort of threshold implemented? When the contention ratio is in play, the speed should be able to spike ever now and then- relative to the user pool usage. I know that there are a lot of people running torrents during the night but it doesn’t mean it’s all of the pool’s users. It doesn’t make sense that I’m getting the same speeds at 4am and 8pm or does the pool size grow/shrink with time.
I know there are a lot of elements that play a role in “speed”, but I think when anyone signs up for an uncapped broadband account they at least expect to get “broadband”. What I am getting is more like ISDN on steroids. All I’m asking is bit more technical explanation of how the things are working and what I can expect from the service.
Nonetheless, I want to thank Openweb for the effort they are putting in, I been following this thread for a while and It’s obvious that they are trying to improve and give us the best value for our money.
Kind regards
First of all I want to say that I’ve been a faithful Openweb customer and have been very satisfied with most of their services (after-hours uncapped and normal capped packages).
However, the new uncapped packages disappointed me greatly. April was a disaster- but I reasoned that the whole uncapped scene is very new to everyone, including the ISP’s, maybe they just need some time to sort it all out.
As the loyal customer I am, I decided to stick with them. May started off great, with torrents around 50KB/s during day and high burstable speeds (200 – 300KB/s) during night. HTTP and other protocols were even better- which goes without saying. When I exceeded +/- 15 GB everything came to a halt. Torrents never go over 30KB/s at night and during day it’s around 19KB/s. HTTP also very slow.
This got me thinking. Is there absolute no sort of threshold implemented? When the contention ratio is in play, the speed should be able to spike ever now and then- relative to the user pool usage. I know that there are a lot of people running torrents during the night but it doesn’t mean it’s all of the pool’s users. It doesn’t make sense that I’m getting the same speeds at 4am and 8pm or does the pool size grow/shrink with time.
I know there are a lot of elements that play a role in “speed”, but I think when anyone signs up for an uncapped broadband account they at least expect to get “broadband”. What I am getting is more like ISDN on steroids. All I’m asking is bit more technical explanation of how the things are working and what I can expect from the service.
Nonetheless, I want to thank Openweb for the effort they are putting in, I been following this thread for a while and It’s obvious that they are trying to improve and give us the best value for our money.
Kind regards
Good idea though!!)