operation RROD

guess what?? didn't get it phoned them again spoke to powercare md colin, he'll call me back in a hour mmmm
 
apparently courier was here and I wasn't here, mmm well I am using my adsl at home and emailing and posting on forums, where the h3ll else could i be , the lies!!!!!!!
 
OMFG !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Just got my replacement unit, guess what????????????????????????????

The f&*&*&*&* powerbrick does not fit, they only getting stock tomorrow!!!!!!!!!!!!!!!!!!!!!

And I queried with them will it fit , they said yes it will and now

I am sorry this is k@k!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
dude i am so scr3w3d they exchanged my rrod falcon for a zephyr, is that not going from bad to BS worse???

is it? xbox 360 12v 16.5a 5v 1a mfr 2007 07 23

203w dc
 
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Hey PixelPusha, got the same problem

Waited 4 and a half months for the raplacement,
They phoned me last week to confirm delivery, noting happened so I phoned them on tuesday and they told me the delivery guy was here but I wasn't, which is impossible, I work from home.....

anyway, got my replacement this morning, looks like a Zephyr model :(, I'm stuck with a 14.2A PSU from a Falcon,
so hopefully it wont take another 4 months for the replacement PSU t be shipped....

I hate Powercare/Midigital, couldn't Microsoft get someone else...

PixelPusha said:
dude i am so scr3w3d they exchanged my rrod falcon for a zephyr, is that not going from bad to BS worse???

is it? xbox 360 12v 16.5a 5v 1a mfr 2007 07 23
Click to expand...
 
moggie said:
What's the progress on your RROD?
Click to expand...

ugh, none so far ..... they screwed up mah last phone bill and now that has to get sorted before I can think of getting a receipt or latest bill where it shows :rolleyes::(
 
same thing with me :( got a replacement Zepher and no powerbrick.
 
crikey i hope i never have to go through this k@k if i buy a legit xbox.....im using a 2nd hand one i bought now for 2 months and its going grand - am loving xbox so if it does il just buy a fresh one ...but all of these horror stories are making me dread getting one.lol rip that box apart and fix it yourself :p
 
well i still got 2 years RROD warranty left dont want to rip open machine if they should fix it, lets hope my new zepher works better than my old RROD falcon... just need the power brick to see whether my replacement machine even works lol
 
no idea dude, and aren't zephers like mega noisy, i mean my falcon was noisy enough, maybe i must pray that this zepher dies soon, and i wait two more months...
 
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Fudzy said:
Why aren't they distributing Jaspers?
Click to expand...

These are refurbished consoles, not new ones. And you should not be required to accept anything less than what you had. They tried to palm a non-HDMI unit off onto me and I sent it back. They MUST give you exactly the same console as the one you had - that is your right. Pixel, send it back. This is total BS. Maybe you should blog your entire experience and start sending it to people who are more senior and more accommodating than John Press. I'd seriously get back to Lena and ask her for the appropriate escalation path from here on since you have been more than patient and you should no longer be left at the mercy of incompetent and uninterested staff...

Juice
 
I have to agree with you I have just mailed Lena and told her like you said I should so let's wait for a reply. I would be much happier if at least I got a falcon again, although a Zepher would be better...
 
Never in my life have I heard of so much grief in changing out a console as what has been discussed on this forum. Is there not a minimum service agreement regarding product support? Waiting 4 months for a replacement console AND having to call them everyday about it is not on. Maybe xbox owners should get together and take MS to court.
 
The Xbox 360 Customer Care Call Centre says they can't help South Africans with their warranty woes, we have to go through PowerCare which is their presence here in South Africa, so all has to go through them... I didn't like that reply...?
 
after sending that complaint or issue, now John Press wants my telephone number to give me a call
 
regarding my power brick

-------------------------------------------

Hi *****



I sent one this morning as per the courier it will be delivered on Tuesday.



Best Regards

Bernice

-----------------------------------------------------------------

mmmm let's see now ??
 
will be getting my power brick tomorrow (as per their word) then I will see whether the replacement even works, then it's a case of getting the zepher swapped out for a falcon as per my previous machine was a falcon.
 
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