Pause or cancel account ?

gvunge

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Joined
Sep 3, 2024
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Hello,

I subscribed to the Rain service after receiving 2 months free. I had agreed to make payments on the 1st of each month. However, my circumstances have changed, and I am currently not working, so I won't be able to pay this month's bill, which is around R800.00.

Is there a way to pause or cancel my subscription for now until I can start making payments again?

I am asking because I do not want the amount to accumulate unless it will not.

Thank you for your understanding.
 
Hello,

I subscribed to the Rain service after receiving 2 months free. I had agreed to make payments on the 1st of each month. However, my circumstances have changed, and I am currently not working, so I won't be able to pay this month's bill, which is around R800.00.

Is there a way to pause or cancel my subscription for now until I can start making payments again?

I am asking because I do not want the amount to accumulate unless it will not.

Thank you for your understanding.
Hi gvunge

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Thanks, rain
 
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