[Please Note] Night surfer: new hours

Edited my earlier post to answer the question of why It is so bad for me.

@Slab at best, to get out of the contract and go the cash route
 
Thanks for the heads up, the only notification I received from Telkom was a rather cryptic SMS yesterday which read, "SUMMER is about to get exciting! Telkom is going to change the way you connect, watch this space. Tomorrow starts today."
 
Kidkaroo said:
Thanks for the heads up, the only notification I received from Telkom was a rather cryptic SMS yesterday which read, "SUMMER is about to get exciting! Telkom is going to change the way you connect, watch this space. Tomorrow starts today."
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I had just started doing a 1 GB dota 2 update at 23:10 when I noticed that the data was coming off my normal data at 30Mbps on the LTE.

NP
 
faulty_it said:
I had just started doing a 1 GB dota 2 update at 23:10 when I noticed that the data was coming off my normal data at 30Mbps on the LTE.

NP
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Any feedback from Telkom...will they cancel your contract? I'm in the same boat ....also want to cancel my contract. Watching this thread with interest.
 
I didn't know about the time change the other day and scheduled my torrents to start downloading at 11pm as normal. My daytime bundle got depleted so now I'm using OOB rates for the rest of the month...
 
Aaahhhh... Just downloaded a couple gigs of HD documentaries using my regular data without knowing. I actually came here to start a new thread, but it seems Telkom pulled the sneaky on lots of us.

No call, no SMS to notify me. This is bull. However, when you phone to b!tch and moan about what happened, it's the first thing they mention on the recording. The damage has already been done, you idiots!
 
You can escalate a complaint to ICASA and then you get results. I had billing issues on a TM contract and after contacting ICASA the contract was cancelled.
 
Night Surfuer from (11pm-5am) to (12am-7am) Were you notified?

[EDIT] This was moved from a thread I made, most of what I said was pretty much covered here. exept, I am not going to let it slide, and spend more of my hard earned cash on data this month because of this little stunt Telkom pulled.

I called, the call centre spoke to about 3 people and waiting on the call from a manager, if the manager does not replace some of the data which was lost becuase of this. I will be lodging a complaint with ICASA.

Im pretty pissed off, becuase, I budget carefully and this is B.S

Also changing this on the 21st? Not the new month? Should at least gave a months notice and put this on the statement/emailed/sent a clearer text.
 
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I agree, the way the change was NOT handled: all I saw was an SMS to my spare phone with a Telkom sim in it something about" tomorrow begins today" or some other meaningless slogan.
They have my email address for billing: nothing sent to me on it.
The fool who organized the slogan possibly has had a promotion...fools seem more valued these days, sadly!
Through a post on My Broadband is how I heard.
I do think they made a mistake, and will revert to the previous times shortly, as I much prefer the new hours!!!:)
 
Hackson said:
Do torrents work on night data mobile?
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Torrents work on day & night data. You can install Utorrent on your phone (android), to torrent but the free version does not have a scheduler, so you would have to wait till 12 and wake up early to stop it, or maybe figure out how to stop it with tasker or related app. I'm not sure if the pro version has a scheduler either.

Or you could tether to your PC to torrent from there.
 
Only got an sms on 27 September 2014 saying

The nights are getting hotter with an extra hour of Night Surfer! You can now enjoy surfing the internet from 12am to 7am instead of 11 pm to 5am. T's & C's apply.

Problem is exactly as others, I wasted alot of normal time data on application updates etc... and only actually found out about this today and I was wondering why my data was getting finished so quickly.

Also I don't get sms notifications as my sim is in my router. So I had to check today after I heard about this.

They should of given sufficient warning on this and communicated it alot better.
 
Agreed, they should have told people about the change at least a month before the time. The other issue is that you can't use your midnight data on the last night of the month any more. Sometimes I would use night data between 11 and 12 on the last day of the month, that is no longer possible.
 
Thanks for this thread didn't know about this and I'm quite pissed off about it. I renewed my 10+10 contract on the basis of getting the NS for the same cost as the original 10GB special of R199.

Ill have to change my sleeping habits now to download and watch youtube vids in the morning because I go to bed at 11:30 and usually leave some dl running.
 
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