[Please Note] Night surfer: new hours

Thanks, walterl. I received the same sms but this can cause some confusion. Seeing that the Website shows one thing yet a sms shows something else.

Telkom should make a statement that clears things up.
 
Park@82 said:
First 5GB turns into 2GB then 1GB on the "smart plans" and now this :/ not impressed
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Old R49 200MBx12 Starter Pack is now R99.
New R49 gives 100MBx12
Do you know any shop carrying the old one?
 
P1$$3$ me off.

11pm-5am was much better.

Maybe a poll?
 
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Has the 8ta/telkom mobile night surfer time changed?!

Good evening,

I see now that the night period is from 12am to 7am wasn't it from 11PM to 5am, just read a post on it. how can they just change it?! FFS:mad:

Kind Regards
 
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Do you know when they changed it?

Can't find anything through google.:/
 
I didn't sign up for this... wonder if you could get out of the contract seeing as this is a breach of terms and I didn't see a clause were they stated they could change it?
 
faulty_it said:
I didn't sign up for this... wonder if you could get out of the contract seeing as this is a breach of terms and I didn't see a clause were they stated they could change it?
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You can try but will probably fail. The core contract has not changed. One of the add-ons has been amended and even improved by an hour so I doubt any ombudsman will rule in your favour.
 
MickeyD said:
You can try but will probably fail. The core contract has not changed. One of the add-ons has been amended and even improved by an hour so I doubt any ombudsman will rule in your favour.
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To me it sucks... I want to try. Does our Telecommunications Ombudsman mean anything?
 
kingrob said:
Thanks for adding value to this thread.
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YW! :)

cavedog said:
You are linking us to Telkom adsl nightsurfer when we are talking about Telkom Mobile night surfer data times being adjusted..... :wtf:
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I honestly thought that the same extention of one extra hour would apply across the Telkom convergence product range. Do you know what convergence means? :wtf:
 
MickeyD said:
You need to follow the process... complain to Telkom. If unsuccessful then inform them that you are escalating it to ICASA. Complain to ICASA. Wait. Good luck.
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Had a read through the ICASA website...ugh...going to give it a shot. Worth the experience perhaps.

MickeyD said:
If I may enquire... why is it so bad for you?
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Two reasons one that's not all that bad is the extra hour is just a bit of a long wait. I don't mind doing youtube and vimeo between 11PM and 12AM but yoh nights like tonight. Wanted to hit the hay in 2 min's time.

Then the brooding underlining issue is the rip-off of the contract. I dislike contracts but at the time I researched it I could not find any reason not to enter into the contract. I was under the impression the LTE modem is worth say R10'000.00 found out you can pick one up for R2'500.00 and I know I would've got off cheaper budgeting and saving then going the contract route. So in a word I am looking for an excuse to end the contract and although I could most likely live with the adjusted times it isn't what I signed for and it is a further slight.

So yeah
 
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