Please Rate Axxess

Rate Axxess, based on value-for-money, network quality, and support.

  • Excellent

    Votes: 101 57.4%
  • Good

    Votes: 47 26.7%
  • Fair

    Votes: 14 8.0%
  • Poor

    Votes: 3 1.7%
  • Pathetic

    Votes: 11 6.3%

  • Total voters
    176

rpm

Admin
Staff member
Joined
Jul 22, 2003
Messages
64,729
We are doing a survey on how happy subscribers are with their ISP, and it will be great if you can rate Axxess based on value-for-money, network quality, support, and general service satisfaction.

Also please tell us what Axxess does well, and where they can improve, by positing in this thread.
 

Cursed_SX

Active Member
Joined
Mar 16, 2016
Messages
40
Been with Axxess for years. Everything's been excellent! Only issues I've ever experienced is shitty ADSL lines from Telkom, Fibre not being available. And recently the Axxess online chat, the operator was not professional, sarcastic and not providing assistance. But that was a minor inconvenience. Other than that I would still recommend Axxess.
 

Krypt2Nyte

Member
Joined
Feb 15, 2017
Messages
21
Have been with Axxess for a short while, but have sold many of their hosting packages and other services to our clients for years now. They really come through when things go wrong, and help us greatly when we mess things up.
 

Porlcynic

Active Member
Joined
Nov 29, 2009
Messages
30
AXXESS does everything Afrihost used to do well, better. Their awards speak for themselves. I've had an Openserve issue while with them that was frustrating, otherwise my hosting, mobile and fibre packages are all tip top.
 

skybound

Active Member
Joined
Nov 16, 2005
Messages
93
Their support has been sliding a little. If there is a known issue, many times it never makes it to their status page, especially outside of office hours.

Still rated highly though. With many other choices, they are still the best.
 

PPJ

Well-Known Member
Joined
Jan 19, 2007
Messages
396
I am an EFT client and, happy. When I wanted to buy Cell C LTE from Axxess they refused point blank that I pay for that by EFT and demanded debit order or credit card. I had to take my LTE business to Webafrica.
 

m0zy

Expert Member
Joined
Mar 18, 2005
Messages
1,534
Been with Axxess for almost 9 years. Still my preferred ISP.
 

jbarker

Active Member
Joined
May 22, 2016
Messages
37
Generally pretty happy with Axxess with both ADSL and now Vuma Fibre although customer support is sometimes a little slow to respond.
 

rustymh

Member
Joined
Aug 11, 2009
Messages
19
Just switched all my websites to Axxess for certain features. Would have tried their fibre packages if I had coverage.
Their customer service not the fastest though.

Maybe Axxess can to better in the mobile category. Tried switching a mtn sim to use their services but unsuccessful.
 
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