Please Rate MTN

Rate MTN, based on value-for-money, network quality, and general service satisfaction.

  • Excellent

    Votes: 98 20.9%

  • Good

    Votes: 162 34.6%

  • Average

    Votes: 99 21.2%

  • Poor

    Votes: 52 11.1%

  • Pathetic

    Votes: 57 12.2%
  • Total voters
    468
3WA said:
Excellent. I have a contract, they give me what I pay for. Other than that, they stay out of my way, and I stay out of their way.

I do wish they were less yellow, though.
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I just love this one!!!!
 
Network quality unsatisfactory boekenshoutskloof near walmansdal
 
No problems except their accounts system has gone a bit haywire lately/
 
They just need to work on their prepaid/contract prices and definitely sort out the expensive 1995 call rates then i'll port back to them in a heartbeat. i was very happy with their network
 
rpm said:
We are doing a quick survey on how happy subscribers are with their mobile operator.

Can you please rate MTN based on value-for-money, network quality, and general service satisfaction.
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They stole R70,000 from me. It will be worth going to hell to see their board members burning and screaming in pain. They deserve every fine a clever government like Nigeria gave them.
Rot you bloody thieves!
 
Worst SP ever
- Often "No Service"
- Calls break up or die
- SMS messages not being delivered

EMPTY-N, everywhere you go, there's shyte
 
They stole R70,000 from me. It will be worth going to hell to see their board members burning and screaming in pain. They deserve every fine a clever government like Nigeria gave them.
Rot you bloody thieves!
 
I love MTN and voted Good.
My experience with them has always been pleasant. Coverage is excellent even here in the rural area where I stay.
I will encourage everyone to join MTN for quality service and coverage
 
Haven't had a single issue or complaint for the last 2 years. Before that there might have been some minor issues once or twice. Been with them for 12 years and will most likely stick with them for life.
 
Network quality is good, value-for-money is Average: free sms never gets used it's a waste.
 
2 contracts with MTN, exceptional amount of data for the price. 50gb promotional data per month on top of regular data, with 10000 free MTN to MTN minutes.
Other operators can take a hike
 
MTN, as far as i am concern has the best signals. Their prices are average. If they could drop their Data charges a bit, i would definitely vote them the best all round
 
I'm on prepaid and apart from just looking for better prices for the data bundles, I have no complaints. Therefore, I went for "good". I see some other comments giving "average" for basically the same scenario - but I do believe the overall quality of the service does make a difference.
 
rpm said:
We are doing a quick survey on how happy subscribers are with their mobile operator.

Can you please rate MTN based on value-for-money, network quality, and general service satisfaction.
Click to expand...
the network coverage is excellent there isnt anywhere that I have gone that I hadnt had network. they are a bit expensive though Their prices tend to be a lil more expensive with data that expire and all that
 
I tried them once upon a time on prepaid, and I would never touch them again, nor would I ever recommend them to anyone else I know. Ever.
 
I had a Samsung Galaxy S3 phone. It was DOA a few months into ownership (6-9 months) - The screen was cracked 2 to 3 months in (what a pathetic phone) but the phone was working for at least another 3 to 6 months. I took it back to MTN after the DOA (I know there was nothing they could do about the screen) and they wouldn't swap it out or honour the warranty. Beyond economical repair was the reason cited. I finished up my contract and will never have a contract with them ever again. I am currently on pay as you go with afrihost APN. the only reason I'm still on MTN is because of Afrihost, until I find the time to do some research and find a similar cost alternative on Vodacom. But never again with the worst network in SA - MTN.
 
I'm on MTN via Afrihost. The data price is awesome, but the network is terrible, both at home (Verwoerdpark, Alberton) and at work (Rivonia). I never get more than two bars, and I can't keep a call for more than a minute without it being dropped.

I have a dual SIM phone so I can have a work and private number. The second SIM is Cell C, and it gives me crystal clear call quality, and my calls almost never drop.

If I complain to MTN, they want me to fill in a form giving my mother's maiden name, blood type, ID number, the usual crap. I don't want to fill in a damn form, you corporate dinosaurs; just drive through Verwoerdpark and try to make a friggin' call! :P
 
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