Please Rate Vodacom

[Tesh S]

Coverage while travelling has always been effective and efficient, No major problems experienced

 

[Dolby]

It would be cool to do it on different points ... on coverage / speed / network quality, I think it's fantastic. I've pretty much always got great coverage and whenever I do a speed test, I'm a minimum of 30Mbps and going to 60Mbps.
Customer service is great - never had any issues!

The price? They've constantly been said to be the most expensive network year after year and year ...
Their offerings? Still the same as 5 years back by offering 200MB and massive minutes ; or the other way around.

There's no balance at all

 

[Geoff.D]

Have been with VC forever. BUT are becoming disillusioned because of their failure to sort out some fundamental issues such a expiring data packages and FIFO! Besides of course, the high prices for data .

Hence the low rating I warded them. They have had plenty of time to get to grips with their business plan issues. Technology wise no issues --- they know what they are doing .

 

[Kgabogk]

Vodacom still has no plan to address frequent network outages

 

[kholeka1]

Wonder how they do it mamaging to provide us a much needed service with all this opposition to erect towers but we still want to be able to call for help when we need it ! thank you Vodacom for doing your best.

 

[baneleshozi]

Excellent network quality and wonderful service!

 

[Robco]

Good Coverage, great data speeds for my use, no problems.

 

[Daisy Cloudskitter]

Where I stay, Vodacom has better network coverage/speed. In terms of customer service, they have been a better devil for me over Telkom and Mtn. If they were not overpriced, I would actually rate them excellent; but for now I will stick with good.

Also happy with Vodacom cell contracts +15 years with negligible issues .

Great service from their store agents , USSD codes fine for general minutes/data queries - just never managed to hold long enough to query anything with their customer care .

 

[thestaggy]

Only ever used them so I can't compare them to other service providers and assess how good or bad they are.

Their coverage has always been good and I've never had to deal with them from a customer service perspective, so I have nothing to complain about. When I recently started a new contract I went to one of their shops and it was a painless exercise.

 

[CharlesP01]

Vodauseless "emergency calls only" most of the time. Too expensive! I have Telkom, Vodacom, MTN and only Telkon is reliable. Cell C, threw all their sims away, no service!

 

[cronjec]

Though we were voting on the Vodacom online experience- that is why I was looking for the lowest option to pick in the poll..

Exhibit A: My first visit to the website in 4 months...and guess what?


Yea.... that is the Vodacom I am used to.