Plugg ISP.

[Zenbaas]

Luxe downloaded+uploaded less than 15GB in total - so we can't rule out the rolling window shaping effect yet...

Hmmm. I just need an ISP that can handle between 50 - 80GB per month without throttling the hell out of you.

 

[Zenbaas]

I see the 4mb uncapped is now R499....wasn't it slightly cheaper last week...?

 

[luxe]

Nope, was R499 last week.

 

[Zenbaas]

Sent them an email during the week with some questions and still no reply Not a promising start.

 

[lexor]

Sent them an email during the week with some questions and still no reply Not a promising start.

Good Luck - I'm still waiting (from 3/6/2011)

 

[Zenbaas]

Good Luck - I'm still waiting (from 3/6/2011)

I'm sometimes have to really wonder if these companies really want customers....

 

[lexor]

Good Luck - I'm still waiting (from 3/6/2011)

Thanks for the PM Neil @ Plugg

 

[HermanTheGerman]

Afrihost's IS based uncapped is R475, but they'll throttle you. So I'm on a 50GB package which gives me full speed all the time ... until I reach the cap.

 

[Rah_Skill]

^ And that has what to do with this thread?

 

[Zenbaas]

So for everyone who is with this ISP.... What is the verdict...? Yay or nay...?

 

[Zenbaas]

So for everyone who is with this ISP.... What is the verdict...? Yay or nay...?

And how much have you guys downloaded on average pm...? Please PM me if you aren't comfortable posting in this thread

 

[Zenbaas]

So no feedback...?

 

[who.is.michael]

The shaping policy kicks in at 40 GB = R 12.23 / GB


From: Tshepo Sengakane [mailto:[email protected]]
Sent: Wednesday, July 27, 2011 10:55 AM
To: michael
Subject: info


Hi micheal here its that info you requested
Uncapped ADSL
PACKAGE SPEED MONTHLY COST
Uncapped 384 384Kbps R188.00


Uncapped 512 512Kbps R289.00


Uncapped 1024k 1024Kbps R298.00


Uncapped 4096 4096Kbps R489.00

shaping policy :40gb

kind Regards

Tshepo frans sengakana
IT Support
tshepo | Helpdesk
011 759 7000 (Switchboard) | 0861 DSG 247 (Helpdesk)
158 Jan Smuts Avenue, Rosebank, South Africa
086 557 5474(fax number)
Directions to our Offices
Digitalise.com | DSG.co.za | Online Shopping
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dj-mtshepana

No dream is too high for those with their eyes on the sky. - It seems so!

https://www.vitalitybroadband.co.za/?_page=product_cat:t_Multi Column Table&id=54&showtable=true
https://www.plugg.co.za/?_page=product_cat:t_Multi Column Table&id=54&showtable=true

How IS / Discovery can allow these idiots to run their client interface astounds me, they can't even seem to get the recipient's name right.

Have a look at all the errors on their websites; Digitalise.com | DSG.co.za

 

[luxe]

What is DSG?

Btw, I am very happy with plugg. Always full download line speed, and I have not experienced any shaping, even after 20GB in a weekend.

 

[Zenbaas]

What is DSG?

Btw, I am very happy with plugg. Always full download line speed, and I have not experienced any shaping, even after 20GB in a weekend.

Eish luxe.... You dont work for them hey...? What do you average pm on downloads...?

 

[luxe]

Heh no, I work in FMCG

I am over my " download the internet" phase, I tried MWEB for that, hence why I am now with Plugg.

I guess I am between 40 - 60gb a month nowadays, a few steam games, movies and updates. I am in no way doing the 100gb+ I used to aim for, but as I said, for my needs, Plugg is perfect.

 

[Zenbaas]

Heh no, I work in FMCG

I am over my " download the internet" phase, I tried MWEB for that, hence why I am now with Plugg.

I guess I am between 40 - 60gb a month nowadays, a few steam games, movies and updates. I am in no way doing the 100gb+ I used to aim for, but as I said, for my needs, Plugg is perfect.

Im the same which is why im asking. Sub 80gb would be more than enough for me.

 

[luxe]

Im the same which is why im asking. Sub 80gb would be more than enough for me.

I can get my logs for you when i get home, I can't remember my login lol.

I'll pm you when I get em.

 

[who.is.michael]

DSG is the BEE company that facilitates the Client Service interface on behalf of Internet Solutions for Plugg, Discovery, etc. "Digital Solutions Group is an outsource partner for multi-channel commerce and relationship marketing."

As for the IS Uncapped account, they only offer upto 4 Mbps, semi-shaped connections and "shaping" (throttling) is employed at the 40 GB threshold as per the email of Tshepo above.

 

[luxe]

I think they work on that 10 day rolling threshold, so you need to pull 40g in 10 days perhaps?

I have downloaded more than 40gb and I have not been shaped in the least.

I also have my doubts about DSG and your claims. I purchased my connection through their website, and customer service was IS Customer Service?