Plugg Uncapped ADSL Feedback

Howdy,

Quick note; I am away this weekend, just managed to get a signal from the bush. If you have any issues please could you log those with [email protected] so that they can investigate and look into it.

I will be back on Sunday evening, should you still need help drop me a line.

Thanks

-- janitor@plugg
 
Hi Janitor

If I sign up now do I have to pay a full month or will I be charged Pro-Rata till the end of the month?
 
Anybody else having problems with international browsing. Local works fine, nzbs are ok if I test something now.
Accessing mybb loads within 2 seconds, bbc.co.uk and cnn.com takes ages to load with a couple of failed attempts in between.
 
Freakboy said:
Anybody else having problems with international browsing. Local works fine, nzbs are ok if I test something now.
Accessing mybb loads within 2 seconds, bbc.co.uk and cnn.com takes ages to load with a couple of failed attempts in between.
Click to expand...

Everything fine my side
 
Anyone else's account on a slow-go today?

Browsing is excruciatingly slow. Like, the YouTube page doesn't even load. Torrents and NZBs are running at 0KB/s. The latency bar in mIRC is at like 20k ping.

I swapped over to my Afrihost free account and I get line speed on the torrent, as well as being able to stream 720p on YouTube. The weird thing is that my trace route is perfect (see below)

Code: 
Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1     2 ms     2 ms     1 ms  192.168.1.1
  2     8 ms     9 ms     9 ms  196.210.170.129
  3    12 ms    14 ms    11 ms  cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
  4    14 ms    16 ms    13 ms  196.35.115.136
  5    14 ms    15 ms    13 ms  core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
  6    12 ms    11 ms    11 ms  168.209.6.131
  7    14 ms    11 ms    14 ms  mtnns-2.cinx.net.za [196.223.22.31]
  8    12 ms    12 ms    11 ms  196.44.0.75
  9    38 ms    38 ms    38 ms  rb-cr-1.za--ct-cr-2.za-b.mtnns.net [196.44.31.25
0]
 10    38 ms    39 ms    39 ms  196.44.31.97
 11    37 ms    39 ms    38 ms  196.30.1.53
 12    42 ms    43 ms    34 ms  196.31.220.25
 13    39 ms    38 ms    39 ms  tengigabitethernet5-1.hr9.jnb6.za.mtnbusiness.ne
t [196.31.63.146]
 14    38 ms    38 ms    37 ms  196.30.213.108
 15    39 ms    38 ms    39 ms  core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
 16    38 ms    37 ms    38 ms  41.203.21.137

Trace complete.

Anyone else?
 
I have got the same. Everything is super slow, almost unusable, but my traceroute looks good.

Code: 
traceroute to [url]www.mybroadband.co.za[/url] (41.203.21.137), 30 hops max, 60 byte packets
 1  196.210.148.1  9.432 ms  12.365 ms  14.846 ms
 2  196.38.72.113  18.355 ms  21.304 ms  23.503 ms
 3  196.35.115.128  28.407 ms  30.785 ms  33.341 ms
 4  168.209.2.6  34.727 ms  37.676 ms  38.680 ms
 5  168.209.6.130  40.902 ms  43.827 ms  45.789 ms
 6  41.208.29.210  51.258 ms  43.278 ms  43.305 ms
 7  196.44.0.75  42.119 ms  40.484 ms  39.994 ms
 8  196.44.31.250  63.689 ms  62.466 ms  61.585 ms
 9  196.44.0.221  61.459 ms  62.547 ms 196.44.31.97  64.509 ms
10  196.30.1.53  63.813 ms  64.289 ms  64.069 ms
11  196.31.220.25  65.023 ms 196.31.220.23  65.405 ms  66.440 ms
12  196.31.63.150  65.976 ms  67.355 ms 196.31.63.146  66.444 ms
13  196.30.213.108  65.962 ms  42.577 ms  41.330 ms
14  41.72.136.53  42.279 ms  42.770 ms  42.825 ms
15  41.203.21.137  40.104 ms  42.181 ms  41.941 ms
 
I've opened a support ticket, let's see what they have to say.
 
Kwerty said:
Anyone else's account on a slow-go today?
Click to expand...

There was a glitch earlier on the network, but I believe that it is sorted out now.

Can you have a look and let me know if you still having slow browsing/streaming.

Thanks
 
Howdy,

Just a quick heads-up for later today that might affect our ADSL service.

Telkom SA will be performing an emergency change in order to resolve an identified problem on one of their Rosebank Martis nodes between 16:30 and 18:30 today. They expect the actual maintenance to be only 30 minutes during the allotted time period.

Traffic will be rerouted but you might experience some increased latency during this emergency change window.
 
Last edited:
DSL has been sluggish the whole day. Don't know if it's connected with the maintenance or not. Other account is fine.
 
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