Poor Coverage and Checking Usage

[Michael_M]

There are two parts to this post:
1. I was up in Kimberley last weekend, connected at 2.2mbps.
At home in Durban (I am 100m from the tower), since late May, my speeds have been around 30-60kbps. That is one whack of a difference and leads me to believe that oversubscription means a lack of service delivery. I have been in contact with MTN for the past 3 months with little or no success. They are completely useless.

2. I went to http://www.mtn.co.za/Internet/MyAccount/Pages/Balance.aspx to check my balance. It tells me I have 4000MB expiring on 28 November. That is less that the 2 Gigs per month (Sept-Oct, Oct-Nov) I am allocated. I get a different reading each time I check, leading me to the conclusion that it is a waste of time.

I have the B660 wireless modem that came with the contract. There is no dashboard, can anyone assist me with instructions on how to check my usage?

MTN is hell.

 

[TowerGuru]

You are the guy from Durban North? Your situation will change by the end of the month if all goes according to plan.

 

[Michael_M]

Hi Towerguru
Yes that's me, thanks for the feedback, hope that's the case. Any idea of how I can check my data usage?
Cheers
Michael

 

[TowerGuru]

Hi Towerguru
Yes that's me, thanks for the feedback, hope that's the case. Any idea of how I can check my data usage?
Cheers
Michael

It should be the case. I will keep tabs on it. And no sorry can't help there not my department. You must remember though that the network charges you for data sent over the network - regardless of whether it reaches your phone or not.