Port Forwarding Fibre - ONT issue ?

[Haggar]

Just had FTTH installed by Telkom, with much trepidation as I could not ascertain from Telkom whether I would keep my existing landline number or not, depended on who I asked at Telkom / Telkom store. Well I FTTH and have retained my landline number.

As the installers,( Opensource - did a sterling job, no complaints there,) did not have a modem to give me they used my existing ADSL/Fibre modem, hence, I did not think to inform them that I had a port forwarding configuration on my system.

The port forwarding is now not working, I can only think it has something to do with the ONT installed ?

If is does have and effect, how do I correct this ?

Thanks to those who can enlighten me

 

[Syphonx]

Just had FTTH installed by Telkom, with much trepidation as I could not ascertain from Telkom whether I would keep my existing landline number or not, depended on who I asked at Telkom / Telkom store. Well I FTTH and have retained my landline number.

As the installers,( Opensource - did a sterling job, no complaints there,) did not have a modem to give me they used my existing ADSL/Fibre modem, hence, I did not think to inform them that I had a port forwarding configuration on my system.

The port forwarding is now not working, I can only think it has something to do with the ONT installed ?

If is does have and effect, how do I correct this ?

Thanks to those who can enlighten me

I don't think the ONT will cause problems with that, your IP has most likely changed so have you checked it/updated your dynamic DNS program if you're using one?

 

[McGuywer]

The port forwarding is now not working, I can only think it has something to do with the ONT installed ?

If is does have and effect, how do I correct this ?

As mentioned, check your new IP.
Your own fibre router is most probably dialing the PPPOE connection.

There isn't an IP address on the ONT, so it would not be the ONT.

 

[Former member 61586]

Did you sign a 24 month contract with Telkom?