Hi Guys,
I got my hopes up on Friday (18 Oct) when it took all in all 10 mins to hand in all my documents and get handed my new iPhone 5 from the Autopage shop at Vodaworld. I had cancelled my MTN contract on the 16th already and the consultant told me the port would take 2-24 working hours. We are now at the 23rd of Oct and I am still on MTN prepaid on my old phone.
I called the call center as well as the shop at Vodaworld and all feedback they give me is that they are running the port through again. Surely if an error occurs it needs to be looked at first before running the port request again??
I am so frustrated, can anyone help with this matter in terms of a direct line to either Autopage or Vodacom's MNP department?
Anyone else with similar issues??
I got my hopes up on Friday (18 Oct) when it took all in all 10 mins to hand in all my documents and get handed my new iPhone 5 from the Autopage shop at Vodaworld. I had cancelled my MTN contract on the 16th already and the consultant told me the port would take 2-24 working hours. We are now at the 23rd of Oct and I am still on MTN prepaid on my old phone.
I called the call center as well as the shop at Vodaworld and all feedback they give me is that they are running the port through again. Surely if an error occurs it needs to be looked at first before running the port request again??
I am so frustrated, can anyone help with this matter in terms of a direct line to either Autopage or Vodacom's MNP department?
Anyone else with similar issues??