Problem loading data and airtime to newly connected sims

[KaasP]

Hi all,

I previously posted on a similar problem, this was taken up by V3G and got fixed.

@VodacomData, I'm hoping this is something similar and you can help.

The scenario is slightly different.
Newly connected sims, SMS bundles loaded via IN, subsequent attempts to load data bundles and/or airtime fail with an error stating the sim is "inactive".
Can PM you detail on request.

Regards,
K

 

[VodacomData]

Hey KaasP

Send me the numbers so i can have a look.

Regards
VodacomData

 

[KaasP]

PM sent, thanks!