Problems with Bandwidth Usage Report emails: zilchlicates, duplicates, triplicates...

nocilah

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Sep 2, 2004
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7,624
MrH said:
The last few days I have been recieving 3 usage email reports every day.

three... lucky... i only get two. it went a way for a few days and i started getting one again... once i got three but now, on average, i get two.
 

ic

MyBroadband
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Nov 8, 2004
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And I am still not getting any whatsoever...come now WBS, get your act together :(.
 

nocilah

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Sep 2, 2004
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sure... how much bandwidth would you like?

Dear iBurst Subscriber,

Your [insert account name here] account usage reflects the following:

Uploaded: 0.01MB
Downloaded: 0.05MB
Combined Total: 0.07MB

Remaining: 3.00GB

Should you reach the 3.00GB cap on the combined total, you will be redirected to a throttled service.

Regards,
WBS Helpdesk
 

MrH

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Jun 4, 2005
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So far today only one report, but the last few days I was getting 3 reports per day.
 

MrH

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Jun 4, 2005
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Looks like I'm back to one again which arrived at 2:19pm ;)
 

jmn

Senior Member
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Feb 19, 2005
Messages
551
Got my first one issued at 14:15, 2nd one at 17:26, contents exactly the same. This has been going on since 26 May.
 

MrH

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Jun 4, 2005
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Hmmm, seems that they read this thread and decided to send me a second report a few min ago.
 

ic

MyBroadband
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Nov 8, 2004
Messages
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Shaun, please could you remind Luis that he still hasn't fixed the problem - I still haven't had a single email from helpdesk@wbsmobile.co.za since 2005-05-26, thanks.
 

Derth

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Apr 23, 2005
Messages
17
Kei said:
:) cool. My router does that for me so I don't even have to run an app on my box

Do you use your router to automically connect to the iburst network or do you still have to use the crappy pppoe connection from windoze?

Rudi
 

craigsa

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Apr 10, 2005
Messages
5,207
I tried to deactivate and reactivate it and still no e mails from WBS about remaining bandwidth
 

Kei

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Jul 10, 2004
Messages
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Do you use your router to automically connect to the iburst network or do you still have to use the crappy pppoe connection from windoze?

Nope, router automatically connects it for me- I got rid of the pppoe app long ago and keep it for times when I have problems and want to access the UTD via USB
 

ic

MyBroadband
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Nov 8, 2004
Messages
14,805
Why is it that I still have zero bandwidth usage emails???????

Shaun, please could you get Luis to actually fix this problem.
 

craigsa

Executive Member
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Apr 10, 2005
Messages
5,207
got my bandwidth usage report

got my bandwidth usage report - woo hoo
 

Jerry

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Jan 17, 2005
Messages
193
yeah, same here - been missing those (not that it was accurate at all)
 

jmn

Senior Member
Joined
Feb 19, 2005
Messages
551
My connection has now been up for 3,5 days, thus my 2 reports per day shows the status about 3,5 days ago... :(
 
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