Rain 5G users - Please do a MyBroadband speed test

[PAYBACK]

Still holding strong.

 

[Napalm]

This is awful... View attachment 772064

not good.. those aren't even 4G speeds. (like HSDPA at best).

 

[McGuywer]

@PAYBACK
Please post your signal stats?
Interested in your Cell ID as well, I am now between two towers and can't get more than 70Mbps.

 

[PAYBACK]

@PAYBACK
Please post your signal stats?
Interested in your Cell ID as well, I am now between two towers and can't get more than 70Mbps.

 

[mrlgm007]

This is now my highest.

 

[BradleyKZN]

This is now my highest.

View attachment 776712

wow wtf! Thats amazing!

 

[pinkscorpio68]

So what's the best way to get a techie to come investigate. Through their online support?

I've been praying since my first call to rain, Ref 725219 dated 11 December 2019.....
I have endless emails being told someone will get back to me, I am still hassling them.
One email replied that a technician will contact me for an appointment to replace the unit with an outdoor unit....

My current connection:


Edit: For those looking for additional info:

CELL_ID205301251
RSRQ-11.0dB
RSRP-87dBm
RSSI<=-113dBm
SINR5dB
Wireless transmit powerPPusch:1dBm PPucch:0dBm PSrs:0dBm PPrach:0dBm
Uplink mod/demod of MCSmcsUpCarrier1:22
Downlink mod/demod of MCSmcsDownCarrier1Code0:0 mcsDownCarrier1Code1:0
PLMN65573
5G RSRQ-10.0dB
5G RSRP-98dBm
5G SINR8dB
5G NRULMCSNRmcsUpCarrier1:16
5G NRDLMCSNRmcsDownCarrier1Code0:0 NRmcsDownCarrier1Code1:0

 

[cavedog]

I've been praying since my first call to rain, Ref 725219 dated 11 December 2019.....
I have endless emails being told someone will get back to me, I am still hassling them.
One email replied that a technician will contact me for an appointment to replace the unit with an outdoor unit....

My current connection:
View attachment 777538

Edit: For those looking for additional info:

CELL_ID205301251
RSRQ-11.0dB
RSRP-87dBm
RSSI<=-113dBm
SINR5dB
Wireless transmit powerPPusch:1dBm PPucch:0dBm PSrs:0dBm PPrach:0dBm
Uplink mod/demod of MCSmcsUpCarrier1:22
Downlink mod/demod of MCSmcsDownCarrier1Code0:0 mcsDownCarrier1Code1:0
PLMN65573
5G RSRQ-10.0dB
5G RSRP-98dBm
5G SINR8dB
5G NRULMCSNRmcsUpCarrier1:16
5G NRDLMCSNRmcsDownCarrier1Code0:0 NRmcsDownCarrier1Code1:0

Tower issue. I have similar 5G stats and with my indoor unit at the window I get 350Mbps download.

 

[Brian09]

If you have Rain 5G it will be great if you can do a speed test here:

• MyBroadband Speed test

or

• Speedtest.co.za

This will help us to see what the real-world performance is and report accurately on the service.

 

[mrlgm007]

ISP: rain
Ping: 22ms
Download: 571.36Mbps
Upload: 24.2Mbps
Test your speed: http://speedtest.co.za

 

[kyongafri]

anyone able to tell me if there's something wrong with my signal levels? I'm struggling to get even 35 Mbps (usually 12 Mbps). It's been like this since the 29th- the day after I out it up and got 106 Mbps on activation.
contacted support but no ball as yet.

 

[kyongafri]

anyone able to tell me if there's something wrong with my signal levels? I'm struggling to get even 35 Mbps (usually 12 Mbps). It's been like this since the 29th- the day after I out it up and got 106 Mbps on activation.
contacted support but no ball as yet.

 

[PAYBACK]

 

[cavedog]

View attachment 778022 View attachment 778024 View attachment 778026

If I'm not mistaken that is a new top speed for you right?

 

[mrlgm007]

If I'm not mistaken that is a new top speed for you right?

I was thinking down the same lines.

 

[PAYBACK]

Yes. With new tower in my area I played around with antenna direction over weekend. Don't think I have quite found the sweet spot, but there is an notable improvement. Had sporadic spikes into 750Mbps during test but it does not hold onto it for long.

 

[mrlgm007]

Yes. With new tower in my area I played around with antenna direction over weekend. Don't think I have quite found the sweet spot, but there is an notable improvement. Had sporadic spikes into 750Mbps during test but it does not hold onto it for long.

Get the map out and show us tower 1 and tower 2

 

[PAYBACK]

Get the map out and show us tower 1 and tower 2

That is just the thing. My ODU is still syncing to same CELLID I have had all the time. I do have it in fixed mode currently so that might explain it. Will put it on auto tonight and see if it finds any other towers.

 

[mrlgm007]

That is just the thing. My ODU is still syncing to same CELLID I have had all the time. I do have it in fixed mode currently so that might explain it. Will put it on auto tonight and see if it finds any other towers.

Also set to fixed mode currently working well.

 

[SeaSickMama]

Would expect great speed but something is weird