Rain Mobile Feedback Thread

M_Kat

Well-Known Member
Joined
Aug 3, 2017
Messages
171
Need help understanding Rain please. As I'm interested in joining. Just a few questions.

1) the 15 days free unlimited data that comes with the purchase of a SIM card, is it on-peak & off-peak or just off-peak data?

2) the R250 for unlimited off peak is that a monthly fee?

3) why can't the spend cap for on-peak data be lower than R300 when I am only interested in using say 1 gig (R50) ?
 

StoneCold

Expert Member
Joined
Jul 18, 2006
Messages
4,007
Need help understanding Rain please. As I'm interested in joining. Just a few questions.

1) the 15 days free unlimited data that comes with the purchase of a SIM card, is it on-peak & off-peak or just off-peak data?

2) the R250 for unlimited off peak is that a monthly fee?

3) why can't the spend cap for on-peak data be lower than R300 when I am only interested in using say 1 gig (R50) ?

1) Both on and off

2) Yes

3) Because if you choose the R250 option, the lowest cap that you can choose is 1GB (from what I've seen as I've subbed for the R250 a month option).
 

Recallza

Senior Member
Joined
Jun 22, 2018
Messages
554
And connectivity is down again on mobile network... Anyone else experiencing this?
 

Jintong

Active Member
Joined
Aug 28, 2013
Messages
74
Got my sim card delivered on tuesday this week after 9 days of waiting only to loose it today **** me

now have to re-order...........
 

scienide

Expert Member
Joined
Apr 21, 2008
Messages
1,510
That's so strange!? Where are you based if you don't mind me asking?
East London
23b2d6c3d49661456c4426058a26f7e7.jpg
 

SlowInternet

Executive Member
Joined
Oct 11, 2006
Messages
8,322
At last I can login to my account again. Only problem is that the 1 sim card must have 30 free days because I ordered it with a mifi device but it only has 15 free days
 

crawler

Expert Member
Joined
Nov 5, 2013
Messages
1,402
I got delivered 3 sims. Working all good

Week later Ram deliverers another 3, not activated though
 

Kosmik

Honorary Master
Joined
Sep 21, 2007
Messages
25,652
At last I can login to my account again. Only problem is that the 1 sim card must have 30 free days because I ordered it with a mifi device but it only has 15 free days

I can also login now but I see they've removed the restrict sim option????
 

SlowInternet

Executive Member
Joined
Oct 11, 2006
Messages
8,322
I can't see that on the portal. I'm also suppose to get 30 days.

When you are in your dashboard, just to the left of manage you will see a grey edit button. Click on it.

Yes one of my sims must also have 30 days. I contacted Rain on Facebook messenger and they said that my dashboard will be updated to reflect the 30 days
 

Dan C

Honorary Master
Joined
Nov 21, 2005
Messages
36,651
When you are in your dashboard, just to the left of manage you will see a grey edit button. Click on it.

Yes one of my sims must also have 30 days. I contacted Rain on Facebook messenger and they said that my dashboard will be updated to reflect the 30 days

okthen.jpg

Will wait until Sunday and see if anything changes.
 
Top