Rain Mobile Feedback Thread

Geselskap

Well-Known Member
Joined
Aug 2, 2011
Messages
392
Loss of network for devices to connect to (mobile router & phone). Four instances of loss of network this morning followed by no network connectivity currently. Bellville South, WC.
 

scienide

Expert Member
Joined
Apr 21, 2008
Messages
1,171
Loss of network for devices to connect to (mobile router & phone). Four instances of loss of network this morning followed by no network connectivity currently. Bellville South, WC.
Happened about hour ago in EL

Back up now
 

tin4444

Well-Known Member
Joined
May 28, 2011
Messages
163
Anyone lost a SIM card and the process after losing, my household executive threw my sim away by accident it seems while cleaning today.
 

mrlgm007

Well-Known Member
Joined
May 14, 2010
Messages
487
rain says there is no issues but the service can not be used since the 16th.

Tried 2 routers , APN details checked and tried it in my phone same issue.

took the sim card to work and works fine in my phone and the two different routers.



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biometrics

Honorary Master
Joined
Aug 7, 2003
Messages
70,825
rain says there is no issues but the service can not be used since the 16th.

Tried 2 routers , APN details checked and tried it in my phone same issue.

took the sim card to work and works fine in my phone and the two different routers.



View attachment 702229
Congested/oversold cell. Happens to all of us eventually. Started at 40 Mbps last year, ended under 1 Mbps a few months ago before I gave up on them.
 

dotcat

Senior Member
Joined
Nov 18, 2005
Messages
679
Congested/oversold cell. Happens to all of us eventually. Started at 40 Mbps last year, ended under 1 Mbps a few months ago before I gave up on them.
Same here - they have totally oversold the R250 uncapped. Can't get anything really over 1Mbps today. Emailed support and they say I must wait until they add more towers.
 

mpats

New Member
Joined
Apr 24, 2019
Messages
1
Anyone else having terrible speeds and intermittent connection . Been like this for two weeks .
Call center is most useless
 

Speedster

Executive Member
Joined
May 2, 2006
Messages
7,670
My connection is virtually unusable this morning. Router says 4 bars of signal, but websites take an age to open, if they don't timeout
 

oldtimerZA

Active Member
Joined
Nov 11, 2014
Messages
91
Yeah since yesterday I've been getting unusable conneciton speeds to the towers in Haartbeespoort.
 

cobusv

Senior Member
Joined
Jul 8, 2012
Messages
564
Reading all these comments i'm actually glad i did not sign up with RAIN like i almost did, glad i didn't
 

RichardG

Honorary Master
Joined
Apr 6, 2005
Messages
11,666
Rain network seems to be very unstable as of lately been receiving notification like Limited services etc. Every time have to reboot my fixed router or MiFi in order for rain to be operational again...


Before could leave my router on for months without rebooting now it's like an everyday thing
 

namzsteve

Expert Member
Joined
Oct 12, 2012
Messages
2,689
Rain network seems to be very unstable as of lately been receiving notification like Limited services etc. Every time have to reboot my fixed router or MiFi in order for rain to be operational again...


Before could leave my router on for months without rebooting now it's like an everyday thing
Had to switch my sim card into my B615 router, my mifi struggles lately, but it's normal, theres a lot of people on the network now.

Yes. I got it to tell me I'd reached my limit of 0GB
I think they're up to something.
 

kabusi

Senior Member
Joined
Nov 19, 2018
Messages
610
Had to switch my sim card into my B615 router, my mifi struggles lately, but it's normal, theres a lot of people on the network now.



I think they're up to something.
They have been busy with upgrading their website so this email may be as a result of that.
They changed the way the dashboard reads so that it may be less confusing for some people.
Now what we really need is for performance of the network to improve and something affordable to address the 6pm-11pm gap.
 
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